ZipRecruiter

Log In

1

Student Support Jobs in Troy, MI (NOW HIRING)

Archdiocese of Detroit

Dean of Students

Rochester, MI · On-site

Student Support amp; Counseling Provide short-term, solution-focused counseling to students (individual and small group) Support students' social-emotional development and well-being Respond to ...

Archdiocese of Detroit

Dean of Students

Rochester, MI · On-site

Student Support & Counseling Provide short-term, solution-focused counseling to students (individual and small group) Support students' social-emotional development and well-being Respond to student ...

next page

Showing results 1-20

All JobsStudent Support JobsStudent Support Jobs in Troy, MI

Student Support information

See Troy, MI salary details

$9

$20

$27

How much do student support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for student support in Troy, MI is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.12 per hour, depending on experience, location, and employer.

What is a student support?

Student support roles are positions within educational institutions focused on helping students succeed academically, socially, and emotionally. These roles can include counselors, academic advisors, learning support staff, and mental health professionals who provide guidance, resources, and assistance to students. The goal of student support staff is to address barriers to learning, promote well-being, and ensure that all students have access to the resources they need to thrive in their educational environment.

What are the key skills and qualifications needed to thrive as a student support professional?

To thrive as a Student Support professional, you need a background in education or counseling, knowledge of student development, and often a relevant degree or certification. Familiarity with student information systems, learning management software, and case management tools is frequently required. Strong interpersonal skills, empathy, and problem-solving abilities are essential for building trust and effectively addressing student concerns. These competencies are crucial for fostering student success, supporting well-being, and ensuring a positive educational experience.

What are some common challenges faced by student support professionals, and how can they effectively address them?

Student Support professionals often encounter challenges such as balancing the diverse needs of students, managing high caseloads, and addressing sensitive issues like academic struggles or personal hardships. To effectively address these challenges, they prioritize strong communication skills, empathy, and collaboration with faculty, counselors, and families. Utilizing time management techniques and staying up-to-date with institutional resources also helps them provide timely and effective support, ensuring students feel heard and empowered.

What is the difference between Student Support vs Academic Advisor?

AspectStudent SupportAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may require associate's degreeBachelor's degree often required; some roles prefer related certifications
Work EnvironmentSchools, colleges, universities, student centersEducational institutions, advising offices, student services
Employer & Industry UsageEducational institutions, non-profits, community programsColleges, universities, academic departments
Common Search & Comparison IntentUnderstanding roles assisting students with daily needsGuidance on academic planning and course selection

Student Support roles focus on assisting students with daily needs, well-being, and resource navigation, often requiring less formal education. Academic Advisors primarily guide students through academic planning, course selection, and degree progress, typically requiring a bachelor's degree. Both roles are vital in educational settings but serve different functions within student success.

What are popular job titles related to Student Support jobs in Troy, MI?

For Student Support jobs in Troy, MI, the most frequently searched job titles are:

What job categories do people searching Student Support jobs in Troy, MI look for?

The top searched job categories for Student Support jobs in Troy, MI are:

What cities near Troy, MI are hiring for Student Support jobs?

Cities near Troy, MI with the most Student Support job openings:

Student Support jobs near you
Infographic showing various Student Support job openings in Troy, MI as of August 2026, with employment types broken down into 57% Full Time, 37% Part Time, and 6% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $42,431 per year, or $20.4 per hour.

Student Support Guide

Macomb Community College

Clinton Township, MI • On-site

$16.56 - $17.88/hr

Part-time

Retirement, PTO

Posted 2 days ago

New

Job description

Salary: See Position Description
Location : Campus - To be determined by department, MI
Job Type: Part-Time
Job Number: 202301315
Department: Enrollment Services
Division: Admissions & Outreach
Opening Date: 08/19/2026
Closing Date: 9/2/2026 11:59 PM Eastern
Bargaining Unit: PT
Position Level: 4
Salary Range: $16.56-$17.88 or per the Collective Bargaining Agreement. Maximum salary upon new hire is $16.56.
Working Hours and/or Working Conditions: HOURS: To be scheduled by the department as needed but not to exceed 25 hours per week. Days and hours may vary and may include evenings. May be assigned to either campus.
Knowledge, Skills and Abilities: Must have excellent interpersonal skills, written and verbal skills. Ability to be intuitive to the feelings and interests of a diverse population of students and staff; experience explaining policies and processes. Interest in being part of an enthusiastic and supportive environment that encourages student success. Must be able to exercise independent judgment with minimal supervision.
Supervision: SUPERVISION RECEIVED: Reports to the Director of Admissions & Outreach; receives day-to-day work direction/assignments from Staff Coordinator, Student Support Guide Services, or the Manager of Admissions & Outreach. SUPERVISION GIVEN: None
Job Function
Assist with student support services for prospective, applied, and current students, recruitment and admission efforts which include applications, campus tours, new student orientation, placement testing, student service labs, Macomb OneCard, registration.
Job Responsibilities
  • Welcome and triage students upon office entry. May be assigned to work in Admissions & Outreach, Student Services Labs or Placement Testing on any given day.
  • Answering calls on the ACD line, making outbound calls and responding to emails from various departmental mailboxes
  • Assist and support students, staff and faculty in the various student service processes that could include:
  • Admission Account/Application
  • Registration - credit and workforce/continuing education
  • New Student Orientation
  • Macomb OneCard
  • Placement Test
  • Financial Aid
  • Forms/My Macomb
  • Direct students to appropriate offices as needed for assistance
  • Placement Test administrating
  • Proctor test by following appropriate testing procedures
  • Process test scores on Colleague
  • Provide copies of scores as needed to student
  • Maintain accurate test records
  • Monitoring and assisting students within the various office locations
  • Provide support as needed for campus tours
  • Assisting with student data entry in both Recruit and Colleague
  • Verify student data and take student photos for the Macomb OneCard
  • Handle special projects as assigned
  • Participate in departmental trainings as appropriate
  • Perform other duties as assigned

Education
High school diploma; some college coursework helpful.
Qualifications
Three years customer service experience required. Higher education setting preferred.
Part-time employees are eligible for some Macomb Community College benefits including retirement with the Michigan Office of Retirement Services, as well as voluntary options for retirement. Part-time employees are also eligible for accrual of PTO and tuition waivers.
To learn more, visit our Bargaining Unit Information page
https://www.macomb.edu/human-resources/employment-information/bargaining-unit-information.html

Apply