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Student Success Manager Jobs in Boston, MA (NOW HIRING)

Boston Conservatory

Director, Student Success Advising

Boston, MA · On-site

$95K - $108K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Cohort Management: Oversee the holistic care of a cohort of approximately 1,500 undergraduate students, ensuring no creative voice goes unheard. * Data-Driven Success: Work closely with the Assistant ...

Clasp Group, Inc

Partner Success Manager

Boston, MA · On-site

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner Success Manager Remote (ET & CT time zones only - some travel required) About Us Clasp is a ... By enabling employers to invest in future talent where it matters most-easing overwhelming student ...

Berklee

Student Success Program (SSP) Ambassador

Boston, MA · On-site

$16.25 - $21/hr

Student Success Program (SSP) Ambassadors are student leaders who partner with faculty and staff to ... Provide feedback to Program Managers regarding student engagement during sessions. Events Support

The Steppingstone Foundation

High School Success Advisor

Boston, MA · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who We Are At Steppingstone, our mission is to prepare students from under-resourced communities to ... Experience as an effective team member in a changing environment; ability to manage multiple ...

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All JobsStudent Success JobsStudent Success Manager JobsStudent Success Manager Jobs in Boston, MA

Student Success Manager information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do student success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for student success manager in Boston, MA is $90,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a student success manager, and why are they important?

To thrive as a Student Success Manager, you need a background in education or counseling, strong organizational skills, and experience in student support or advising roles. Familiarity with student information systems, learning management systems (LMS), and data analytics tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build trust and motivate students. These skills are crucial for identifying student needs, providing proactive support, and ensuring student retention and achievement.

What is the difference between Student Success Manager vs Academic Advisor?

AspectStudent Success ManagerAcademic Advisor
Required CredentialsBachelor's degree; experience in student support or counselingBachelor's degree; knowledge of academic programs and student services
Work EnvironmentHigher education institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed in colleges and universities to improve student retentionCommonly employed in academic advising offices to guide students
Comparison Search IntentUnderstanding roles in student support and retentionSeeking academic guidance and course planning assistance

The Student Success Manager focuses on improving student retention, engagement, and overall success through support programs and outreach. Academic Advisors primarily assist students with course selection, academic planning, and degree requirements. While both roles support students, the Student Success Manager has a broader scope in student retention strategies, whereas Academic Advisors concentrate on academic progress and advising.

How does a student success manager typically collaborate with faculty and support staff to improve student outcomes?

Student Success Managers work closely with faculty, academic advisors, and support staff to identify students who may be struggling and coordinate appropriate interventions. This collaboration often involves regular meetings, sharing progress updates, and developing individualized support plans tailored to each student's needs. By fostering open communication and leveraging the expertise of various team members, Student Success Managers ensure that students receive comprehensive support, helping to boost retention and graduation rates. This teamwork-oriented approach not only enhances student experiences but also builds a strong culture of support within the institution.

What is a student success manager?

A Student Success Manager is a professional who supports students in achieving their academic and personal goals by providing guidance, resources, and support throughout their educational journey. They often work in educational institutions, helping students navigate challenges, connect with campus resources, and develop skills for success. Their role may include academic advising, monitoring student progress, and coordinating interventions to promote retention and graduation. Student Success Managers play a key role in fostering a positive and supportive learning environment.

What cities near Boston, MA are hiring for Student Success Manager jobs?

Cities near Boston, MA with the most Student Success Manager job openings:

Student Success Manager jobs near you
Infographic showing various Student Success Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,241 per year, or $43.4 per hour.

Manager, Student Success Programs

Berklee College of Music

Boston, MA • On-site

$56K - $75K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Berklee College Of Music rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

362nd of 618 rated colleges and universities

Job description

Job Description:
The Office of Student Success Programs is seeking a dynamic, adaptable, and student-centered Manager, Student Success Programs. In this role, you will provide operational leadership, advising, and program coordination across our key student retention portfolios, including the Berklee Scholars Program and the RISE program. Leveraging your strengths in communications, event management, or operational analysis, you will drive holistic student persistence and create meaningful community engagement. At Berklee, your work directly supports the next generation of creative leaders.
Key Responsibilities
Operations & Program Management:
  • Signature Initiatives: Administer key portfolio programs and events, including Fall Pre-Orientation, monthly programming, and ongoing student engagement initiatives.
  • Functional Leadership: Serve as a functional lead in assigned office domains, such as social media content management, fiscal analysis, or targeted community outreach.
  • Mentorship & Student Leadership: Direct Student Leadership Programs by recruiting, training, and supervising student employees, while co-leading Faculty/Staff Mentoring initiatives.
  • Data-Driven Operations: Utilize data and analytics to ensure all portfolio offerings align with departmental goals, managing project timelines, budgets, and stakeholder communications.

Student Advising & Persistence:
  • Holistic Student Support: Build strong, supportive relationships with students to guide their transition to and persistence through their academic journey.
  • Proactive Outreach: Employ the Berklee Bridge framework alongside intrusive advising strategies to foster active student engagement and academic momentum.
  • Milestone Alignment: Partner closely with Student Success Advising to co-lead proactive course registration support and student milestone check-ins each semester.
  • Documentation: Maintain accurate, comprehensive records of student interactions and progress within Salesforce CRM and other enterprise technology platforms.

What You'll Bring
  • Education & Experience: Bachelor's degree and a minimum of 2 years of related experience in higher education, project management, or event planning.
  • Technical Proficiency: Proven familiarity with enterprise higher education platforms, including Salesforce, Workday, Colleague, and Google Suite.
  • Adaptability & Focus: Ability to manage complex, multi-layered projects while maintaining clear alignment with overarching office timelines and fiscal goals.
  • Diversity & Inclusion: A deep, demonstrated commitment to serving and supporting a diverse student community with varied perspectives and lived experiences.

Why Choose Berklee?
  • Impactful Mission: Directly empower diverse student cohorts to navigate higher education and achieve their creative potential.
  • Cultural Access: Enjoy nightly, unrivaled access to world-class music, theater, and dance performances across our campus venues.
  • Total Rewards: Outstanding health and dental packages, a 403(b) retirement system with matching contributions, generous PTO, tuition benefits, and a paid winter break to rest and recharge.

Hiring Range: $56,000 to $75,000; salary dependent on experience and education.
Please visit the Total Rewards page to learn more about our benefits.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Staff

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