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Telecom Operations Manager Jobs (NOW HIRING)

FTC innovation

Operations Manager MDU

Boston, MA · On-site

This environment offers opportunities to contribute to impactful telecom initiatives and grow within a professionally managed, quality-driven company. Role Description The Operations Manager MDU ...

New

RLM Underground, LLC

Telecom QA/QC Technician

Olathe, KS · On-site

$25 - $35/hr

... managers. Key Responsibilities * Review daily production reports, photos, redlines, and job ... Track and log daily QA/QC findings to support operational improvements * Ensure closeout packages ...

ITG Communications

Operations Manager

Saginaw, MI · On-site

The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations ...

Safelite Group

Senior Telecom Engineer

Columbus, OH

Support operational readiness and continuous improvement initiatives. Telecom Strategy, Architecture & Vendor Management - Partner with the Telecom Architect to define, influence, and execute the ...

TEOCO

Client Operations Manager

Fairfax, VA

$60K - $80K/yr

S. and international telecom clients, ensuring: * Flawless delivery of contracted services ... Management * Serve as the primary operational point of contact for assigned telecom clients.

Professional Search Group - Orange County

Be Seen First

Operations Specailist

Cypress, CA · On-site

$70K - $85K/yr

Operations Specialist Responsibilities ... Act as the primary liaison for carrier management , overseeing telecom-related requests including ...

MCI Careers

Operations Manager

Wichita, KS

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... The Operations Manager serves as the senior on‑site leader responsible for operational delivery ...

Sunrise Telecom

Operations Manager

Smithville, MO · On-site

$78K - $109K/yr

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

Prysmian

Operations Manager

Abbeville, SC · On-site

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Manage material flow, factory constraints, and bottlenecks to maximize operational performance and ...

Sunrise Telecom

Operations Manager

Columbiana, OH · On-site

$78K - $114K/yr

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

Excelacom

MO

In-depth understanding of telecom operations such as sales, provisioning, and customer lifecycle management along with industry convergence trends, regulatory challenges, and competitive dynamics.

Excelacom

In-depth understanding of telecom operations such as sales, provisioning, and customer lifecycle management along with industry convergence trends, regulatory challenges, and competitive dynamics.

Excelacom

In-depth understanding of telecom operations such as sales, provisioning, and customer lifecycle management along with industry convergence trends, regulatory challenges, and competitive dynamics.

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Telecom Operations Manager information

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$31K

$63.5K

$118.5K

How much do telecom operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for telecom operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.
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Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Operations Manager MDU

FTC innovation

Boston, MA • On-site

Other

Posted 2 days ago

New

Job description

Company Description FTC Innovation is a leading telecommunications infrastructure specialist providing high-quality, end-to-end services across nationwide telecom projects. The organization is recognized for its strong project management framework and commitment to efficiency and safety in network development and fiber deployment. FTC Innovation’s corporate, PMO, and field teams work together as an integrated structure to deliver turnkey solutions for clients. Team members are encouraged to maintain high standards of quality, operational excellence, and continuous improvement while supporting large-scale volume delivery. This environment offers opportunities to contribute to impactful telecom initiatives and grow within a professionally managed, quality-driven company.

Role Description The Operations Manager MDU (Multi-Dwelling Unit) is a full-time, on-site role based in Boston, MA and Syracuse, NY. This role oversees day-to-day operational activities related to MDU fiber and telecom deployment, including planning, scheduling, and coordinating field teams and subcontractors to ensure timely, safe, and quality delivery. The Operations Manager will manage site progress, monitor performance metrics, and resolve operational issues while maintaining compliance with company standards, safety policies, and client requirements. Responsibilities include collaborating with project managers, engineering, and corporate teams, optimizing workflows, managing budgets and resources, and preparing regular status reports and documentation. The role also involves stakeholder communication, supporting risk mitigation, and contributing to continuous improvement of processes and service delivery within the MDU portfolio.

Qualifications
  • Operations and project management skills, including planning, coordination, resource allocation, and performance tracking.
  • Experience in telecom or network infrastructure operations, preferably in fiber deployment or MDU projects.
  • Strong leadership abilities with experience supervising field teams or contractors and promoting safety and quality standards.
  • Proficiency in using project management tools, scheduling software, and basic data analysis to support decision-making.
  • Excellent communication and interpersonal skills for working with cross-functional teams, clients, and stakeholders.
  • Demonstrated problem-solving and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Knowledge of safety regulations and best practices related to construction, field operations, or telecom deployment.
  • Bachelor’s degree in business, engineering, operations management, or a related field, or equivalent practical experience.
  • Previous experience in an operations or project leadership role within telecommunications or infrastructure is highly beneficial.

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