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Student Support Jobs (NOW HIRING)

PHILLIPS PROGRAMS

Student Support Assistant

Annandale, VA

$15.25 - $19.25/hr

Student Support Assistant - Special Education Position Type: Full-time Location: Annandale, Virginia What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools ...

PHILLIPS PROGRAMS

Student Support Assistant

Annandale, VA · On-site

$29K - $45K/yr

Student Support Assistant - Special Education Position Type: Full-time Location: Annandale, Virginia What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools ...

Trading Academy

Student Support Manager

Atlanta, GA · On-site

$45K - $48K/yr

You'll be the person who ensures every student feels supported, organized, and inspired to continue building their financial knowledge. This role blends client support, hospitality, and education ...

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How much do student support jobs pay per hour?

As of May 31, 2026, the average hourly pay for student support in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Support professional, and why are they important?

To thrive as a Student Support professional, you need a background in education or counseling, knowledge of student development, and often a relevant degree or certification. Familiarity with student information systems, learning management software, and case management tools is frequently required. Strong interpersonal skills, empathy, and problem-solving abilities are essential for building trust and effectively addressing student concerns. These competencies are crucial for fostering student success, supporting well-being, and ensuring a positive educational experience.

What are some common challenges faced by Student Support professionals, and how can they effectively address them?

Student Support professionals often encounter challenges such as balancing the diverse needs of students, managing high caseloads, and addressing sensitive issues like academic struggles or personal hardships. To effectively address these challenges, they prioritize strong communication skills, empathy, and collaboration with faculty, counselors, and families. Utilizing time management techniques and staying up-to-date with institutional resources also helps them provide timely and effective support, ensuring students feel heard and empowered.

What are student support roles?

Student support roles are positions within educational institutions focused on helping students succeed academically, socially, and emotionally. These roles can include counselors, academic advisors, learning support staff, and mental health professionals who provide guidance, resources, and assistance to students. The goal of student support staff is to address barriers to learning, promote well-being, and ensure that all students have access to the resources they need to thrive in their educational environment.

What is the difference between Student Support vs Academic Advisor?

AspectStudent SupportAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may require associate's degreeBachelor's degree often required; some roles prefer related certifications
Work EnvironmentSchools, colleges, universities, student centersEducational institutions, advising offices, student services
Employer & Industry UsageEducational institutions, non-profits, community programsColleges, universities, academic departments
Common Search & Comparison IntentUnderstanding roles assisting students with daily needsGuidance on academic planning and course selection

Student Support roles focus on assisting students with daily needs, well-being, and resource navigation, often requiring less formal education. Academic Advisors primarily guide students through academic planning, course selection, and degree progress, typically requiring a bachelor's degree. Both roles are vital in educational settings but serve different functions within student success.

More about Student Support jobs
What cities are hiring for Student Support jobs? Cities with the most Student Support job openings:
What are the most commonly searched types of Student Support jobs? The most popular types of Student Support jobs are:
What states have the most Student Support jobs? States with the most job openings for Student Support jobs include:
Student Support jobs near you
Infographic showing various Student Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Temporary. Highlights an 57% Physical, and 43% Remote job distribution, with an average salary of $44,769 per year, or $21.5 per hour.
Student Support Advisor

Student Support Advisor

Dorcas International Institute of Rhode Island

Providence, RI • On-site

$22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Job description

Student Support Advisor - Are you skilled in creating rapport with students through the use of interpersonal techniques such as: active listening, expressions of empathy, demonstrating positive regard and empowerment, providing clear and accurate information, using questioning, challenging, and reflecting techniques? If so, perhaps Dorcas International is the place for you.
With an ever passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, refugee resettlement, clothing and household needs, and more.
The Student Support Advisor provides a range of comprehensive non-academic support services to achieve student success and persistence for adult education students, with strategies to maximize their attendance and retention in the program, while meeting or exceeding all required department goals and outcomes. This role also serves as the primary non-academic point of contact for students enrolled and participating in adult education and workforce training classes; provides academic and administrative support, as well as assists with intakes, orientations, and educational testing as part of student enrollment process. The Student Support Advisor also works with the Management Team to identify and implement student recruitment and retention strategies; conduct student surveys; and assist with program development in relation to student attendance, success and retention.
Responsibilities:
  • Coordinate and make appropriate referrals internally and externally for needed resources and services.
  • Ensure proper follow ups, have face-to-face or virtual interactions with clients and other parties as needed.
  • Provide problem solving assistance; act as mediator/liaison internally and externally.
  • Track, maintain and report student attendance, testing outcomes, and progress through education programs.
  • Maintain systematic records of student interactions, services and referrals, and outcomes in agency and external databases as required by funders.
  • Remain well versed and up to date in area of student support expertise.

The candidate should have the following:
  • Minimum of a Bachelor's Degree or 4 years equivalent experience.
  • Subject matter expertise/experience in specific content areas.
  • Strong interpersonal and rapport building skills; Ability to handle high volume of clients with differing abilities and backgrounds.
  • Motivational interviewing skills.
  • Ability to exercise judgement, identify problems and develop solutions.
  • Ability to manage time and priorities effectively; Strong multi-tasking ability.
  • Highly self-motivated, flexible, and enthusiastic team player who can collaborate with colleagues.
  • Excellent organizational and documentation skills; exemplary attention to detail (records, files, schedules, other).
  • Ability to effectively communicate with and work with diverse populations/cultures; possess patience, diplomacy, and tolerance.
  • Ability and flexibility to work a split shift and occasionally on Saturdays.
  • Ability to work within specific deadlines and deliver accurate and high-quality work.
  • Bilingual Spanish/English language skills strongly preferred.

Why should you apply?
  • Range of professional opportunities in a growing organization
  • Generous employer-paid health & dental benefits
  • Generous paid vacation, sick days, and personal leave in addition to 13 paid holidays
  • 403b retirement plan with employer contribution and life insurance
  • Full-Time - 37.5 hours a week
  • Hourly rate of $22

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