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Student Success Manager Jobs (NOW HIRING)

Kaplan, Inc.

Student Success Manager

Lompoc, CA · On-site

Job Title Student Success Manager For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and ...

Kaplan Inc.

Student Success Manager

Lompoc, CA

Job Title Student Success Manager For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and ...

Frontier Tutoring

Student Success Manager

Anchorage, AK · On-site

Serve as the Student Success Manager for a cohort of students, where you will manage student outcomes (e.g., SAT/ACT score improvement), drive instructor procedural execution and student engagement ...

Frontier Tutoring

Student Success Manager

Alaska, MN

Serve as the Student Success Manager for a cohort of students, where you will manage student outcomes (e.g., SAT/ACT score improvement), drive instructor procedural execution and student engagement ...

perdoceo

Student Success Manager

$58K - $65K/yr

The Student Success Manager is responsible for developing and managing a small staff of student success coaches while modeling successful coaching practices that enable students to be successful.

Boston Conservatory

Student Success Advisor

Boston, MA · On-site

Berklee's student success advising model provides traditional academic advising and a holistic ... management Knowledge and Skills Required * Bachelor's degree required. Master's preferred. * One to ...

Columbia College

Student Success Coach

Osage Beach, MO · On-site

$20.20/hr

Student Success Coach Department : Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Columbia College

Student Success Coach

Columbia, MO · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Columbia College

Student Success Coach

Osage Beach, MO · On-site

$20.20/hr

Student Success Coach Department : Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

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Student Success Manager information

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$32.5K

$83.1K

$140K

How much do student success manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for student success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Success Manager, and why are they important?

To thrive as a Student Success Manager, you need a background in education or counseling, strong organizational skills, and experience in student support or advising roles. Familiarity with student information systems, learning management systems (LMS), and data analytics tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build trust and motivate students. These skills are crucial for identifying student needs, providing proactive support, and ensuring student retention and achievement.

What is the difference between Student Success Manager vs Academic Advisor?

AspectStudent Success ManagerAcademic Advisor
Required CredentialsBachelor's degree; experience in student support or counselingBachelor's degree; knowledge of academic programs and student services
Work EnvironmentHigher education institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed in colleges and universities to improve student retentionCommonly employed in academic advising offices to guide students
Comparison Search IntentUnderstanding roles in student support and retentionSeeking academic guidance and course planning assistance

The Student Success Manager focuses on improving student retention, engagement, and overall success through support programs and outreach. Academic Advisors primarily assist students with course selection, academic planning, and degree requirements. While both roles support students, the Student Success Manager has a broader scope in student retention strategies, whereas Academic Advisors concentrate on academic progress and advising.

How does a Student Success Manager typically collaborate with faculty and support staff to improve student outcomes?

Student Success Managers work closely with faculty, academic advisors, and support staff to identify students who may be struggling and coordinate appropriate interventions. This collaboration often involves regular meetings, sharing progress updates, and developing individualized support plans tailored to each student's needs. By fostering open communication and leveraging the expertise of various team members, Student Success Managers ensure that students receive comprehensive support, helping to boost retention and graduation rates. This teamwork-oriented approach not only enhances student experiences but also builds a strong culture of support within the institution.

What is a Student Success Manager?

A Student Success Manager is a professional who supports students in achieving their academic and personal goals by providing guidance, resources, and support throughout their educational journey. They often work in educational institutions, helping students navigate challenges, connect with campus resources, and develop skills for success. Their role may include academic advising, monitoring student progress, and coordinating interventions to promote retention and graduation. Student Success Managers play a key role in fostering a positive and supportive learning environment.
More about Student Success Manager jobs
What cities are hiring for Student Success Manager jobs? Cities with the most Student Success Manager job openings:
What are the most commonly searched types of Student Success jobs? The most popular types of Student Success jobs are:
What states have the most Student Success Manager jobs? States with the most job openings for Student Success Manager jobs include:
What job categories do people searching Student Success Manager jobs look for? The top searched job categories for Student Success Manager jobs are:
Student Success Manager jobs near you
Infographic showing various Student Success Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Student Success Manager

Student Success Manager

Kaplan, Inc.

