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Student Service Manager Jobs in Ohio (NOW HIRING)

Miamioh

$50K/yr

Experience utilizing student information systems (e.g., Banner) and customer relationship management (CRM) software. Required Knowledge, Skills, and Abilities * Service Excellence: Ability to assist ...

Miamioh

Sr Student Services Technician

Oxford, OH

Job Title Sr Student Services Technician Department Enrollment Operations Worker Type Regular Pay ... management of on- and off- campus event registration websites, forms, reporting, check-ins, and ...

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All JobsStudent Service JobsStudent Service Manager JobsStudent Service Manager Jobs in Ohio

Student Service Manager information

See Ohio salary details

$31.4K

$66.5K

$112.7K

How much do student service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for student service manager in Ohio is $66,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a student service manager?

Student Service Managers are professionals who oversee and coordinate services that support students' academic and personal success within educational institutions. They typically manage programs related to student advising, counseling, housing, extracurricular activities, and support services. Their role often involves collaborating with faculty, staff, and students to enhance the overall student experience and ensure student needs are met efficiently. Student Service Managers also help design strategies to improve student retention, engagement, and satisfaction across campus.

What are the key skills and qualifications needed to thrive as a student service manager, and why are they important?

To thrive as a Student Service Manager, you need expertise in student affairs, program management, and a relevant degree in education, counseling, or a related field. Familiarity with student information systems, data analysis tools, and knowledge of compliance regulations is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help foster supportive student environments and effective communication. These skills ensure that student needs are met efficiently, enhancing retention, satisfaction, and overall campus experience.

What is the difference between Student Service Manager vs Academic Advisor?

AspectStudent Service ManagerAcademic Advisor
Required CredentialsBachelor’s degree often in education, counseling, or related field; experience in student servicesBachelor’s degree in education, counseling, or related field; sometimes a certification in academic advising
Work EnvironmentEducational institutions, student support offices, collegesColleges, universities, academic departments
Employer & Industry UsageUsed by colleges and universities to oversee student support servicesCommonly employed in higher education to guide students academically
Search & Comparison IntentPeople comparing roles in student support and managementStudents or staff seeking academic guidance or advising roles

The main difference is that a Student Service Manager oversees broader student support services and manages staff, while an Academic Advisor focuses on guiding students academically and helping them select courses. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

What are some common challenges student service managers face when supporting a diverse student population?

Student Service Managers often encounter challenges such as addressing the varied needs of students from different backgrounds, managing high caseloads, and ensuring timely support. Balancing administrative duties with direct student interaction can be demanding, especially during peak enrollment or exam periods. Effective communication and adaptability are key in collaborating with faculty, counselors, and external organizations to provide comprehensive resources for all students.
What are the most commonly searched types of Student Service jobs in Ohio? The most popular types of Student Service jobs in Ohio are:
What are popular job titles related to Student Service Manager jobs in Ohio? For Student Service Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Student Service Manager jobs in Ohio look for? The top searched job categories for Student Service Manager jobs in Ohio are:
What cities in Ohio are hiring for Student Service Manager jobs? Cities in Ohio with the most Student Service Manager job openings:
Student Service Manager jobs near you
Infographic showing various Student Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,521 per year, or $32 per hour.

Student Employee - Gateway Student Services Assistant

Central Ohio Technical College

Newark, OH • On-site

$13.30/hr

Part-time

Posted 4 days ago

Job description

Advertising Requisition Form
Advertising Requisition Form
Posting Number:
PA700604P
Classification Title:
Student Wages
Classification Code:
0701
Working Title:
Student Employee - Gateway Student Services Assistant
Position Type:
Student
Contract Length (Full-Time Faculty Only):
Not Applicable
Hiring Range:
$13.30
Full-Time/Part-Time:
Part-Time
Position Status:
Temp
Department:
Enrollment
Posting Date:
Minimum Qualifications/Requirements:
Student employee must:
  • Demonstrate:
    • commitment to providing professional, courteous, and student-centered customer service.
    • strong attention to detail, including the ability to maintain accurate records and connect students with appropriate campus resources.
    • proficiency with Microsoft Office applications (Word, Excel, Outlook, and Teams) and the ability to learn and effectively use institutional software systems.
  • Possess ability to:
    • maintain confidentiality and appropriately handle sensitive information in compliance with FERPA and institutional policies.
    • work both independently and collaboratively while exercising sound judgment and initiative.
    • maintain a reliable work schedule, including occasional evenings or special events, as needed.
  • Possess:
    • outstanding interpersonal, verbal, and written communication skills with the ability to effectively interact with diverse populations.
    • Strong organizational, problem-solving, and time management skills with the ability to prioritize multiple responsibilities, maintain accuracy, and work effectively in a fast-paced environment.

Preferred Qualifications:
  • Customer service, reception, call center, or office experience.
  • Experience using student information systems, customer relationship management (CRM) software, or document management systems.
  • Familiarity with college policies, procedures, and student support services.

Summary of Duties:
Student employment provides students with the opportunity to gain valuable work experience while supporting campus programs and services
In this position, the student will
  • Serve as a primary point of contact for students, providing timely, accurate, and student-centered support through in-person, telephone, live chat, email, and outreach communications.
  • Create a welcoming and inclusive environment by assisting students in the Gateway lobby, responding to inquiries, providing information, and connecting students with appropriate campus resources and services.
  • Utilize institutional systems, knowledge resources, and communication tools to research and resolve student questions, document interactions, and maintain accurate records while ensuring compliance with FERPA and confidentiality requirements.
  • Support daily operations by utilizing student information systems, customer relationship management tools, document management systems, and Microsoft applications to deliver efficient, responsive, and high-quality service that promotes student success and engagement.
  • Ensure compliance with FERPA and maintain the confidentiality of student information

Location:
Newark
Work Hours:
Varies based upon departmental needs and student's availability
Closing Date:
Open Until Filled
No
Special Instructions to Applicants:
As part of the selection process, all applicants are required to complete a writing sample during the interview. The writing sample is used to evaluate your written communication skills, which are an essential requirement of this position. Applicants must demonstrate proficiency in written communication to be considered for employment.

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