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Student Success Associate Jobs (NOW HIRING)

LANE COLLEGE

Student Success Coordinator

Jackson, TN

Associate Vice-President of Academic Affairs Classification: Exempt Schedule : Monday - Friday (Some evenings and weekends) Job Summary: The Student Success Coordinator is a full-time, twelve-month ...

LANE COLLEGE

Student Success Coordinator

Jackson, TN · On-site

$49K - $53K/yr

Associate Vice-President of Academic Affairs Classification: Exempt Schedule : Monday - Friday (Some evenings and weekends) Job Summary: The Student Success Coordinator is a full-time, twelve-month ...

Mathnasium

Customer Success Associate

Menlo Park, CA · On-site

$60K - $70K/yr

The Customer Success Associate is a leadership-track role to focus on student success in math achievement. Gain hands-on experience in operations, customer service, team coordination, and business ...

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$18.5K

$53K

$93K

How much do student success associate jobs pay per year?

As of Jun 10, 2026, the average yearly pay for student success associate in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

How does a Student Success Associate typically collaborate with faculty and other campus departments to support students?

Student Success Associates work closely with faculty members, academic advisors, and campus resource centers to provide comprehensive support for students. They often coordinate interventions for at-risk students, facilitate communication between departments, and help develop programs that address academic and personal challenges. This collaborative approach ensures that students receive well-rounded guidance, tailored resources, and timely assistance, ultimately enhancing student retention and success.

What is a Student Success Associate?

A Student Success Associate is a professional who supports students throughout their academic journey to help them achieve their educational goals. They typically provide guidance, resources, and support services such as academic advising, mentoring, and connecting students to campus resources. Their main focus is to improve student retention, satisfaction, and overall success by addressing any barriers students may face. Student Success Associates often work closely with faculty, staff, and other student support services to create a supportive learning environment.

What are the key skills and qualifications needed to thrive as a Student Success Associate, and why are they important?

To thrive as a Student Success Associate, you need a strong background in academic advising, student support services, and familiarity with educational policies, often supported by a bachelor’s degree in education or a related field. Experience with student information systems (SIS), CRM platforms, and virtual communication tools is commonly required. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with students and address their concerns effectively. These skills ensure that students receive the guidance and resources needed to achieve academic and personal success, contributing to higher retention and satisfaction rates.
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Student Success Associate jobs near you
Infographic showing various Student Success Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.
Associate Director for Student Success

Associate Director for Student Success

Xavier University of Louisiana

New Orleans, LA • On-site

Full-time

Posted 9 days ago

Job description

Posting Details
Posting Summary
Position Title
Associate Director for Student Success
FLSA
Exempt
Department
Student Academic Success Office
Job Summary
Xavier University of Louisiana is seeking to hire an Associate Director of Student Success.
This position reports to the Director for Academic Success in the Student Academic Success Office (SASO), will play a play a pivotal role in providing oversight for student success and retention efforts with a focus on targeted student populations, including students. The Associate Director will collaborate with members of the university community to identify effective strategies to support students who need additional support in their educational pursuits. AA.EOE
Minimum Qualifications
  • Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).
  • Proven track record of creating, managing, and implementing academic support programs and services, including creating reports and data management.
  • Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing.
  • Must possess diplomacy, confidentiality, and strong relationship-building skills.
  • Exceptional interpersonal skills, especially with students.
  • Proficiency with the Microsoft Office suite of products and Google platforms.
  • Must be detailed oriented and student centered.

Preferred Qualifications
  • Doctoral degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • Experience managing and monitoring transfer student progression and other support groups.
  • Experience with community outreach initiatives for educational support programs.
  • Managerial experience in higher education.
  • Knowledge of advising theory and models of development advising.
  • Excellent interpersonal skills and demonstrated ability to work effectively in a highly collaborative environment.
  • Excellent oral, written communication skills, and organizational skills.
  • Excellent organizational and problem-solving skills.
  • Experienced with managing social media platforms (e.g., Instagram, Facebook, or Twitter).
  • Extensive database management skills.
  • Working knowledge of Banner, EAB Student Navigate, and Degree Works

Special Requirements Summary
Local and regional travel required.
Work Hours
Full-Time, 40 Hours/Week
Some evenings and weekends required
KSA's
Knowledge, Education, Experience, and Proficiencies
  • Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).

Essential Duties and Responsibilities
Essential Duties and Responsibilities Description
  • In collaboration with the Director of Student Success, develop and foster a shared student academic success and retention model with measurable productivity standards, goals and outcomes.

  • In collaboration with the SASO Team, provide leadership for academic bridge and transfer programs/initiatives, including the Mellon Transfer Immersion Program, Summer Start Institute, and the Achieve Dual Enrollment Program, planning, programming, and completing quarterly and annual reports.

  • Provide oversight for transfer student efforts, including serving as their primary advisor to strengthen and improve the transfer process.

  • Collaborate with other institutional departments with developing, planning, and implementing student success initiatives in the areas related to student onboarding and improving student outcomes.

  • Work closely with the Director for Student Academic Success to identify barriers and challenges that may impede students' abilities to succeed.

  • Provide quarterly and annual reports to identify success trends and evaluate student academic performance levels.

  • Coordinate departmental communication campaigns and efforts to increase student retention, persistence, and degree completion.

  • Represent the Student Academic Success Office on local, regional, and national committees.

  • Maintain excellent working knowledge of university policies, academic regulations and degree requirements.

  • Other related duties as assigned.

Posting Detail Information
Posting Number
S427P
Number of Vacancies
1
Desired Start Date
08/01/2026
Position End Date (if temporary)
Posting Date
06/02/2026
Application Review Date
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Qualified candidates are invited to apply using Xavier's online application site by logging in to https://jobs.xula.edu. Please submit the following materials: (1) A cover letter emphasizing qualifications for the position, career goals, and experience; (2) resume; (3) transcripts; and (4) contact information for three professional references.
Quicklink for Posting
https://jobs.xula.edu/postings/3367
About Xavier
About Xavier
Founded in 1925 by Saint Katharine Drexel and the Sisters of the Blessed Sacrament, Xavier is Catholic and historically Black. Located in New Orleans, the ultimate purpose of the University is to contribute to the promotion of a more just and humane society by preparing its students to assume roles of leadership and service in a global society. This preparation takes place in a diverse learning and teaching environment that incorporates all relevant educational means, including research and community service.

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