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Student Service Manager Jobs in Washington (NOW HIRING)

IEC CHESAPEAKE INC

Student Services

Laurel, MD · On-site

Student Services Department: SUMMARY: This position provides administrative support for assigned ... management of time and resources as evidenced by ability to set and meet clear deadlines; and ...

Wegmans

Customer Service Manager

Gambrills, MD · On-site

$19.75 - $20.50/hr

As a member of the Service Desk team, you will be on the front line of ensuring customer ... Training Wegmans offers paid summer internships and externships for college students to jumpstart ...

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Student Service Manager information

See Washington salary details

$37.4K

$79.2K

$134.2K

How much do student service manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for student service manager in Washington is $79,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $91,200.00 per year, depending on experience, location, and employer.

What are Student Service Managers?

Student Service Managers are professionals who oversee and coordinate services that support students' academic and personal success within educational institutions. They typically manage programs related to student advising, counseling, housing, extracurricular activities, and support services. Their role often involves collaborating with faculty, staff, and students to enhance the overall student experience and ensure student needs are met efficiently. Student Service Managers also help design strategies to improve student retention, engagement, and satisfaction across campus.

What are the key skills and qualifications needed to thrive as a Student Service Manager, and why are they important?

To thrive as a Student Service Manager, you need expertise in student affairs, program management, and a relevant degree in education, counseling, or a related field. Familiarity with student information systems, data analysis tools, and knowledge of compliance regulations is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help foster supportive student environments and effective communication. These skills ensure that student needs are met efficiently, enhancing retention, satisfaction, and overall campus experience.

What is the difference between Student Service Manager vs Academic Advisor?

AspectStudent Service ManagerAcademic Advisor
Required CredentialsBachelor’s degree often in education, counseling, or related field; experience in student servicesBachelor’s degree in education, counseling, or related field; sometimes a certification in academic advising
Work EnvironmentEducational institutions, student support offices, collegesColleges, universities, academic departments
Employer & Industry UsageUsed by colleges and universities to oversee student support servicesCommonly employed in higher education to guide students academically
Search & Comparison IntentPeople comparing roles in student support and managementStudents or staff seeking academic guidance or advising roles

The main difference is that a Student Service Manager oversees broader student support services and manages staff, while an Academic Advisor focuses on guiding students academically and helping them select courses. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

What are some common challenges Student Service Managers face when supporting a diverse student population?

Student Service Managers often encounter challenges such as addressing the varied needs of students from different backgrounds, managing high caseloads, and ensuring timely support. Balancing administrative duties with direct student interaction can be demanding, especially during peak enrollment or exam periods. Effective communication and adaptability are key in collaborating with faculty, counselors, and external organizations to provide comprehensive resources for all students.
What are the most commonly searched types of Student Service jobs in Washington? The most popular types of Student Service jobs in Washington are:
What are popular job titles related to Student Service Manager jobs in Washington? For Student Service Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Student Service Manager jobs in Washington look for? The top searched job categories for Student Service Manager jobs in Washington are:
What cities in Washington are hiring for Student Service Manager jobs? Cities in Washington with the most Student Service Manager job openings:
Student Service Manager jobs near you
Student Services

Student Services

IEC CHESAPEAKE INC

Laurel, MD • On-site

Part-time

Posted 17 days ago

Job description

Job Title: Student Services Department:

SUMMARY: This position provides administrative support for assigned programs, serving as a point of contact to students, prospective students, and faculty on matters related to courses and enrollment, program requirements, policies and procedures, DOL registration, and other administrative matters.

ESSENTIAL RESPONSIBILITIES:

• Assists with receiving and screening visitors, telephone calls and relaying messages.

• Communicates with students regarding program and enrollment procedures. Schedules appointments and prepares student files for enrollment.

• Assist in processing applications including administering entry exams and setting up for interview. Responsible for follow through for completion of process and updating electronic and paper file with status and paperwork.

• Assist with A/R, A/P

• Assists with state registration paperwork for all students including employer documents.

• Maintain files, paper and electronic, to include but not limited to: student files, registration and enrollment paperwork, attendance rosters, instructor files, policies and procedures, book forms and other items pertaining to program.

• Prepares correspondence and mailings to applicants and prospects, maintains applicant records, and organizes information.

• Maintains daily appointment calendar for assigned staff; communicates information regarding cancellations or changes.

• Assists with coordination of events, meetings and conferences; program registrations and communications; coordinate room reservations, set-up, equipment, and provide logistical support. Makes appointments and travel arrangements as needed.

• All other duties as assigned.

QUALIFICATIONS:

The successful Candidate will be comfortable working as part of a team guided by the mission, vision, and strategic goals of IEC Chesapeake, and meet the following qualifications:

This position requires a high school diploma or equivalent, with two years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Valid motor vehicle license required.

Must possess a high level of strong organizational skills, attention to details orientation, efficient management of time and resources as evidenced by ability to set and meet clear deadlines; and excellent written, oral and presentation skills.

Must be proficient in the use of Windows OS, Microsoft Office-to include WORD, EXCEL, PowerPoint, Publisher, Outlook and navigation of Internet.

PHYSICAL REQUIREMENTS:

Maintaining body equilibrium and agility to prevent falling when walking, standing, crouching, ascending or descending stairs.

Bending the body at the waist, the legs at the knees, and extending arms and hands in any direction in a repetitive manner.

Standing, walking, sitting, speaking, and viewing computer screens for long periods of time.

Using upper extremities to apply or exert a force up to 20 lbs.

Typing, punching or applying pressure to an object with fingers and palm for extended periods of time.

WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS

Primary work environment is indoor temperature-controlled.

Local vehicle travel required as necessary up to approximately 5%.