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Student Success Manager Jobs (NOW HIRING)

Geneva College

Student Success Coach

Beaver Falls, PA · On-site

The Student Success Coach is primarily responsible for providing academic coaching services to ... Retention Management: * Follow up on assigned academic care reports as delegated by the Director.

Bennett College

Student Success Coach

Greensboro, NC · On-site

... management and organization, self-regulation, and self-efficacy. It is the responsibility of the ... The Student Success Coach is a collaborative services role focused on retention and graduation ...

Valley College

Student Success Coach

Cleveland, OH · On-site

Student Success Coach SUMMARY The Student Success Coach (SSC) enhances student retention by ... student-management and learning platforms. The SSC must be able to work creatively and ...

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How much do student success manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for student success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Success Manager, and why are they important?

To thrive as a Student Success Manager, you need a background in education or counseling, strong organizational skills, and experience in student support or advising roles. Familiarity with student information systems, learning management systems (LMS), and data analytics tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build trust and motivate students. These skills are crucial for identifying student needs, providing proactive support, and ensuring student retention and achievement.

What is the difference between Student Success Manager vs Academic Advisor?

AspectStudent Success ManagerAcademic Advisor
Required CredentialsBachelor's degree; experience in student support or counselingBachelor's degree; knowledge of academic programs and student services
Work EnvironmentHigher education institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed in colleges and universities to improve student retentionCommonly employed in academic advising offices to guide students
Comparison Search IntentUnderstanding roles in student support and retentionSeeking academic guidance and course planning assistance

The Student Success Manager focuses on improving student retention, engagement, and overall success through support programs and outreach. Academic Advisors primarily assist students with course selection, academic planning, and degree requirements. While both roles support students, the Student Success Manager has a broader scope in student retention strategies, whereas Academic Advisors concentrate on academic progress and advising.

How does a Student Success Manager typically collaborate with faculty and support staff to improve student outcomes?

Student Success Managers work closely with faculty, academic advisors, and support staff to identify students who may be struggling and coordinate appropriate interventions. This collaboration often involves regular meetings, sharing progress updates, and developing individualized support plans tailored to each student's needs. By fostering open communication and leveraging the expertise of various team members, Student Success Managers ensure that students receive comprehensive support, helping to boost retention and graduation rates. This teamwork-oriented approach not only enhances student experiences but also builds a strong culture of support within the institution.

What is a Student Success Manager?

A Student Success Manager is a professional who supports students in achieving their academic and personal goals by providing guidance, resources, and support throughout their educational journey. They often work in educational institutions, helping students navigate challenges, connect with campus resources, and develop skills for success. Their role may include academic advising, monitoring student progress, and coordinating interventions to promote retention and graduation. Student Success Managers play a key role in fostering a positive and supportive learning environment.
More about Student Success Manager jobs
What cities are hiring for Student Success Manager jobs? Cities with the most Student Success Manager job openings:
What are the most commonly searched types of Student Success jobs? The most popular types of Student Success jobs are:
What states have the most Student Success Manager jobs? States with the most job openings for Student Success Manager jobs include:
What job categories do people searching Student Success Manager jobs look for? The top searched job categories for Student Success Manager jobs are:
Student Success Manager jobs near you
Infographic showing various Student Success Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
STUDENT SUCCESS COACH

STUDENT SUCCESS COACH

The Christ Hospital

Cincinnati, OH • On-site

Full-time

Posted 9 days ago

Christ Hospital Health Network rating

7.0

Company rating: 7.0 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

416th of 890 rated healthcare providers

Job description


The Student Success Coach is responsible for providing a linkage between students and the College's support services through academic advising. The Student Success Coach works proactively to help the College meet its Student Success goals by fostering the academic advising and developmental needs of students. This is achieved by providing coordination of academic advising, New Student Orientation, and other student success initiatives aimed at increasing retention and persistence. The Student Success Coach position has a main focus on academic advising and providing direct support to assigned advisees.
Responsibilities
Help students navigate their academic program with success:
  • Coach students to support their success by asking intentional and strategic questions that empower the student to build on his/her strengths, establish goals, explore, and identify the most impactful and relevant solutions, and pave a clear path to success.
  • Guides matriculated students in multiple areas, as needed, including utilizing resources to navigate academic plans, course options and schedules, and use of electronic and other resources pertaining to registration and college success.
  • Build and sustain meaningful coaching relationships across the student lifecycle, with a focused commitment to supporting at-risk populations and advancing student retention and success outcomes.
  • Collaborate with Program Chairs through the Early Alert system by meeting regularly to review student progress, discuss at-risk students, and align on program logistics and targeted interventions to support student success.
  • Collaborate across various departments to design, enhance, and deliver resources, programs, and services that promote student achievement and engagement.
  • Implement and support strategic at-risk advising initiatives aligned with institutional priorities and the College's strategic plan, contributing directly to improved student persistence and retention.
  • Communicates effectively with students across multiple platform (in-person, Teams, phone, text, email), delivering accurate information and timely support.

Coordinate support and retention efforts on behalf of the Department of Student Experience, including:
  • Communicates with, provides interventions for, and monitors responses of students who have received course progress notifications, early alerts, and other early indicators of at-risk behavior that could threaten their ability to persist.
  • Provides and supports student-centered activities/events that may include open houses, tours, orientation activities, graduation, and other celebration ceremonies.
  • Works variable schedule if needed, including occasional evenings.
  • Performs other duties as assigned.

Coordinate student engagement activities, including New Student Orientation and other student experience events:
  • Assist in the development, planning, and implementation of New Student Orientation, including managing relevant online content, preparing materials, and coordinating event-day logistics such as setup and execution.
  • Plan and coordinate student engagement experiences by contributing to the programming calendar and hosting at least one student engagement event each month during the academic year.
  • Collaborates with other student services staff to ensure students transition smoothly and remain engaged from deposit to enrollment.

Qualifications
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: Bachelor's Degree in related field.
YEARS OF EXPERIENCE:
  • 1-3 years of progressive experience creating and delivering student educational activities, preferably in academic advising, coaching, and/or career development preferred.
  • Demonstrated record of successful collaboration among academic and non-academic partners desirable.
  • Community engagement and service activities, a plus.

REQUIRED SKILLS AND KNOWLEDGE:
  • Demonstrate ability to collaborate effectively with diverse stakeholders (students, staff, alumni, faculty, and employers) to drive innovation and achieve departmental goals.
  • Knowledge of current best practices in student success, advising/coaching, student retention initiatives.
  • Ability to support strategic initiatives related to the College's retention activities.
  • Strong communication and interpersonal skills, including active listening, social awareness, and clear information sharing.

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