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Student Success Manager Jobs (NOW HIRING)

Columbia College

Student Success Coach

Columbia, MO

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Boundless Learning

Student Success Advisor

Chandler, AZ · On-site

Reporting to the Manager, Student Success, the Student Success Advisors work both independently on their student caseload but collaboratively to inspire their peers, displaying excellent customer ...

Columbia College

Student Success Coach

Freeport, IL

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Boundless Learning

Student Success Advisor

Orlando, FL · On-site

Reporting to the Manager, Student Success, the Student Success Advisors work both independently on their student caseload but collaboratively to inspire their peers, displaying excellent customer ...

Columbia College

Student Success Coach

Fort Sill, OK · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Baker College

Student Success Coach

Owosso, MI · On-site

The role requires experience using student success technologies, case management systems, and data-informed outreach strategies to identify risk factors and support timely intervention. Candidates ...

New

Washburn University

Student Success Coach

Topeka, KS · On-site

$40K/yr

Student Success Coach Apply now Job no: 495932 Work type: Staff Full-Time Location: Topeka ... Proven effective interpersonal, communication, time management, and organizational skills.

SOUTH COLLEGE

Student Success Advisor

Dallas, TX · On-site

Help manage the student life cycle; new, continuing and re-entry. Assist students in understanding ... Success, Dean of Academic and Student Services). * Assist in monitoring and managing student ...

University of New Mexico

Student Success Splst

Taos, NM · On-site

Student Success Splst Requisition ID req35713 Working Title Student Success Splst Position Grade 10 ... academic success, time management, study skills, financial literacy,FAFSA applications, career ...

Columbia College

Student Success Coach

Columbia, MO · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Columbia College

Student Success Coach

Freeport, IL · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Columbia College

Student Success Coach

Osage Beach, MO · On-site

$20.20/hr

Student Success Coach Department : Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Cal Poly Pomona

Student Success Advisor

Pomona, CA

The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES:

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Student Success Manager information

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$32.5K

$83.1K

$140K

How much do student success manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for student success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Success Manager, and why are they important?

To thrive as a Student Success Manager, you need a background in education or counseling, strong organizational skills, and experience in student support or advising roles. Familiarity with student information systems, learning management systems (LMS), and data analytics tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build trust and motivate students. These skills are crucial for identifying student needs, providing proactive support, and ensuring student retention and achievement.

What is the difference between Student Success Manager vs Academic Advisor?

AspectStudent Success ManagerAcademic Advisor
Required CredentialsBachelor's degree; experience in student support or counselingBachelor's degree; knowledge of academic programs and student services
Work EnvironmentHigher education institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed in colleges and universities to improve student retentionCommonly employed in academic advising offices to guide students
Comparison Search IntentUnderstanding roles in student support and retentionSeeking academic guidance and course planning assistance

The Student Success Manager focuses on improving student retention, engagement, and overall success through support programs and outreach. Academic Advisors primarily assist students with course selection, academic planning, and degree requirements. While both roles support students, the Student Success Manager has a broader scope in student retention strategies, whereas Academic Advisors concentrate on academic progress and advising.

What qualifications are needed for a CSM role?

A Customer Success Manager (CSM) typically needs a bachelor's degree in business, communications, or a related field. Relevant skills include strong communication, problem-solving, and relationship management, often supported by experience in customer service or account management. Certifications such as Certified Customer Success Manager (CCSM) can enhance qualifications.

How does a Student Success Manager typically collaborate with faculty and support staff to improve student outcomes?

Student Success Managers work closely with faculty, academic advisors, and support staff to identify students who may be struggling and coordinate appropriate interventions. This collaboration often involves regular meetings, sharing progress updates, and developing individualized support plans tailored to each student's needs. By fostering open communication and leveraging the expertise of various team members, Student Success Managers ensure that students receive comprehensive support, helping to boost retention and graduation rates. This teamwork-oriented approach not only enhances student experiences but also builds a strong culture of support within the institution.

What is a Student Success Manager?

A Student Success Manager is a professional who supports students in achieving their academic and personal goals by providing guidance, resources, and support throughout their educational journey. They often work in educational institutions, helping students navigate challenges, connect with campus resources, and develop skills for success. Their role may include academic advising, monitoring student progress, and coordinating interventions to promote retention and graduation. Student Success Managers play a key role in fostering a positive and supportive learning environment.

What is the role of a student success manager?

A student success manager is responsible for supporting students' academic progress and overall well-being by providing guidance, resources, and intervention strategies. They often collaborate with faculty and use data analytics to identify at-risk students and develop retention plans.

How much does a student success advisor make?

