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Student Service Manager Jobs (NOW HIRING)

Tufts University

Student Services Representative

Medford, MA · On-site

$27.35 - $31.70/hr

The Student Service Representative provides high-quality service via phone call and email assisting ... Excellent organizational, communication, and time management skills * Ability to use good judgment ...

Tufts University

Student Services Representative

Medford, MA · On-site

$23 - $31.70/hr

The Student Service Representative provides high-quality service via phone call and email assisting ... Excellent organizational, communication, and time management skills * Ability to use good judgment ...

Kaplan, Inc.

Student Services Coordinator

Boston, MA · On-site

$31K/yr

Liaise with national Customer Service team to follow policies related to course adjustments ... Cash management: book deposits, payments, etc * Internship recruitment and placement * University ...

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$118.5K

How much do student service manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for student service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are Student Service Managers?

Student Service Managers are professionals who oversee and coordinate services that support students' academic and personal success within educational institutions. They typically manage programs related to student advising, counseling, housing, extracurricular activities, and support services. Their role often involves collaborating with faculty, staff, and students to enhance the overall student experience and ensure student needs are met efficiently. Student Service Managers also help design strategies to improve student retention, engagement, and satisfaction across campus.

What are the key skills and qualifications needed to thrive as a Student Service Manager, and why are they important?

To thrive as a Student Service Manager, you need expertise in student affairs, program management, and a relevant degree in education, counseling, or a related field. Familiarity with student information systems, data analysis tools, and knowledge of compliance regulations is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help foster supportive student environments and effective communication. These skills ensure that student needs are met efficiently, enhancing retention, satisfaction, and overall campus experience.

What is the difference between Student Service Manager vs Academic Advisor?

AspectStudent Service ManagerAcademic Advisor
Required CredentialsBachelor’s degree often in education, counseling, or related field; experience in student servicesBachelor’s degree in education, counseling, or related field; sometimes a certification in academic advising
Work EnvironmentEducational institutions, student support offices, collegesColleges, universities, academic departments
Employer & Industry UsageUsed by colleges and universities to oversee student support servicesCommonly employed in higher education to guide students academically
Search & Comparison IntentPeople comparing roles in student support and managementStudents or staff seeking academic guidance or advising roles

The main difference is that a Student Service Manager oversees broader student support services and manages staff, while an Academic Advisor focuses on guiding students academically and helping them select courses. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

What are some common challenges Student Service Managers face when supporting a diverse student population?

Student Service Managers often encounter challenges such as addressing the varied needs of students from different backgrounds, managing high caseloads, and ensuring timely support. Balancing administrative duties with direct student interaction can be demanding, especially during peak enrollment or exam periods. Effective communication and adaptability are key in collaborating with faculty, counselors, and external organizations to provide comprehensive resources for all students.
More about Student Service Manager jobs
What cities are hiring for Student Service Manager jobs? Cities with the most Student Service Manager job openings:
What are the most commonly searched types of Student Service jobs? The most popular types of Student Service jobs are:
What states have the most Student Service Manager jobs? States with the most job openings for Student Service Manager jobs include:
What job categories do people searching Student Service Manager jobs look for? The top searched job categories for Student Service Manager jobs are:
Student Service Manager jobs near you
Infographic showing various Student Service Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Student Service - CSC Rep

Purdue University

West Lafayette, IN • On-site

Full-time

Posted 14 days ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

306th of 614 rated colleges and universities

Job description

Student Service - CSC Rep
City: West Lafayette
Job Description:
This position is 100% remote
Empower what's next in technology at Purdue.
At Purdue, technology supports every breakthrough, idea, and discovery that moves the world forward. As a Service Desk Student Technical Representative, you'll be on the front line of that mission - ensuring that the tools, systems, and services that fuel our campus run seamlessly for faculty, students, and staff.
What You'll Do:
• Deliver remote Tier 1 technical support while working closely with full-time staff to identify, troubleshoot, and resolve complex technical issues. Support areas include account management and password resets, multi-factor authentication assistance, network troubleshooting, and software support.
• Champion teamwork, consistency, and a supportive service culture on your shift
What You'll Bring:
• Demonstrated technical aptitude and troubleshooting experience
• Strong communication and leadership skills
• Dedication to service, collaboration, and continuous improvement
Why Purdue?
At Purdue, your expertise powers a world-class academic community. You'll join a team where curiosity drives innovation, mentorship supports growth, and every challenge is an opportunity to make a tangible impact. We're dedicated to empowering our people - because when you succeed, the whole university moves forward.
Be part of the technology heartbeat that keeps Purdue strong. Apply today to join a team that supports progress at every level.
FLSA Status
Non-Exempt

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