Lompoc, CA • On-site

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Job Title
Student Success Manager
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
We are seeking a dedicated and dynamic Student Success Manager to recruit, enroll, and guide a diverse cohort of students through our undergraduate and graduate programs. This role involves advising prospective students from initial contact through to graduation, ensuring they receive comprehensive support throughout their academic journey.
This is an onsite position based at the Vandenberg Space Force Base Education Center in Lompoc, California.
Primary Responsibilities:
Recruitment and Enrollment:
  • Engage in recruiting efforts to attract and enroll qualified undergraduate and graduate students.
  • Conduct outreach activities through outbound calls, scheduled phone appointments, emails, chat, video chat, and SMS.

Student Advising:
  • Advise and guide students regarding career and program interests, ensuring alignment with their academic and professional goals.
  • Assist prospective students through the enrollment process specific to their chosen program.

Onboarding and Financial Guidance:
  • Manage all aspects of onboarding for enrolled students, providing financial guidance related to funding their education from enrollment through graduation.

Personalized Student Support:
  • Offer personalized advice and support, nurturing relationships, aligning degree outcomes with career goals, and providing course guidance and registration support to ensure stellar student experiences.
  • Orient students regarding admissions and catalog requirements, academic policies, registration procedures, and available resources.

Cohort Management:
  • Service a cohort of students, meeting predetermined enrollment and retention metrics.
  • Encourage and support students to progress through advanced degree programs.

Collaboration and Compliance:
  • Collaborate with academic and admissions departments along with faculty to ensure program alignment and student success and adherence to State and Federal regulations, FERPA, and institutional compliance standards.

Technology Utilization:
  • Effectively utilize technology platforms for student management, communication, and engagement, and maintain knowledge of online education platforms and career planning tools.

Minimum Qualifications:
  • Bachelor Degree with a focus in Business, Education, Psychology, or Communications.
  • A minimum of 3 years of relevant experience counseling/advising, stellar customer service and/or sales concierge service, management of a large customer base.
  • At least two years of experience for every year of formal education required. All interested candidates for this position who do not have a degree must enroll in a degree-seeking program and maintain good standing with any student loan debt.(Applies to internal employees only).
  • Strong proficiency in utilizing technology for student management and engagement
  • Technology: Knowledge and skills considered essential in using technology to assist individuals with understanding the online learning platform as well as career planning.
  • Familiarity with student information systems and CRM tools such as Cvue, SRM(SalesForce), CampusLogic, Brightspace,Canvas, Slate
  • Proficient with Outlook, Microsoft Office, and/or Google Apps for Work
  • Ability to provide advice on academic, organization and university policies and processes to include funding. Ability to understand programs of study, university policies, online platform, student services, and academic organization.
  • Excellent consultative sales and problem solving skills
  • Excellent verbal and written communication, good listener, interpersonal skills, time management, organizational, problem solving/decision making.
  • Conflict resolution, ability to de-escalate student issues.
  • Understanding the nuances of FERPA guidance and regulations.
  • Analyze the student dashboard and reports to optimize student experience and outcomes.
  • Objectively consider issues, identify alternatives, and choose and implement solutions to best support the student.
  • In-depth knowledge of online education platforms.
  • Identify and understand students' career decision-making processes.
  • A self-motivated, strong work ethic, go-getter, results-oriented, resilient, compassionate, patient and persuasive, flexible, passionate, ability to multitask, and detail-oriented.

Beyond base salary, our comprehensive total rewards package includes:
- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.
At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.
For full-time positions, Kaplan has three salary grades. This position is Salary Grade A: $31,200 to $78,647. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.
#LI-Remote
#LI-NMB
Location
Lompoc, CA, USA
Additional Locations
Employee Type
Employee
Job Functional Area
Admissions
Business Unit
00091 Kaplan Higher ED
Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.

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