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Student Service Manager Jobs in Ohio (NOW HIRING)

Carvana

Service Manager, Dealership

Avon Lake, OH

About the team and position The Service Manager, Dealership Operations is responsible for the ... A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets ...

Carvana

Service Manager, Dealership

Avon Lake, OH

About the team and position The Service Manager, Dealership Operations is responsible for the ... A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

About the team and position The Service Manager, Dealership Operations is responsible for the ... A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

About the team and position The Service Manager, Dealership Operations is responsible for the ... A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets ...

Carvana

Service Manager, Dealership

Cleveland, OH · On-site

About the team and position The Service Manager, Dealership Operations is responsible for the ... A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets ...

Carvana

Service Manager, Dealership

Cleveland, OH

About the team and position The Service Manager, Dealership Operations is responsible for the ... A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets ...

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Student Service Manager information

See Ohio salary details

$31.4K

$66.5K

$112.7K

How much do student service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for student service manager in Ohio is $66,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a student service manager?

Student Service Managers are professionals who oversee and coordinate services that support students' academic and personal success within educational institutions. They typically manage programs related to student advising, counseling, housing, extracurricular activities, and support services. Their role often involves collaborating with faculty, staff, and students to enhance the overall student experience and ensure student needs are met efficiently. Student Service Managers also help design strategies to improve student retention, engagement, and satisfaction across campus.

What are the key skills and qualifications needed to thrive as a student service manager, and why are they important?

To thrive as a Student Service Manager, you need expertise in student affairs, program management, and a relevant degree in education, counseling, or a related field. Familiarity with student information systems, data analysis tools, and knowledge of compliance regulations is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help foster supportive student environments and effective communication. These skills ensure that student needs are met efficiently, enhancing retention, satisfaction, and overall campus experience.

What is the difference between Student Service Manager vs Academic Advisor?

AspectStudent Service ManagerAcademic Advisor
Required CredentialsBachelor’s degree often in education, counseling, or related field; experience in student servicesBachelor’s degree in education, counseling, or related field; sometimes a certification in academic advising
Work EnvironmentEducational institutions, student support offices, collegesColleges, universities, academic departments
Employer & Industry UsageUsed by colleges and universities to oversee student support servicesCommonly employed in higher education to guide students academically
Search & Comparison IntentPeople comparing roles in student support and managementStudents or staff seeking academic guidance or advising roles

The main difference is that a Student Service Manager oversees broader student support services and manages staff, while an Academic Advisor focuses on guiding students academically and helping them select courses. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

What are some common challenges student service managers face when supporting a diverse student population?

Student Service Managers often encounter challenges such as addressing the varied needs of students from different backgrounds, managing high caseloads, and ensuring timely support. Balancing administrative duties with direct student interaction can be demanding, especially during peak enrollment or exam periods. Effective communication and adaptability are key in collaborating with faculty, counselors, and external organizations to provide comprehensive resources for all students.
What are the most commonly searched types of Student Service jobs in Ohio? The most popular types of Student Service jobs in Ohio are:
What are popular job titles related to Student Service Manager jobs in Ohio? For Student Service Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Student Service Manager jobs in Ohio look for? The top searched job categories for Student Service Manager jobs in Ohio are:
What cities in Ohio are hiring for Student Service Manager jobs? Cities in Ohio with the most Student Service Manager job openings:
Student Service Manager jobs near you
Infographic showing various Student Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,521 per year, or $32 per hour.

Student Services Specialist

Cleveland State University

Cleveland, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Cleveland State University rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

229th of 617 rated colleges and universities

Job description

Posting Details
Posting Details
Business Title
Student Services Specialist
Posting Category
Administrative and Professional
Salary Grade
05
Salary Plan
Professional Staff - SEIU
Hiring Range /Pay Rate
Department
Campus411
Department Description
Position Location
Main Campus
FTE
1.00
Job Summary
Provides the highest quality, comprehensive cross-functional student services for identified admissions, financial aid, Registrar, Bursar, and academic records functions. Advises, investigates, problem-solves, and resolves questions and issues from current, previous, and future students, parents, the visiting public, and the Cleveland State University (CSU) community. Works closely with colleagues across campus to provide efficient and effective referral services for students who need assistance from academic service areas. Participates in the development and implementation of new strategies to enhance the operation of All-in-One/Campus411 and increase the efficiency of service functions within the Center. Interacts with all internal and external customers modeling professional courtesy, respect, and quality service behaviors. Performs other functionally related duties as assigned.
Minimum Qualifications
  • Bachelor's degree. Previous experience working with integrated software systems (as an end user).
  • Four (4) years progressively responsible experience in at least one of the following functions: admissions, academic records, registration, financial aid, Bursar, or related service function in a higher education setting, or in an equivalent service environment.
  • Previous experience working with Microsoft Office suite, the internet, and integrated software systems.
  • Ability to work a flexible schedule including occasional evenings and weekends and travel off-campus as needed.

Preferred Qualifications
  • Master's degree preferably in higher education administration or student personnel services and administration.
  • Experience working with two or more of the administrative service functions covered by admissions, enrollment, or previous experience providing similar services in complex organizations covering multiple functional units.
  • Working knowledge of CRM and application administration system e.g., PeopleSoft, OnBase, PowerFaids and Slate.

Knowledge, Skills, and Abilities (KSAs)
  • Knowledge of higher education organizational structures and protocols.
  • Knowledge of, and ability to execute superior student service methodologies.
  • Effective written and verbal communication skills, organizational skills, and decision-making abilities.
  • Ability to engage, communicate, and resolve issues with students of diverse backgrounds and needs.
  • Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
  • Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint; and higher education software applications such as PeopleSoft, OnBase, PowerFaids, Slate, and Parchment.

Requisition Number
PT0703919S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting
Special Instructions to Applicants
Applicant Instructions
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week
40
Work Schedule
Monday-Friday, typically 8:00-5:00 pm.
Advertising Copy
Full Time/Part Time
Full Time
Posted Date
08/04/2026
Close Date/Application Deadline
08/04/2026
Open Until Filled
Yes
Review Begins
Tentative Start Date

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