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Student Support Jobs in Philadelphia, PA (NOW HIRING)

Starting at $18.15 / hour Job Summary The Student Support Associate (SSA) will maintain a safe and supportive environment for students in the schools. The SSA will respond and coordinate support to ...

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Student Support information

See Philadelphia, PA salary details

$10

$21

$29

How much do student support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for student support in Philadelphia, PA is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.51 per hour, depending on experience, location, and employer.

What is a student support?

Student support roles are positions within educational institutions focused on helping students succeed academically, socially, and emotionally. These roles can include counselors, academic advisors, learning support staff, and mental health professionals who provide guidance, resources, and assistance to students. The goal of student support staff is to address barriers to learning, promote well-being, and ensure that all students have access to the resources they need to thrive in their educational environment.

What are the key skills and qualifications needed to thrive as a student support professional?

To thrive as a Student Support professional, you need a background in education or counseling, knowledge of student development, and often a relevant degree or certification. Familiarity with student information systems, learning management software, and case management tools is frequently required. Strong interpersonal skills, empathy, and problem-solving abilities are essential for building trust and effectively addressing student concerns. These competencies are crucial for fostering student success, supporting well-being, and ensuring a positive educational experience.

What are some common challenges faced by student support professionals, and how can they effectively address them?

Student Support professionals often encounter challenges such as balancing the diverse needs of students, managing high caseloads, and addressing sensitive issues like academic struggles or personal hardships. To effectively address these challenges, they prioritize strong communication skills, empathy, and collaboration with faculty, counselors, and families. Utilizing time management techniques and staying up-to-date with institutional resources also helps them provide timely and effective support, ensuring students feel heard and empowered.

What is the difference between Student Support vs Academic Advisor?

AspectStudent SupportAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may require associate's degreeBachelor's degree often required; some roles prefer related certifications
Work EnvironmentSchools, colleges, universities, student centersEducational institutions, advising offices, student services
Employer & Industry UsageEducational institutions, non-profits, community programsColleges, universities, academic departments
Common Search & Comparison IntentUnderstanding roles assisting students with daily needsGuidance on academic planning and course selection

Student Support roles focus on assisting students with daily needs, well-being, and resource navigation, often requiring less formal education. Academic Advisors primarily guide students through academic planning, course selection, and degree progress, typically requiring a bachelor's degree. Both roles are vital in educational settings but serve different functions within student success.

What are the most commonly searched types of Student Support jobs in Philadelphia, PA?

The most popular types of Student Support jobs in Philadelphia, PA are:

What are popular job titles related to Student Support jobs in Philadelphia, PA?

For Student Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Student Support jobs in Philadelphia, PA look for?

The top searched job categories for Student Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Student Support jobs?

Cities near Philadelphia, PA with the most Student Support job openings:

Infographic showing various Student Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,175 per year, or $21.7 per hour.

Student Support Assistant

Phoenixville, PA โ€ข On-site

Phoenixville Area School District
Education Programs Administrationย โ€ขย 201 - 500 employees

$15.25 - $19.50/hr

Full-time

This job post hasย expired 3 days ago.ย Applications are no longer accepted.


Job description

Position Type:
Student Support Services
Date Posted:
8/10/2026
Location:
Phoenixville Area Middle School
Date Available:
08/18/2026
STUDENT SUPPORT ASSISTANT
SUMMARY: Under the direct supervision of the Building Principal, this position manages supports positive student behavior, restorative practices, and directs student activities therein. The Student Support Assistant serves in cooperation with the building administration in promoting high standards for student achievement and behavior.
REQUIRED QUALIFICATIONS:
  • High School Diploma

PREFERED QUALIFICATIONS:
  • Bachelor's or Associate's degree
  • Experience in public schools and/or working with students

ESSENTIAL FUNCTIONS:
  • Supervise the students who are temporarily removed from the classroom, and provide supporting positive behavior, incorproating restorative practices and coordinating activities of students therein, arranging for daily lunches for students, notification to staff of students in ISS and collecting assignments for those students.
  • Maintain classroom environment conducive to effective learning
  • Assist students with the performance of daily assigned tasks.
  • Communicate regularly with school administrators including reporting of incidents and concerns regarding ISS room and suggestions for improving ISS program,
  • Maintains records relative to students assigned to the ISS classroom and submits monthly reports to the administration.
  • Reviews School Wide Positive Behavior Support (SWPBS) with students and establishes high expectations for students.
  • Provide support for teachers and staff concerning student behavioral issues.
  • Supervise student testing in the ISS classroom, as authorized by the regular classroom teacher(s).
  • Ensure that students remain constructively occupied with schoolwork throughout the day.
  • Maintain positive communication with parents
  • Other tasks assigned by the Building Principal.

OTHER DUTIES:
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TERMS OF EMPLOYMENT: Full Time, 184 days and hours of work are typically Monday through Friday, 7:30 am - 3:30 pm, inclusive of a 30 minute unpaid lunch break. This schedule may be adjusted at the discretion of Building Principal, per the terms of the Collective Bargaining Agreement.
EVALUATION: The manner in which the Student Support Assistant performs his/her duties will be evaluated by the Building Principal.
WORKING CONDITIONS: Inside (95%). Some outside work in all weather conditions may be required to complete assigned duties and/or during emergency drills. Most of this role is performed on one's feet, and the position allows for minimal time sitting or resting. Physical restraint of students may be necessary when appropriate. At times, running may be required for the safety of students.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS: Command of the English language necessary. Ability to communicate in-person, over the phone and via electronic means required. Ability to communicate complex ideas, and respond to stakeholders who are upset or frustrated necessary.
MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios and proportions is necessary. Understanding of time and scheduling required.
COMPETENCIES: Personal Effectiveness/Credibility. Thoroughness. Collaboration. Communication Proficiency. Flexibility.
*COMMENTS*: Requires work under stress. Requires ability to communicate in person and on the telephone. Requires the ability to complete word processing/typing functions. Requires the ability to make decisions. Requires the ability to prioritize and/or adjust plans when unforeseen situations arise.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardizations exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical and Mental Demands, Work Hazards
Works in standard office and school building environments.
Ability to work outdoors during outdoor student activities.
Note: Also see the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position.