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Remote Student Support Jobs in Washington (NOW HIRING)

Richmond, VA; or is open to remote employment within the continental United States (with a ... Analyze student support workflows to identify opportunities for operational improvement and ...

Richmond, VA; or is open to remote employment within the continental United States (with a ... Analyze student support workflows to identify opportunities for operational improvement and ...

Richmond, VA; or is open to remote employment within the continental United States (with a ... Analyze student support workflows to identify opportunities for operational improvement and ...

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Remote Student Support information

What is remote student support?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What skills and qualifications are needed for remote student support?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What are the main challenges remote student support professionals face and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in Washington?

The most popular types of Student Support jobs in Washington are:

What job categories do people searching Remote Student Support jobs in Washington look for?

The top searched job categories for Remote Student Support jobs in Washington are:

What cities in Washington are hiring for Remote Student Support jobs?

Cities in Washington with the most Remote Student Support job openings:

Infographic showing various Remote Student Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Student Research Assistant II _Off-Campus FWS

GW Student Employment Center for Career Services

Washington, DC • On-site, Remote

$19/hr

Full-time

Posted 7 days ago


Job description

Position Details
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title
Student Research Assistant II _Off-Campus FWS
Level of Support
Student Support II
Position Type
Off-Campus FWS
Number of Openings
1
Work Hours
During Standard Business Hours (M-F 8am-5pm)
Wage Per Hour
19
Division/School
Division/School
Department Name
Fair Chance
Department Bio
Position Specific Summary
As the Data Associate (Student Research Assistant - Student Support II) at Fair Chance, you will support our efforts to evaluate the effectiveness and impact of our programs through data collection, data analysis, and writing reports. In completing these activities, you will learn several technology platforms including Salesforce, Smartsheet, FormAssembly, and QuestionPro, as well as deepening your skills in Microsoft Excel.
You will support data collection and analysis by:
• Supporting the completion of our annual alumni survey, including updating the survey tool, distributing the survey, and analyzing the results
• Analyzing results from pre/post assessment of partner organizations and other data sources as they occur
• Creating charts, graphs, and other graphics for use in partner reports, presentations, newsletters, and social media posts
• Revising additional data collection tools, such as applications and surveys
The Data Associate may perform other tasks to support Fair Chance program evaluation team, including:
• Entering historical data on Fair Chance's 100+ alumni organizations into Salesforce
• Verifying accuracy of data for organizations and updating as required
• Supporting the development of data analysis tools and reports, such as longitudinal data tracking for partner organizations
• Researching topics as requested by Fair Chance staff related nonprofit management, youth development practices, and poverty reduction strategies
Standard Position Description
The student will perform administrative and research tasks with some discretion under direction of faculty member or research coordinator. Tasks may include: assisting with experiments, coding, data entry, data cleaning, and data analysis, preparing research and drafts for articles, reports, and/or presentations. Students may also complete literature reviews, draft summaries, and create graphs and figures. Special projects or other duties may be assigned related to specific departmental/faculty needs.
Professional Outcomes
Critical Thinking, Communication, Teamwork, Professionalism, Inclusion, Technology and Data, Career Development
Required Qualifications
Some applicable educational, technical, or professional experience required, some training will be provided.
Preferred Qualifications
• Strong written & oral communication skills
• Meticulous accuracy in data & info recording
• Proficient in MS Office (Word, Excel, PPT) or Google Suite
• Preferred: Database experience
• Skilled in statistical concepts (mean, median, mode); advanced stats welcomed
Posting Detail Information
Job Open Date
08/14/2026
Job Close Date
09/12/2026
Campus Location
Off-Campus FWS Partner - Fully Virtual
Work Type Designation
Remote/Virtual
Hiring Manager Name
Cynthia Freeman
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.
Background Check
The student employee will:
Off-Campus FWS position or a position with an external community partner - May or may not require a background check or work clearances external to GW.