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Remote Student Support Jobs in California (NOW HIRING)

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... Course consultants are expected to provide expert guidance and personalized support to parents ...

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... Course consultants are expected to provide expert guidance and personalized support to parents ...

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... Course consultants are expected to provide expert guidance and personalized support to parents ...

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How much do remote student support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote student support in California is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Student Support position, and why are they important?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What is a Remote Student Support job?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What are some of the main challenges Remote Student Support professionals encounter and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in California? The most popular types of Student Support jobs in California are:
What are popular job titles related to Remote Student Support jobs in California? For Remote Student Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Student Support jobs in California look for? The top searched job categories for Remote Student Support jobs in California are:
What cities in California are hiring for Remote Student Support jobs? Cities in California with the most Remote Student Support job openings:
Remote Student Support jobs near you
Infographic showing various Remote Student Support job openings in California as of June 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $44,182 per year, or $21.2 per hour.

Student Advisor

Think Academy US

San Jose, CA • Remote

$25/hr

Other

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

Job Title: Student Advisor

Job type: Full-Time 30-40 hours/week; potential to convert to Full-Time (Exempt) based on performance!

Location: Remote

Intended Start Date: ASAP

Who We Are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

Your Role:

Think Academy U.S. is looking for Full-Time Student Advisor for our Elementary and Middle school courses. Course consultants are expected to provide expert guidance and personalized support to parents, ensuring that their students' needs are effectively and efficiently met throughout their time at Think Academy. This role calls for strong communication, quick problem-solving, and a deep understanding of how to address client needs promptly and thoughtfully.

As a Remote Student Advisor, your responsibilities include:

  • Participating in training sessions to fully understand the company's educational products and user needs.
  • Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes.
  • Engaging potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution's value.
  • Building strong relationships with parents by understanding their children's academic needs and recommending suitable programs.
  • Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates.
  • Monitoring sales performance and continuously refine approaches to achieve optimal results.
  • Collaborating with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery.

What We're Looking For:

  • Bachelor's degree required; a degree in Teaching, or Education is preferred.
  • Prior experience in the education industry, sales, or customer service above 1-2 years is preferred.
  • Fluent in both English and Mandarin, with strong communication skills and the ability to effectively engage with parents and students.
  • Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns.
  • Demonstrate a high level of responsiveness to tasks and deadlines; maintains a professional and solution-oriented mindset.
  • Flexible schedule with availability for 30-40 hours per week, including evenings and weekends as needed.
  • Excellent teamwork and collaboration skills; proactive and resourceful in problem-solving and addressing client needs.

Pay & Benefits:

  • Flexible Remote Work: Work from anywhere that suits you best!
  • Performance-Based Commission: Rewarding hard work with extra earnings.
  • Paid Training: We invest in your success from day one.
  • Professional Growth: Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience.
  • 401k & Insurance Benefits: 401k match & health, vision, dental insurance
  • Pay: $25/hr + Performance Bonus

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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