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Student Success Manager Jobs (NOW HIRING)

Carthage College

Student Success Advisor

Kenosha, WI · On-site

This case management approach requires Student Success Advisors to build rapport quickly, to connect with campus partners, and to communicate effectively across stakeholder groups. Duties and ...

Carthage College

Student Success Advisor

Kenosha, WI · On-site

This case management approach requires Student Success Advisors to build rapport quickly, to connect with campus partners, and to communicate effectively across stakeholder groups. Duties and ...

Columbia College

Student Success Coach

Osage Beach, MO · On-site

$20.20/hr

Student Success Coach Department : Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Columbia College

Student Success Coach

Columbia, MO · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Columbia College

Student Success Coach

Columbia, MO · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS ... Maintain caseload management responsibilities ensuring that assigned Columbia College students ...

Carthage College

Student Success Advisor

Kenosha, WI · On-site

This case management approach requires Student Success Advisors to build rapport quickly, to connect with campus partners, and to communicate effectively across stakeholder groups. Duties and ...

Bennett College

Student Success Coach

Greensboro, NC

... management and organization, self-regulation, and self-efficacy. It is the responsibility of the ... The Student Success Coach is a collaborative services role focused on retention and graduation ...

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Student Success Manager information

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$32.5K

$83.1K

$140K

How much do student success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for student success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a student success manager, and why are they important?

To thrive as a Student Success Manager, you need a background in education or counseling, strong organizational skills, and experience in student support or advising roles. Familiarity with student information systems, learning management systems (LMS), and data analytics tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build trust and motivate students. These skills are crucial for identifying student needs, providing proactive support, and ensuring student retention and achievement.

What is the difference between Student Success Manager vs Academic Advisor?

AspectStudent Success ManagerAcademic Advisor
Required CredentialsBachelor's degree; experience in student support or counselingBachelor's degree; knowledge of academic programs and student services
Work EnvironmentHigher education institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed in colleges and universities to improve student retentionCommonly employed in academic advising offices to guide students
Comparison Search IntentUnderstanding roles in student support and retentionSeeking academic guidance and course planning assistance

The Student Success Manager focuses on improving student retention, engagement, and overall success through support programs and outreach. Academic Advisors primarily assist students with course selection, academic planning, and degree requirements. While both roles support students, the Student Success Manager has a broader scope in student retention strategies, whereas Academic Advisors concentrate on academic progress and advising.

How does a student success manager typically collaborate with faculty and support staff to improve student outcomes?

Student Success Managers work closely with faculty, academic advisors, and support staff to identify students who may be struggling and coordinate appropriate interventions. This collaboration often involves regular meetings, sharing progress updates, and developing individualized support plans tailored to each student's needs. By fostering open communication and leveraging the expertise of various team members, Student Success Managers ensure that students receive comprehensive support, helping to boost retention and graduation rates. This teamwork-oriented approach not only enhances student experiences but also builds a strong culture of support within the institution.

What is a student success manager?

A Student Success Manager is a professional who supports students in achieving their academic and personal goals by providing guidance, resources, and support throughout their educational journey. They often work in educational institutions, helping students navigate challenges, connect with campus resources, and develop skills for success. Their role may include academic advising, monitoring student progress, and coordinating interventions to promote retention and graduation. Student Success Managers play a key role in fostering a positive and supportive learning environment.
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Student Success Manager jobs near you
Infographic showing various Student Success Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Student Success Advisor

Carthage College

Kenosha, WI • On-site

Full-time

Posted 21 days ago

Carthage College rating

6.1

Company rating: 6.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

551st of 618 rated colleges and universities

Job description

Carthage College seeks a Student Success Advisor to provide specialized retention outreach and support services within the Center for Student Success. The Student Success Advisor facilitates Carthage students' successful transition to the College and supports ongoing academic success and persistence through graduation. Center for Student Success staff work closely with other college personnel to holistically address the academic, personal, and social needs of students, with particular focus on supporting underrepresented/underserved student populations. Our focus is ensuring every student graduates.
The Center for Student Success uses a model of holistic advising. We support students using a data-informed, comprehensive approach which leverages the expertise, influence, and resources of campus partners to support student learning and remove barriers to students' success. This case management approach requires Student Success Advisors to build rapport quickly, to connect with campus partners, and to communicate effectively across stakeholder groups.
Duties and Responsibilities:
  • Provide high touch, developmental retention outreach and support to approximately 600-650 Carthage students.
  • Collaborate with faculty advisors and career specialists to facilitate students' smooth transition.
  • Provide case management to increase students' likelihood of academic and personal collegiate success.
  • Prepare for and teach assigned sections of College Success Seminar for incoming students.
  • Coordinate designated special project areas.
  • Establish timelines and roles, develop programming, evaluate effectiveness and make recommendations for future improvement.
  • Maintain timely and accurate recordkeeping of outreach and student meetings, College Success Seminar attendance, special project area data, and other data points for departmental.
  • Support the Center staff in professional development.
  • Position may require shared supervision of a limited number of Peer Mentors/Coaches and/or other paraprofessional staff.

Qualification Requirements:
  • Master's Degree in higher education leadership, counseling, or related field.
  • Requires excellent oral and written communication skills.
  • Requires the ability to build rapport and utilize tact and proper judgment.
  • Appropriately enforce the Family Educational Rights and Privacy Act of 1974 (FERPA) and Title IX Amendment of 1972.
  • Requires the ability to use standard office equipment and technology.
  • A minimum of three months of experience in student success, retention programming or academic advising is preferred.
  • Experience working with underrepresented/underserved populations is preferred.
  • Experience with Workday, EAB Navigate, and Microsoft Excel are highly valued.
  • Apply using a cover letter, resume and three references

Apply online
About Carthage:
Founded in 1847, Carthage College is a four-year private liberal arts college. Our prime location in Kenosha, Wisconsin, midway between Chicago and Milwaukee, allows students the opportunity to learn in a professional context. Our beautiful campus, an 80-acre arboretum on the shore of Lake Michigan, is home to 150 scholars, 2,600 full-time students, and 400 part-time students. Our rich academic experience equips students with foundational knowledge and skills, preparing graduates to be lifelong learners and to lead meaningful, productive lives.
Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability.
This position requires a background screening

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