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Remote Student Support Jobs (NOW HIRING)

Stride, Inc.

Student Support Advisor

Baton Rouge, LA · On-site +1

$18.75 - $23.25/hr

This position is remote and strongly prefers candidates that reside in Louisiana. * Must be able to ... Arranges support conferences as needed to address performance concerns; * Assists students in ...

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... Course consultants are expected to provide expert guidance and personalized support to parents ...

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... Course consultants are expected to provide expert guidance and personalized support to parents ...

VocoVision

Virtual SLP in NC

Raleigh, NC · Remote

This contract role supports students by delivering speech therapy through an advanced virtual platform designed to facilitate effective remote clinical sessions. Key Responsibilities: * Conduct ...

Imagine Learning

Academy Support Advisor

$16.84 - $20/hr

... students and ourselves. As a remote-friendly company, Imagine Learning offers flexible work ... The academy support advisor proactively develops and maintains strong relationships with our ...

The Pennsylvania State University

$19.25 - $23.75/hr

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with ... Approval of remote and hybrid work is not guaranteed regardless of work location. For additional ...

The Pennsylvania State University

$15 - $19/hr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Partner with faculty and staff to support their efforts in engaging graduate students meaningfully ...

Joyce University

Student Success Advisor

$54K - $60K/yr

Job Type Full-time Description Draper, UT (Hybrid) or Remote Considered for Highly Qualified ... Success in this role isn't measured only by the number of students you support. It's measured by ...

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How much do remote student support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote student support in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Student Support position, and why are they important?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What is a Remote Student Support job?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What are some of the main challenges Remote Student Support professionals encounter and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

More about Remote Student Support jobs
What cities are hiring for Remote Student Support jobs? Cities with the most Remote Student Support job openings:
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What states have the most Remote Student Support jobs? States with the most job openings for Remote Student Support jobs include:
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Remote Student Support jobs near you
Student Support Advisor

Student Support Advisor

Stride, Inc.

Baton Rouge, LA • On-site, Remote

$18.75 - $23.25/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Residency Requirements
  • This position is remote and strongly prefers candidates that reside in Louisiana.
    • Must be able to attend in person PDs, testing, and other school events.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.
Passionate Educators are needed at the Stride K12 partner school, Louisiana Virtual Charter Academy (LAVCA). We want you to be a part of our talented team!
The mission of Louisiana Virtual Charter Academy (LAVCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
The Advisor is the primary point of contact for assigned students/families for non-instructional matters. The role helps foster a high touch approach to educational support and exhibits a commitment and desire to provide the best experience possible for students and families. The role empowers families to increase their involvement and assist in their student's education, facilitates engagement in school activities and provides clear and consistent communication regarding school expectations and activities.
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
  • Oversees a caseload of students assigned to as the primary point of contact with the school
  • Monitors student participation and works to contact students who do not attend; (Using the GO Outreach Box to identify SS struggles);
  • Using Guided Outreach, or GO Box, ensures a Strong Start at the school and identifies students showing signs of academic decline as determined by course grades, log-ins, course activity and missing assignments, and initiates appropriate student support interventions;
  • Arranges support conferences as needed to address performance concerns;
  • Assists students in creating plans to Student Support plans;
  • Oversees the onboarding process for assigned students;
  • Moderates homeroom activities and facilitates Social Emotional Learning programs;
  • Provides a reactive response to students who reach out for support;
  • Provides proactive outreach to students identified at risk using GO Outreach Box;
  • Provides ongoing re-registration support;
  • Serves as a liaison between the student, Learning Coach and teachers to ensure that all school personnel understand how to contact and communicate with the student in a manner that builds ties between the student and the school;
  • Provides outreach, training, and support to families who respond to Students First Check In surveys as it relates to family engagement to enhance the sense of community and belonging;
  • Provides individualized attention and support to students and Learning Coaches identified for training gaps or requested networking within the school community;
  • Serves as a point of contact for all non-instructional issues after placement, ensuring students have all necessary equipment and know both how and when to access their courses;
  • Initiates meaningful contact by phone with students and their Learning Coach;
  • Participates in the live online orientation sessions;
  • Oversees weekly office hours/help sessions to support new families through the Strong Start process;
  • Serves as a liaison between students and/or Learning Coaches and teachers and/or administration;
  • Identifies school programs, resources, assistance to help each family make the most of what the schools have to offer;
  • Increases professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development and seeking other professional learning opportunities.

Minimum REQUIRED QUALIFICATIONS:
  • Two (2) years of college AND
  • Two (2) years of experience in education OR
  • Equivalent combination of education and related experience
  • Ability to pass required background check.

OTHER REQUIRED QUALIFICATIONS:
  • Strong written and verbal communication skills.
  • Excellent problem-solving skills.
  • Organizational skills, multi-tasking abilities.
  • Adaptable and comfortable in a fast-paced work environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency.
  • Familiarity with the online learning experience.
  • An ability to learn new technology tools quickly (ex. database and web-based tools).
  • Ability to travel 25% of the time.

DESIRED QUALIFICATIONS:
  • Four (4) years of college education.
  • Experience working with the proposed age group.
  • Experience supporting adults and children in learning and the use of technology.

Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
  • We anticipate the salary range to be $37,346.00 - $56,019.00. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This is a home-based position that may require one or more days a week in the office as determined by the supervisor

Job Type
Board Employee_CW
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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