Student Support Advisor Jobs in Washington (NOW HIRING)

Number of Vacancies: 1
Area of Consideration: Open To The Public
Employment Status: Part-Time, Temporary (less than 30 hours)
Pay Plan, Series & Grade: DS0058/15
Salary Range: $32,461
Closing Date: Open Until Filled
Location: 3100 Martin Luther King Jr SE Washington, DC 20032
Brief Description of Duties
Student Navigators will support the Public Health Information Technology for the District of Columbia (PHIT4DC) project in handling day to day outreach, recruitment, and administrative responsibilities. The overarching goal of the PHIT4DC project is to train and increase the number of public health informatics professionals in Wards 7 and 8 who can improve the delivery of professional community healthcare services to disadvantaged racial/ethnic minority populations in Wards 7 and 8 by employing modern standards and data science/computing technology knowledge, skills, and abilities effectively.
The University of the District of Columbia is seeking temporary and part-time Student Navigators to support the "Public Health Information Technology for DC" (PHIT4DC) Cooperative Agreement Grant project. This position shall end NLT 09/20/2025. This position provides outreach, recruitment, advising, and administrative activities to support prospective, current, and program graduates on a variety of educational, career guidance and planning activities, and community support services referrals.
Essential Duties and Responsibilities

• Prepares and transmits university and program information to various requestors and maintains logs of communications verbally (i.e. conducting presentation and various conversations) and in-writing via email, social media, etc.
• Executes outreach, recruitment, and advertising activities as directed by the grant project Director and conducts all associated data/outcomes tracking activities.
• Assists with the development and dissemination of grant program marketing materials for social media, print, web-based, and electronic media placement.
• Represents the university and grant project at associated events and activities.
• Supports all administrative processes for the PHIT4DC project. This includes: answering phones, emails, following up with prospective, current, and program alumni students, scheduling appointments, coordinating and preparing for meetings, making travel arrangements, composing correspondence, and creating and managing data files and office records.
• Responsible for receiving, screening, and routing all incoming inquiries and communications such as: telephone calls, emails, mail, and social media and associated communication to the Project Director.
• Assists in addressing routine issues and provides solutions (troubleshooting) to various student issues and/or concerns.
• Perform all other duties as assigned.

Minimum Job Requirements

• Possess a High School Diploma
• Possess at least one (1) year of related work experience in office and/or project administration.
• Proficiency utilizing online software/platforms to create, manage, track, and report on student career-specific information.
• Proficiency with computer software applications including Microsoft Office Suite Word, Excel, Outlook, PowerPoint, Publisher, etc.
• Proficiency with office technology products such as: computers, copiers, printers, scanners, faxes, telephones, projectors, etc.
• Able to travel between multiple campuses and off-site locations.

Information to Applicant
Condition of Employment: This is a sponsored program appointment. The duration of this appointment is subject to grant fund availability.
Collective Bargaining Unit (Non-Union): This position is not in the collective bargaining unit.
Employment Benefits: Selectee will be eligible for annual (vacation) and sick leave only on a pro-rated basis.
Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.
Veterans Preference: Applicants claiming veteran's preference must submit official proof at the time of application.
Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B).
Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.
Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.
Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.
Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources only.
Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.
The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University's EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/ .