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Telecom Operations Manager Jobs in Austin, TX (NOW HIRING)

GDIT

Program Manager

Austin, TX · Hybrid

$124K - $166K/yr

Experience in network/telecom operations, engineering, or enterprise program delivery. Expertise in managing large-scale ICAM architecture, engineering, design, and implementation efforts. Knowledge ...

Lumenci

Senior Consultant - Telecom

Austin, TX · Remote

$115K - $155K/yr

... operational rigor, has resulted in long-term partnerships with leading law firms and technology ... Since 1987, VSS has managed eight private capital funds with aggregate committed capital of nearly ...

Dycom Industries, Inc.

Manager Telecom

Austin, TX · On-site

Assumes complete responsibility for the assigned Construction Division, its operations, its ... Manages equipment procurement needs using cost vs benefit analysis. * Ensures the accuracy of ...

Genius Road

Network Operations Lead #3159

Austin, TX · Hybrid

... Telecom, and Security teams on cross-functional initiatives * Perform hands-on support of network operations including troubleshooting, incident management, and issue resolution * Serve as a senior ...

Genius Road

Network Operations Lead #3159

Austin, TX · Hybrid

... Telecom, and Security teams on cross-functional initiatives * Perform hands-on support of network operations including troubleshooting, incident management, and issue resolution * Serve as a senior ...

Saxon Global

Technology Lead - DevOps

Austin, TX

$52.25 - $71.50/hr

... Financial Services, Retail, Telecom, Healthcare, Banking and Media Entertainment for their ... Management & Tracking - JIRA, Rally Code Management System - GitHub Build - Gradle, Ant, Maven ...

LJA Engineering

Operator - Telecom

Austin, TX

$18.25 - $25.25/hr

Knowledge of occupational hazards and applicable safety precautions for heavy equipment operation ... This includes resumes submitted directly to hiring managers without contacting LJA's Human ...

LJA Engineering

Operator - Telecom

Austin, TX · On-site

$18.25 - $25.25/hr

Knowledge of occupational hazards and applicable safety precautions for heavy equipment operation ... This includes resumes submitted directly to hiring managers without contacting LJA's Human ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Austin, TX

Telecom Operations Manager information

See Austin, TX salary details

$30.7K

$62.9K

$117.5K

How much do telecom operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for telecom operations manager in Austin, TX is $62,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Austin, TX? For Telecom Operations Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Austin, TX look for? The top searched job categories for Telecom Operations Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Telecom Operations Manager jobs? Cities near Austin, TX with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you

Area Manager - Fiber Construction - Austin, TX

Pacific Tech Communications Inc.

Austin, TX

$95K - $120K/yr

Full-time

Posted 28 days ago

Job description

Pacific Tech Communications is a registered contractor in California with a rapidly expanding national footprint supporting major fiber deployments across the U.S.

PTC delivers turnkey OSP construction solutions across aerial, underground, and FTTH environments.

We are building a best-in-class operation driven by systems, safety, compliance, and scalable processes—creating long-term opportunities for leaders who want to grow with a company that is actively shaping its future.

Position Overview

The Market Manager – Fiber Construction is responsible for overseeing all field operations within an assigned market, including leadership of Construction Managers supporting large-scale fiber deployment projects.

This role ensures projects are delivered safely, on time, within budget, and in full compliance, while driving operational consistency, team performance, and client satisfaction.

The Market Manager serves as the key operational leader between executive leadership, field teams, and client stakeholders.

Key ResponsibilitiesMarket Leadership & Execution
  • Own performance of assigned market(s), including production, safety, quality, and profitability
  • Lead and manage multiple Construction Managers across fiber construction projects
  • Ensure successful execution of aerial, underground, HDD, splicing, and restoration work
  • Drive consistency across crews, projects, and regions
Team Leadership & Development
  • Provide direct oversight to Construction Managers, Supervisors, and field teams
  • Establish KPIs, expectations, and accountability structures
  • Coach and develop leadership to improve scalability and performance
  • Partner with recruiting to forecast workforce needs and support hiring efforts
  • Ensure proper onboarding and alignment of W2 employees, 1099 contractors, and vendors
Operational Systems & Visibility
  • Enforce use of systems (CRM, ATS, PM tools) for job tracking and reporting
  • Maintain visibility into:
    • Crew capacity
    • Production metrics
    • Project progress
    • Risk factors
  • Standardize workflows across all teams to reduce operational variance
  • Ensure accurate and timely reporting to leadership
Client & Stakeholder Management
  • Serve as escalation point for client issues within the market
  • Maintain strong relationships with clients, municipalities, and partners
  • Participate in project reviews, client meetings, and site visits
  • Ensure execution aligns with contractual obligations and expectations
    Compliance, Safety & Quality
    • Enforce OSHA standards and PTC safety programs across all projects
    • Ensure all crews and vendors meet compliance requirements
    • Oversee quality control, inspections, and client standards
    • Promote a culture of safety, documentation, and accountability
    Vendor & Subcontractor Management
    • Oversee onboarding and performance of subcontractors
    • Ensure vendors operate within PTC standards and contractual requirements
    • Partner with internal teams for vendor vetting and onboarding
    • Address performance issues and escalate as needed
    QualificationsRequired
    • 7+ years of experience in fiber construction / OSP telecom operations
    • 3+ years of leadership experience managing managers or multi-crew operations
    • Strong experience with aerial and underground fiber construction
    • Experience with HDD/boring, splicing, and restoration workflows
    • Proven ability to manage multi-market or multi-state projects
    Preferred
    • Experience supporting major telecom clients (Lumen, Frontier, Comcast, AT&T, etc.)
    • Experience in large-scale fiber deployment programs
    • Familiarity with and project management systems
    • OSHA certifications
    Key Competencies
    • Leadership & Accountability
    • Operational Discipline & Process Implementation
    • Communication & Client Management
    • Data-Driven Decision Making
    • Risk Identification & Mitigation
    • Team Building & Development
    Additional Information
    • Competitive wage (DOE)
    • Travel w/in market may be required
    • CDL preferred
    Equal Employment Opportunity (EEOC Statement)

    Pacific Tech Communications is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local