Student Service Manager Jobs in Florida (NOW HIRING)

Reporting to the Associate Vice President of Student Affairs for Student Success and Belonging, the Director of LGBT Student Services (LGBTSS) provides leadership for programs and services that support LGBTQIA + students and advance the education of the whole person within an intercultural campus community.
The Director works collaboratively within the Student Success and Belonging cluster in the Division of Student Affairs, and in partnership with other student affairs departments and academic affairs to develop and implement intercultural student development programs that serve the broader LMU community.
Central to this role is the development of student leadership, expanding access to resources, and advancing student retention and persistence to graduation. The Director serves as an advocate, educator, mentor, and program leader for students representing all sexual orientations and gender identities.
Applications will be reviewed on a rolling basis with priority given to those applications submitted by July 15, 2026

Position-Specific Accountabilities/Responsibilities

• Serves as the primary resource and support for students of all sexual orientations and gender identities by fostering an inclusive, welcoming and affirming environment.
• Provides vision, leadership, and strategic direction for the Office of LGBT Student Services, including program development, implementation and assessment.
• Promotes equity, visibility, and inclusion of LGBTQIA + students across the LMU community through advocacy, outreach, and individual student support.
• Develops and delivers educational programs and resources on sexual orientation and gender identity for the campus community.
• Collaborates with Student Affairs and campus partners to create programming, student development initiatives, and leadership opportunities.
• Leads and executes signature LGBTQIA+ programs (e.g. Trans Day of Remembrance, Rainbow week, Pride Month, LGBT History Month,Lavender Grad Celebration, Queer Closet Clothing Drive, National Coming Out Day).
• Provides leadership development opportunities for students and advises multiple Registered Student Organizations supporting LGBTQIA+ community and engagement.
• Facilitates dialogue on the intersections of sexual orientation, gender identity, faith, religion, and culture grounded in LMU's Jesuit and Marymount traditions.
• Actively participates in and partners with the LGBTQIA+ Faculty Staff Network to strengthen community, support, and engagement among Employees.
• Collaborates across departments to advance diversity, equity, inclusion, and belonging initiatives for LGBTQIA+ students.
• Advises, mentors, and supports students through one-on-one engagement (including referrals and case management as appropriate), maintaining accurate records using divisional systems.
• Demonstrates the ability to effectively engage students in conversations around identity, gender, and community to support student success
• Conducts assessment, compiles and analyzes data, and maintains program reports and metrics for internal and external reporting.
• Serves as a lead or key contributor to intercultural initiatives within Student Success & Belonging and across the Division of Student Affairs.
• Serves as a liaison for the Division in campus-wide collaborations related to LGBTQIA+ student support and inclusion.
• Demonstrates good stewardship and budget management skills and prepares various reports for division-level and institution-wide senior leadership (e.g. weekly program updates; mid-year and annual reports; Board of Trustee reports; budget summaries).
• Maintains confidentiality in handling sensitive student, personnel, and institutional matters.
• Perform other duties as assigned.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Promote an environment that supports diversity and inclusivity. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding student service.

Requisite Qualifications

• Typically, a master's degree in student affairs, counseling, gender studies, or a related field is required, supplemented by coursework in program development and student services. The incumbent is expected to continuously update knowledge, skills, and abilities to remain current with university and federal regulations and policies.
• A minimum of two years of related progressively responsible administrative experience, preferably in a higher education or public service environment.
• Demonstrated knowledge of Jesuit higher education and the University's mission and Catholic tradition. Considerable knowledge of student outcomes assessment (including LGBTQIA+ student experiences), program evaluation, strategic planning, and leadership theory is essential.
• Demonstrated ability to exercise independent judgment; analyze data and prepare reports to inform decision-making; and interact effectively with diverse constituencies. Ability to organize and coordinate special projects; collaborate with faculty and administrators at all levels; and facilitate leadership development for students.
• Proven ability to prepare clear, comprehensive reports, maintain accurate records, and handle confidential information with discretion.
• Exemplary written and oral communication skills, including experience preparing comprehensive reports and executive summaries that synthesize complex or technical information.
• Strong organizational, analytical, interpersonal, and communication skills are required.
• Demonstrated proficiency with standard office and student information systems and other relevant technology tools.

The above statements describe the general nature and level of work performed. This position description in not an exhaustive list of all responsibilities, duties and skills required of this position.

#HERC# #HEJ#

Staff Regular

Salary range

$78,600.00 - $102,200.00 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at hr@lmu.eduor by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.

When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.