Student Success Associate Jobs in Tennessee (NOW HIRING)

Title: Coordinator, Student Success

Employee Classification: Clerical & Secretarial

Institution: System Office

Department: Student Access and Success

Campus Location: Tennessee Board of Regents System Office

Job Summary

The Coordinator for Student Access and Success reports to and supports the Director of Operations for Student Access and Success and provides administrative, fiscal, event planning, and operational support for initiatives and activities within the Office of Student Access and Success. The coordinator serves as a primary resource for departmental business operations, including travel coordination, invoice processing, contract administration, event planning, meeting logistics, and procurement activities.
The Coordinator assists with the planning and execution of statewide and system-level meetings, conferences, student success initiatives, workforce development activities. The coordinator collaborates with internal staff, institutions, vendors, and external partners to ensure successful implementation of programs and events supporting TBR strategic priorities. The coordinator also provides administrative and operational support for activities associated with Perkins V, including meetings, training events, reporting support, and communications with Tennessee colleges.

As a member of the OSAS leadership team, the Coordinator will work to pursue and fulfill the following values:

• Value 1: Run towards challenges and opportunities. Pursue a shared responsibility to seek out areas for growth and proactively act on potential problems through capacity-building and innovation.
• Value 2: Pursue excellence in the mundane and the sublime. Aim to deliver the highest standard of quality and integrity in all aspects of our work, relationships, representation of TBR, and personal and professional growth.
• Value 3: Exude candor and transparency in all your communications. Seek clarity and openness by approaching interactions with grace, generosity, and empathy, fostering trust, and minimizing misunderstanding.
• Value 4: Practice discipline to find a work/life balance and a personal identity. Respect boundaries between personal and professional responsibilities, and consciously pace and recharge yourself to play the long game.
• Value 5: Engender dependability and fulfill your obligations. Honor your commitments and tasks reliably and consistently, demonstrate accountability, and lift others where you can.

This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee's expense, and potential travel to Tennessee TBR colleges may be necessary.

Job Duties

• 15% - Coordinate departmental fiscal and administrative operations, including processing vendor invoices, purchase requests, procurement documentation, and credit card reconciliations. - (Essential)
• 10% - Coordinate employee travel activities, including travel authorizations, reimbursements, travel documentation, and compliance with institutional and state travel policies. - (Essential)
• 10% - Prepare, track, and maintain contracts and related documentation for departmental activities, speakers, vendors, consultants, and services. - (Essential)
• 20% - Plan, coordinate, and execute logistics for Student Access and Success events, conferences, meetings, new employee onboarding, and special initiatives, including Perkins-funded meetings and activities. - (Essential)
• 20% - Assist with Perkins V-related activities by coordinating meetings, maintaining documentation, supporting communications with institutions, assisting with event logistics, collecting information for reports, and providing administrative support for grant-related activities and professional development opportunities. - (Essential)
• 10% - Provide administrative support for statewide and national SkillsUSA activities, including coordination with vendors, procurement of supplies, contract administration, travel arrangements, and event support. - (Essential)
• 10% - Assist with advisory councils, subcouncils, board meetings, recurring committees, and provide administrative support to the Vice Chancellor. - (Essential)
• 5% - Order and maintain supplies, assist with Student Access and Success initiatives, and perform other duties as assigned. - (Marginal)

Minimum Qualifications

Associate degree from an accredited institution
Three years of administrative, program coordination, event planning, or related experience
Experience coordinating meetings, events, travel, contracts, or fiscal processes

Preferred Qualifications

Bachelor's preferred
Higher education experience
SkillsUSA experience
Experience with Perkins-funded activities
Event and conference planning experience

Knowledge, Skills, and Abilities

Strong written and verbal communication skills
Excellent organizational and project coordination skills
Ability to manage multiple projects and deadlines simultaneously
Strong attention to detail and accuracy
Ability to maintain accurate records and documentation
Ability to follow fiscal, procurement, travel, and contract procedures
Proficiency with Microsoft Office, shared calendars, spreadsheets, and electronic document management systems
Ability to communicate professionally with colleges, vendors, internal staff, and external partners
Ability to exercise discretion and maintain confidentiality

Physical Demands / Working Conditions

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