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Student Success Associate Jobs (NOW HIRING)

Baker College

Student Success Coach

Owosso, MI · On-site

The Student Success Coach (SSC) serves as the primary point of contact for an assigned caseload of ... Baker College is an independent, private, non-profit institution that grants associate, bachelor ...

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CalPolyPomona

Student Success Advisor

Pomona, CA

... Associate Deans, Department Chairs, faculty, and staff, as well as the Office of Student Success, the Bronco Advising Center, University Advising, the Registrar's Office, and staff from supplemental ...

Cal Poly Pomona

Student Success Advisor

Pomona, CA

... Associate Deans, Department Chairs, faculty, and staff, as well as the Office of Student Success, the Bronco Advising Center, University Advising, the Registrar's Office, and staff from supplemental ...

Valley College

Student Success Coach

Cleveland, OH

Student Success Coach SUMMARY The Student Success Coach (SSC) enhances student retention by ... Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ...

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How much do student success associate jobs pay per year?

As of Jun 10, 2026, the average yearly pay for student success associate in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

How does a Student Success Associate typically collaborate with faculty and other campus departments to support students?

Student Success Associates work closely with faculty members, academic advisors, and campus resource centers to provide comprehensive support for students. They often coordinate interventions for at-risk students, facilitate communication between departments, and help develop programs that address academic and personal challenges. This collaborative approach ensures that students receive well-rounded guidance, tailored resources, and timely assistance, ultimately enhancing student retention and success.

What is a Student Success Associate?

A Student Success Associate is a professional who supports students throughout their academic journey to help them achieve their educational goals. They typically provide guidance, resources, and support services such as academic advising, mentoring, and connecting students to campus resources. Their main focus is to improve student retention, satisfaction, and overall success by addressing any barriers students may face. Student Success Associates often work closely with faculty, staff, and other student support services to create a supportive learning environment.

What are the key skills and qualifications needed to thrive as a Student Success Associate, and why are they important?

To thrive as a Student Success Associate, you need a strong background in academic advising, student support services, and familiarity with educational policies, often supported by a bachelor’s degree in education or a related field. Experience with student information systems (SIS), CRM platforms, and virtual communication tools is commonly required. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with students and address their concerns effectively. These skills ensure that students receive the guidance and resources needed to achieve academic and personal success, contributing to higher retention and satisfaction rates.
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Student Success Associate jobs near you
Infographic showing various Student Success Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.
Associate Dean, Student Success & Graduation - Student Success & Graduation

Associate Dean, Student Success & Graduation - Student Success & Graduation

University of Wyoming

Laramie, WY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

University Of Wyoming rating

6.5

Company rating: 6.5 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

436th of 535 rated colleges and universities

Job description

Job Description
Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
Why Choose Us?
At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include:
  • Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
  • Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
  • Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
  • Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
  • Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary.
JOB TITLE:
Associate Dean, Student Success & Graduation
JOB PURPOSE:
Under the supervision of the AVP, Dean of Student Success and Graduation, the Associate Dean will serve as the strategic and operational representative to enhance student success by developing and implementing student success initiatives and advisement strategies to advance learning, engagement, retention, and completion. The Associate Dean will work closely with academic affairs and campus partners to offer co-curricular activities that support student development, academic achievement, and the University's vision, mission, and values in pursuing excellence.
The Associate Dean will oversee and manage the delivery of student success programming, including but not limited to Saddle-Up, peer mentorship, student services, and wellness resources and activities that contribute to academic success and personal development. The Associate Dean supervises professional and student staff members and oversees the selection, training, and evaluation of staff, supports the development of strategic planning, and assessment of the peer-to-peer mentorship program for freshmen and sophomores. The Associate Dean will participate in Student Affairs and University committees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervision and Leadership
  • Serves as the second in command to the AVP/Dean of Student Success and acts as an Appointing Authority in the AVP/Dean's absence; assumes full administrative responsibility for the Student Success and Graduation Hub, personnel, and fiscal resources during the AVP/Dean's absence.
  • Supervise two project coordinators (Coordinator of Strategic Initiatives and Coordinator of Commencement/Parent & Family).
  • Develop, mentor, and coach staff of all levels (full-time staff and student employees)
  • Evaluate staff performance.
  • Provide leadership and coordination for all Saddle-Up programs.
  • Collaborate with campus partners such as the VP for Student Affairs, Dean of Students Office, Center for Student Involvement and Leadership, Disability Support Services, the University Counseling Center, Student Health Services, Alumni Affairs, the President's Office, and the Provost's Office.
  • Maintain high visibility throughout the division of Student Affairs and beyond through collaborations and participation.
  • Oversee and perform reviews and analyses of existing retention, persistence, graduation rates, new initiatives, and resources with consideration for enrollment trends and resource support. Make recommendations to the AVP and Dean of Student Success and campus administrators to develop strategic plans implementing recommendations.
  • Lead, develop, and analyze results of Saddle-Up. Ensure faculty, staff, and students promote overall student recruitment and retention efforts.
  • In collaboration with divisional faculty, department chairs, directors, and campus leaders and administrators, establish and implement divisional and campus policy, developing creative solutions to address varied and complex issues with widespread impact.
  • Participate in developing strategic planning support to the SS&G Hub and Student Success Institutional Transformation Taskforce (SSITT) strategic plan.
  • Co-lead on executing the SSITT strategic plan and the Division of Student Affairs strategic plan focused on student success.
  • Lead stop-out and re-enrollment campaigns.
  • Direct and/or formulate policies and long-term strategies for enhancing the division's vitality and effectiveness in achieving its broad goals.

