| Aspect | Director Student Success | Student Services Manager |
|---|
| Required Credentials | Bachelor’s degree, often Master’s; experience in higher education or student affairs | Bachelor’s degree; experience in student support or administrative roles |
| Work Environment | Higher education institutions, overseeing strategic initiatives | Campus student support offices, managing day-to-day student services |
| Employer & Industry Usage | Colleges and universities, focusing on student retention and success programs | Educational institutions, community colleges, or universities, focusing on student support services |
The main difference is that the Director Student Success typically oversees strategic initiatives and programs to improve student retention and achievement at a higher level, while the Student Services Manager handles daily operations and direct support services for students. Both roles require relevant experience and work within educational settings, but the Director role is more strategic and leadership-focused.