A student success advisor typically earns between $40,000 and $60,000 annually, depending on experience, education, and location. Salaries can vary based on the institution and whether the role involves additional responsibilities such as counseling or program coordination.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like software developers, financial advisors, or surgeons. These positions often require advanced skills, extensive experience, or certifications, and may involve project-based or contract work with variable schedules.
More about Student Success Manager jobs
What cities are hiring for Student Success Manager jobs? Cities with the most Student Success Manager job openings:
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What states have the most Student Success Manager jobs? States with the most job openings for Student Success Manager jobs include:
What job categories do people searching Student Success Manager jobs look for? The top searched job categories for Student Success Manager jobs are:
Student Success Manager jobs near you
Infographic showing various Student Success Manager job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 33% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Student Success Coach

Student Success Coach

Columbia College

Columbia, MO

$20.20/hr

Full-time

Posted 11 days ago

Job description

Student Success Coach
Department: Center for Advising, Retention and Student Success (CARSS)
Location: Columbia, MO
Type: Full-time, Staff
Pay: $20.20 per hour
Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this position
Job Summary:
The Student Success Coach will be responsible for implementing dynamic initiatives as part of the Graduation Team model designed to improve the overall matriculation, retention, and persistence of traditional and nontraditional students at Columbia College. The role reports within the Center for Advising, Retention, and Student Success (CARSS) is a one-stop shop that provides support to students throughout their college experience, including assistance in admissions, registration, financial aid, and academics. These responsibilities will include student success coaching, financial coaching, program development, and contacting students to resolve enrollment barriers and address success concerns. The Student Success Coach will assist the CARSS team in the implementation of processes, technology, and communications with students, faculty, and staff on student admission, persistence, retention, and completion initiatives.
Essential Functions:
  • Perform job duties in accordance with Columbia College’s vision, mission and values, and contributes to the development of the Enrollment, Management and Marketing Division.
  • Provide personalized coaching to students, helping them develop strategies for academic success, financial planning and time management.
  • Assist students in navigating the financial aid process, identifying eligible aid opportunities, and developing budgeting strategies.
  • Deliver appreciative model interventions for students regarding academic and financial aid concerns that may impact student matriculation and retention.
  • Stay current on academic, financial, and support services and policies to provide students with the most accurate information.
  • Deliver proactive interventions for students facing academic or financial challenges that may impact their matriculation and retention.
  • Help organize and implement retention initiatives/programming to maintain student enrollment and engagement.
  • Follow established brand guidelines to support consistency in messaging and presentation.
  • Collaborate with Leadership to recommending schedule adjustments to support student success and retention.
  • Monitor student progress, identify at-risk students, and implement targeted support strategies to foster academic success.
  • Maintain accurate student records, advising notes, and documentation in compliance with institutional policies.
  • Participate in First Semester Registration team efforts, providing support for incoming students to encourage a smooth transition to college.
  • Encourages persistence by fostering a growth mindset and resilience.
  • Ensure students are aware of available Columbia College student services including military amp; veteran support, student accessibility resources,, tutoring and writing assistance, career development, and support for accommodations.
  • Advise students on available veteran benefits, including eligibility, application processes, and financial aid options.
  • Maintain caseload management responsibilities ensuring that assigned Columbia College students receive strong support in enrollment to achieve goals and graduation. This position has 100% coaching caseload.
  • Provide mentorship to unassigned students seeking assistance by helping facilitate their student experience while collaborating with assigned coaches and advisors.
  • Respond to in-person, phone, and email inquiries in an effective, timely, and customer-focused manner, providing accurate information and appropriate referrals to other offices/staff as needed.
  • Assist with events including recruitment, career and education fairs, commencement and student orientation.
  • Ensure responsible use of financial resources.
  • Collaborate in call campaigns and general outreach across the Enrollment Management amp; Marketing Division that affect the student experience during the admissions process through graduation.
  • Keep current on academic, financial, and support services and policies in order to provide the most accurate information to students.
  • Teach students about available resources through Columbia College such as technology, student services, and extracurricular opportunities.
  • Understands and adheres to college policies, ensuring compliance with institutional guidelines and professional standards.
  • Actively seeks to understand not only our role in the college, but of other departments on campus so we can better serve students.
  • Demonstrate professionalism and confidentiality at all times
  • Successfully complete all Human Resources, Technology Services, and other annual training as needed.
  • Fulfill additional responsibilities as assigned.
Required Core Competencies and Professional Experience:
  • Ability to fluently read, write, and understand the English language.
  • Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
  • Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
  • Proficiency in using web-based technologies, including database systems.
  • Ability to work independently and in a team environment, with or without direct supervision.
  • Excellent communication, interpersonal, customer service, and organizational skills.
  • Demonstrates a strong commitment to student success, retention and degree completion through proactive advising and support strategies.
  • Navigates complex student concerns, policy interpretations, and operational challenges with as solution-focused approach.
  • Ability to work evenings and weekends as needed for events, student support and outreach initiatives.
  • Ability to foster relationships.
  • Ability to manage multiple tasks, meet deadlines, and prioritize responsibilities effectively.
Preferred Core Competencies and Professional Experience:
  • Experience with recruitment and retention.
  • Familiarity with student information systems.
  • Experience with appreciative advising, intrusive advising or other student success coach models
  • Knowledge of financial aid, registration or other enrollment-related student services
  • Experience working with varied student populations including military students, first generation students, transfer students, adult learners and graduate students.
  • Previous experience in military-affiliated student support
Required Level of Education: Bachelors
Special Requirements (if any):
  • Must meet and maintain requirements as an approved driver for Columbia College.
  • Valid US State Driver License.
  • Some evening and weekend work required.
Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to stand for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.
Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.
This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.
The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.
Review of applications will begin immediately and continue until the position is filled.
Columbia College is an equal opportunity employer.
Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse and overall, fosters a sense of community that welcomes everyone.
In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.
Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.
https://www.ccis.edu/campus-safety/crime-reporting/reports-stats

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