Student Excellence, Engagement, and Inclusion
  • In collaboration with the AVP/Dean and campus administrators, develops and implement the division's vision and strategic plan for student excellence, engagement, and inclusion. Stays well-informed about trends in higher education regarding student excellence and engagement. Engages with campus units focused on student success.
  • With consideration to related research and student feedback, assist the AVP/Dean with development of programs, resources, and institutional changes to meet student needs.
  • Oversees student-focused outreach relating to campus resources and programs.
  • Ensures divisional representation on campus-level committees related to student success, including advising-related committees.
  • Facilitate organizational development and change to promote progressive and efficient retention, engagement, and completion strategies.

External Communications
  • In conjunction with institutional marketing, help to develop the internal and external communications for Student Success and Graduation, and the AVP portfolio.

Events Management
  • Works with the program and project coordinators within the division to balance the workload among internally and externally facing events.
  • Collaborate with developing and building a robust Parent and Family Program, including Parent and Family Weekend.
  • Provide leadership to the coordinator for organizing and executing two commencements a year.
  • Coordinate with Alumni Affairs hosting Cowboy Coffee during Homecoming.

Training & Professional Development
  • Develop, implement, and evaluate training for student and professional staff including summer and winter training and ongoing professional development.
  • Collaborate and develop relationships with campus partners for training sessions and initiatives.
  • Commit to learning and development in all areas of student success and retention.

Community Development
  • Provide leadership to the Saddle-Up, Cowboy Coaches, and Families in developing caring, inclusive, and academically prepared students.
  • Create opportunities for staff to connect Cowboy Coaches to the university, Laramie community, and beyond.
  • Provide leadership in creating civically engaged communities that encompass student development and respect differences.
  • Collaborate with campus colleagues.
  • Provide opportunities for staff and student input for all areas of supervision.

COMPETENCIES:
  • Adaptability
  • Initiative
  • Stress Tolerance
  • Teamwork
  • Strategic Planning

MINIMUM QUALIFICATIONS:
  • Master's Degree and five years' experience in education, higher education preferred.
  • An understanding of the opportunities and challenges facing higher education with experience and background sufficient to conceptualize, communicate, and implement the University's mission and goals.
  • Excellent analytical, organizational, planning, and management skills plus related experience to creatively address instructional, research, and administrative issues, effectively define and implement strategic plans and goals, and promptly complete critical projects and tasks. Extensive experience using problem-solving skills.
  • Demonstrated leadership and skills to manage and motivate a diverse administrative, professional, and technical staff. Focus on fostering teamwork, formulating, and instituting reporting structures and processes to achieve maximum functionality and efficiency.
  • Flexibility and skill in successfully leading staff and other teams through organizational change.
  • Strong negotiating, mediation, and decision-making skills and experience.
  • Demonstrated ability to communicate complex academic and administrative issues clearly, both verbally and in writing, to understand the concerns of various groups. Ability to use information gathered through appropriate consultation in proposing solutions, and to represent and explain the mission and work of Student Success and Graduation Office to campus.
  • Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.

DESIRED QUALIFICATIONS:
  • Ph.D. in a related field.
  • A background leading large-scale programs and initiatives on a higher education campus.
  • Demonstrated experience supervising teams.

REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
  1. Cover letter
  2. Resume or C.V.
  3. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).

This position will remain open until filled. Complete applications received by 5/17/2026 will receive full consideration.
WORK LOCATION:
On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.
WORK AUTHORIZATION REQUIREMENTS:
The successful candidate must be eligible to work in the United States, as sponsorship for any work authorization or work visas is not available for this position.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/

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About University of Wyoming

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The University of Wyoming (UW) is a renowned institution known for its commitment to academic excellence, vibrant community, and stunning natural surroundings. As the only four-year university in Wyoming, UW offers a diverse range of undergraduate and graduate programs across various fields of study. With a history dating back to 1886, the university has established a strong reputation for its rigorous academics, distinguished faculty, and state-of-the-art facilities. Located in Laramie, Wyoming, UW's campus provides a picturesque backdrop for students' educational journey. Surrounded by the breathtaking beauty of the Rocky Mountains and vast plains, students at UW enjoy access to a wealth of outdoor recreational opportunities. Beyond the scenic landscape, the university fosters a strong sense of community, where students, faculty, and staff form lasting connections. With a relatively small student-to-faculty ratio, UW offers a supportive and engaging environment for students to thrive academically and personally.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Laramie, WY, US

Year founded

1886

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