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Student Success Associate Jobs in Ohio (NOW HIRING)

Valley College

Student Success Coach

Cleveland, OH

Student Success Coach SUMMARY The Student Success Coach (SSC) enhances student retention by ... Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ...

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$17.6K

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How much do student success associate jobs pay per year?

As of Jul 24, 2026, the average yearly pay for student success associate in Ohio is $50,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,300.00 per year, depending on experience, location, and employer.

How does a Student Success Associate typically collaborate with faculty and other campus departments to support students?

Student Success Associates work closely with faculty members, academic advisors, and campus resource centers to provide comprehensive support for students. They often coordinate interventions for at-risk students, facilitate communication between departments, and help develop programs that address academic and personal challenges. This collaborative approach ensures that students receive well-rounded guidance, tailored resources, and timely assistance, ultimately enhancing student retention and success.

What is a Student Success Associate?

A Student Success Associate is a professional who supports students throughout their academic journey to help them achieve their educational goals. They typically provide guidance, resources, and support services such as academic advising, mentoring, and connecting students to campus resources. Their main focus is to improve student retention, satisfaction, and overall success by addressing any barriers students may face. Student Success Associates often work closely with faculty, staff, and other student support services to create a supportive learning environment.

What are the key skills and qualifications needed to thrive as a Student Success Associate, and why are they important?

To thrive as a Student Success Associate, you need a strong background in academic advising, student support services, and familiarity with educational policies, often supported by a bachelor’s degree in education or a related field. Experience with student information systems (SIS), CRM platforms, and virtual communication tools is commonly required. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with students and address their concerns effectively. These skills ensure that students receive the guidance and resources needed to achieve academic and personal success, contributing to higher retention and satisfaction rates.
What are the most commonly searched types of Student Success jobs in Ohio? The most popular types of Student Success jobs in Ohio are:
What are popular job titles related to Student Success Associate jobs in Ohio? For Student Success Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Student Success Associate jobs in Ohio look for? The top searched job categories for Student Success Associate jobs in Ohio are:
What cities in Ohio are hiring for Student Success Associate jobs? Cities in Ohio with the most Student Success Associate job openings:
Student Success Associate jobs near you
STUDENT SUCCESS COACH

STUDENT SUCCESS COACH

The Christ Hospital

Cincinnati, OH • On-site

Full-time

Posted 9 days ago

Christ Hospital Health Network rating

7.0

Company rating: 7.0 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

416th of 890 rated healthcare providers

Job description


The Student Success Coach is responsible for providing a linkage between students and the College's support services through academic advising. The Student Success Coach works proactively to help the College meet its Student Success goals by fostering the academic advising and developmental needs of students. This is achieved by providing coordination of academic advising, New Student Orientation, and other student success initiatives aimed at increasing retention and persistence. The Student Success Coach position has a main focus on academic advising and providing direct support to assigned advisees.
Responsibilities
Help students navigate their academic program with success:
  • Coach students to support their success by asking intentional and strategic questions that empower the student to build on his/her strengths, establish goals, explore, and identify the most impactful and relevant solutions, and pave a clear path to success.
  • Guides matriculated students in multiple areas, as needed, including utilizing resources to navigate academic plans, course options and schedules, and use of electronic and other resources pertaining to registration and college success.
  • Build and sustain meaningful coaching relationships across the student lifecycle, with a focused commitment to supporting at-risk populations and advancing student retention and success outcomes.
  • Collaborate with Program Chairs through the Early Alert system by meeting regularly to review student progress, discuss at-risk students, and align on program logistics and targeted interventions to support student success.
  • Collaborate across various departments to design, enhance, and deliver resources, programs, and services that promote student achievement and engagement.
  • Implement and support strategic at-risk advising initiatives aligned with institutional priorities and the College's strategic plan, contributing directly to improved student persistence and retention.
  • Communicates effectively with students across multiple platform (in-person, Teams, phone, text, email), delivering accurate information and timely support.

Coordinate support and retention efforts on behalf of the Department of Student Experience, including:
  • Communicates with, provides interventions for, and monitors responses of students who have received course progress notifications, early alerts, and other early indicators of at-risk behavior that could threaten their ability to persist.
  • Provides and supports student-centered activities/events that may include open houses, tours, orientation activities, graduation, and other celebration ceremonies.
  • Works variable schedule if needed, including occasional evenings.
  • Performs other duties as assigned.

Coordinate student engagement activities, including New Student Orientation and other student experience events:
  • Assist in the development, planning, and implementation of New Student Orientation, including managing relevant online content, preparing materials, and coordinating event-day logistics such as setup and execution.
  • Plan and coordinate student engagement experiences by contributing to the programming calendar and hosting at least one student engagement event each month during the academic year.
  • Collaborates with other student services staff to ensure students transition smoothly and remain engaged from deposit to enrollment.

Qualifications
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: Bachelor's Degree in related field.
YEARS OF EXPERIENCE:
  • 1-3 years of progressive experience creating and delivering student educational activities, preferably in academic advising, coaching, and/or career development preferred.
  • Demonstrated record of successful collaboration among academic and non-academic partners desirable.
  • Community engagement and service activities, a plus.

REQUIRED SKILLS AND KNOWLEDGE:
  • Demonstrate ability to collaborate effectively with diverse stakeholders (students, staff, alumni, faculty, and employers) to drive innovation and achieve departmental goals.
  • Knowledge of current best practices in student success, advising/coaching, student retention initiatives.
  • Ability to support strategic initiatives related to the College's retention activities.
  • Strong communication and interpersonal skills, including active listening, social awareness, and clear information sharing.

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