ZipRecruiter

Log In

1

Student Service Manager Jobs in Ohio (NOW HIRING)

Cscc

Student Services Specialist

Columbus, OH · On-site

$19.92/hr

Provides computer navigation support to students utilizing self-service student portal and other ... Manages multiple assignments of varying complexity while meeting federal as well as internal ...

Sole Hire LLC

Student Services Advisor

Maumee, OH · On-site

Sole Hire, LLC is seeking a dedicated and student-focused Student Services Advisor to support a ... Ability to manage multiple student caseloads and prioritize effectively * Empathy-driven, student ...

University of Toledo

$15 - $18.75/hr

Management, Full-Time, None, Academic, Legal Title: Assistant Dean, Student Services College of Law Department Org: Dean-Law School - 102070 Employee Classification: U1 - Unclassified PSA FT ...

New

next page

Showing results 1-20

All JobsStudent Service JobsStudent Service Manager JobsStudent Service Manager Jobs in Ohio

Student Service Manager information

See Ohio salary details

$31.4K

$66.5K

$112.7K

How much do student service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for student service manager in Ohio is $66,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a student service manager?

Student Service Managers are professionals who oversee and coordinate services that support students' academic and personal success within educational institutions. They typically manage programs related to student advising, counseling, housing, extracurricular activities, and support services. Their role often involves collaborating with faculty, staff, and students to enhance the overall student experience and ensure student needs are met efficiently. Student Service Managers also help design strategies to improve student retention, engagement, and satisfaction across campus.

What are some common challenges student service managers face when supporting a diverse student population?

Student Service Managers often encounter challenges such as addressing the varied needs of students from different backgrounds, managing high caseloads, and ensuring timely support. Balancing administrative duties with direct student interaction can be demanding, especially during peak enrollment or exam periods. Effective communication and adaptability are key in collaborating with faculty, counselors, and external organizations to provide comprehensive resources for all students.

What are the key skills and qualifications needed to thrive as a student service manager, and why are they important?

To thrive as a Student Service Manager, you need expertise in student affairs, program management, and a relevant degree in education, counseling, or a related field. Familiarity with student information systems, data analysis tools, and knowledge of compliance regulations is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help foster supportive student environments and effective communication. These skills ensure that student needs are met efficiently, enhancing retention, satisfaction, and overall campus experience.

What is the difference between Student Service Manager vs Academic Advisor?

AspectStudent Service ManagerAcademic Advisor
Required CredentialsBachelor’s degree often in education, counseling, or related field; experience in student servicesBachelor’s degree in education, counseling, or related field; sometimes a certification in academic advising
Work EnvironmentEducational institutions, student support offices, collegesColleges, universities, academic departments
Employer & Industry UsageUsed by colleges and universities to oversee student support servicesCommonly employed in higher education to guide students academically
Search & Comparison IntentPeople comparing roles in student support and managementStudents or staff seeking academic guidance or advising roles

The main difference is that a Student Service Manager oversees broader student support services and manages staff, while an Academic Advisor focuses on guiding students academically and helping them select courses. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

What are the most commonly searched types of Student Service jobs in Ohio?

The most popular types of Student Service jobs in Ohio are:

What are popular job titles related to Student Service Manager jobs in Ohio?

For Student Service Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Student Service Manager jobs in Ohio look for?

The top searched job categories for Student Service Manager jobs in Ohio are:

What cities in Ohio are hiring for Student Service Manager jobs?

Cities in Ohio with the most Student Service Manager job openings:

Student Service Manager jobs near you
Infographic showing various Student Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,521 per year, or $32 per hour.

Student Information Specialist

Capital University

Columbus, OH

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Capital University rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

190th of 627 rated colleges and universities

Job description

Under the supervision of the University Registrar, this position is responsible for the execution of student service at the front counter and data management in the Student Information System. This includes advising students, faculty and stakeholders on registrar, academic, federal policy and procedures, evaluating extenuating circumstances, answering questions from walk-in traffic, answering the main phone line and directing calls to the appropriate destination, and maintaining the Registrar's general email account. Processes name and address changes, as well as major/minor/advisor changes, and enrollment verifications. Provides official and unofficial transcripts to current students and alumni, as well as faculty and administration. Contacts students by phone for additional information regarding their requests. Serves as a liaison between the Registrar's Office and other university administrators, staff and faculty for the transcript production process.

Responsibilities:

  • Manages and executes the academic transcript process for students, faculty, alumni and staff.
  • Manages front-line communication services to students, parents, faculty, staff and the community.
  • Assists with the management of student academic record services such as questions about policy, FERPA, etc.
  • Provides Enrollment services for all traditional students such as add/drop, myCAP assistance, and registration issues.
  • Coordinates office supply purchasing and maintains inventory records.
  • Assists with degree audit adjustments as needed.
  • Assists with transfer equivalency review process and TES/Transferology as needed.
  • Assists with the student registration process for new and continuing students.
  • Collaborates with other university offices to resolve student registration and record problems.
  • Assists with cross-training other members of the Registrar Office when needed.
  • This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties.

Qualifications:

  • Bachelor's Degree or equivalent experience preferred.
  • One year of experience in admissions, registration, student services, or a related field is advantageous.
  • One or more years prior experience in an office setting serving the public with professional and courteous qualities.
  • Knowledge of College Source TES and Transferology products is helpful.
  • Knowledge of Higher Education Registrar software such as Ellucian Colleague is helpful.
  • Excellent facility in using Microsoft Office Suite, including Word and Excel, and ability to use related office equipment.
  • Ability to handle sensitive information and maintain confidentiality; Working knowledge of FERPA.
  • Ability to communicate and effectively interact with people across cultures and worldviews, both individually and as part of a team, and to respond effectively to sensitive inquiries or complaints.
  • Success managing multiple priorities under tight deadlines, establishing goals and priorities, and demonstrating personal initiative working without close supervision.
  • Professional written and oral communication skills. Ability to effectively present information to a wide range of constituents.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

Capital University is currently unable to sponsor employment Visas or consider candidates who will require Visa sponsorship.

For more information on Capital University, visit our website at www.capital.edu.

Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life insurance and free parking.

Capital University is an equal opportunity employer. Capital University does not discriminate on the basis of race, color, national or ethnic origin, sexual orientation, religion, sex, gender, age, disability, veteran status, or other characteristics protected by the law.

What Capital University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply