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Director Student Success Jobs (NOW HIRING)

Manager, Student Success

Pasadena, CA · On-site

$70K - $80K/yr

The Manager of Student Success provides leadership, oversight, and direct student support to advance student persistence, retention, academic achievement, and degree completion. Responsibilities

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Director Student Success information

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$26.5K

$83.5K

$139.5K

How much do director student success jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director student success in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Student Success vs Student Services Manager?

AspectDirector Student SuccessStudent Services Manager
Required CredentialsBachelor’s degree, often Master’s; experience in higher education or student affairsBachelor’s degree; experience in student support or administrative roles
Work EnvironmentHigher education institutions, overseeing strategic initiativesCampus student support offices, managing day-to-day student services
Employer & Industry UsageColleges and universities, focusing on student retention and success programsEducational institutions, community colleges, or universities, focusing on student support services

The main difference is that the Director Student Success typically oversees strategic initiatives and programs to improve student retention and achievement at a higher level, while the Student Services Manager handles daily operations and direct support services for students. Both roles require relevant experience and work within educational settings, but the Director role is more strategic and leadership-focused.

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What are the most commonly searched types of Student Success jobs?

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Infographic showing various Director Student Success job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $83,534 per year, or $40.2 per hour.

Assistant Director, Student Success and Retention

Chicago, IL • On-site

Illinois Institute of Technology
Colleges, Universities, and Professional Schools • 1 - 5K employees

$50K - $55K/yr

Full-time

Re-posted 3 days ago


Key responsibilities

  • Oversee the administration, leadership, and management of programming, operations, and retention efforts for scholarship cohorts and first-generation student initiatives.

  • Recruit, supervise, train, and evaluate student peer mentors working with scholarship recipients and first-generation students.

  • Partner with campus offices and external organizations to build relationships, develop programming, and support enrollment, engagement, and retention of first-generation students.


Job description

Assistant Director, Student Success and Retention

Pay Range: $50,000 – $55,000 per year
Compensation Statement: The pay range listed reflects the anticipated base compensation for this role. Actual compensation will be determined based on skills, experience, education, and internal equity.
Benefits Eligibility: Our commitment to employee well-being is reflected in our competitive benefits package located here: https://www.iit.edu/hr/benefits

Position Summary

The Office of Student Success is under the umbrella of the Student Affairs Division dedicated to promoting student achievement, well-being, and active participation in the campus community. This office works collaboratively with students, faculty, and staff to create programs, provide resources, and foster a supportive environment conducive to academic and personal growth. Under the direct supervision of the Director of Student Affairs, the Assistant Director of Student Success is a full-time professional staff member. The person in this role oversees the administration, leadership, and management of the programming, operations, and retention efforts for select scholarship cohorts such as Chicago Difference and Hope Scholars, and first-generation student success initiatives (i.e. peer mentor programs, commuter services, etc.). The person in this position will also lead their team in the development, coordination, and maintenance of a comprehensive peer mentorship program for first-generation students at Illinois Tech to ensure their success, engagement, and retention.

Essential Duties and Responsibilities

  • Recruit, supervise, train, and evaluate 10-15 student peer mentors who will work with Chicago Difference and Hope Chicago scholars.
  • Partner with Undergraduate Admission and Elevate College Prep to build relationships with CPS partners and act as an advisor for outreach and strategic-enrollment initiatives. Duties may include representation at school visits, on campus recruitment events, and partner meetings. Throughout the year, collaborate with Elevate College Prep to build programming for CPS partners to create an enrollment pipeline for grades 9-12 through The Chicago Difference. In the spring, collaborate with Undergraduate Admission to select and onboard the upcoming fall cohort of Chicago Difference scholars. Connect current Chicago Difference Scholars with incoming scholars upon cohort selection in February.
  • Provide leadership, administration, and create a sense of belonging for first generation students and scholarship cohorts such as the Chicago Difference and Hope Scholars.
  • Serve as official representative for Hope Chicago program. Facilitate MOU.
  • In partnership with the Office of Student Life, plan and facilitate monthly educational initiatives supporting student leadership development. Serve as an advocate for first generation students; lead community conversations about bias and community responses to bias as it relates to student concerns. Foster community building within the first-generation population and provide resources for students to connect to and from social support networks.
  • Create and maintain meaningful partnerships and collaborations across the division, as well as with other academic and administrative on campus. Serve on university committees to establish and implement programs and services which enhance the retention and success of first-generation students.

Qualifications

  • Bachelor’s degree required; Master's degree preferred in Higher Education, Student Affairs, Counseling, Educational Leadership, or related field. At least two years of relevant experience with a complex institution such as a university, school system, not-for-profit agency, or related is required.

Supervision

  • Direct supervision of 10-15 student peer mentors.