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Student Support Manager Jobs in Philadelphia, PA

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Student Support Manager information

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$21K

$63.5K

$113.2K

How much do student support manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for student support manager in Philadelphia, PA is $63,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $85,100.00 per year, depending on experience, location, and employer.

What does a student support manager do?

A Student Support Manager oversees programs and services designed to help students succeed academically, socially, and emotionally. They coordinate resources such as counseling, tutoring, and special education support, working closely with students, families, and staff to address individual needs. Their goal is to create an inclusive environment where all students can thrive and overcome barriers to learning. Additionally, they monitor student progress and implement interventions as needed.

How does a student support manager collaborate with faculty and other departments to enhance student success?

A Student Support Manager works closely with faculty, academic advisors, and various campus departments to identify and address barriers to student success. This often involves coordinating interventions, sharing relevant student information (with respect to privacy policies), and developing programs that promote academic achievement and well-being. Regular meetings and cross-departmental initiatives are common, ensuring that students receive comprehensive support tailored to their individual needs. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive campus environment.

What are the key skills and qualifications needed to thrive as a student support manager, and why are they important?

A Student Support Manager typically requires a background in education, counseling, or social work, along with knowledge of student development and support services. Familiarity with student information systems, case management software, and data analysis tools is important for tracking progress and coordinating interventions. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively address diverse student needs. These skills ensure that students receive the guidance and resources necessary for academic and personal success, contributing to positive outcomes and retention.

What skills do you need to work in student support services?

A Student Support Manager needs strong communication and interpersonal skills to effectively assist students and collaborate with staff. Organizational abilities, problem-solving skills, and knowledge of student services or counseling are also important, along with proficiency in relevant software tools and a compassionate approach to student needs.

What are the most commonly searched types of Student Support jobs in Philadelphia, PA?

The most popular types of Student Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Student Support Manager jobs?

Cities near Philadelphia, PA with the most Student Support Manager job openings:

Student Support Manager jobs near you
Infographic showing various Student Support Manager job openings in Philadelphia, PA as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $65,392 per year, or $31.4 per hour.

Part Time Student Support Counselor

Mount Laurel, NJ • On-site

Rowan College at Burlington County
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Rowan College at Burlington Countyexternal

$55/hr

Part-time

Posted 11 days ago

Job description

Salary: $55.00 Hourly
Location : Mount Laurel, NJ
Job Type: Part Time
Job Number: 01351
Department: EMSS
Opening Date: 08/19/2026
Description
The Student Support Counselor will provide direct counseling services to RCBC students through either behavior alerts or self-identification. The counselor will support the planning, development, implementation and evaluation of all student mental health counseling services with the goal of supporting students with their overall student experiences. This position provides professional behavioral health counseling, crisis intervention, and case management services to students in a diverse community college environment.
Specific Duties and Responsibilities
  • Under limited supervision, provide and coordinate professional behavioral health counseling, crisis intervention, and case management services to students in a diverse community college environment.
  • Provide individual and/or group counseling to students on issues related to crisis and personal concerns.
  • Respond to and follow up with daily phone calls, e-mails, and all other inquiries regarding Student Support Counseling and department resources.
  • Provide referrals and assist with the development of student self-efficacy skills via follow-up guidance to appropriate campus offices such as Financial Aid, Disability Services, Advising, and Registration.
  • Provide crisis intervention counseling and follow-up as needed with the Crisis Team.
  • Assist with the development and implementation of early intervention and retention programs.
  • Assist with the acquisition and updating of materials in the Office of Student Support.
  • Participate and present to students, new faculty, and staff on Crisis Services offered at the college and other topics based on experience
  • Participate and present at college events such as New Student Orientation, Welcome Back, and Adjunct Institute.
  • Assist with counseling sessions related to code of conduct hearing outcomes as needed.
  • Serve on campus and/or college committees, including but not limited to the college Crisis Team.
  • Serve on the county crisis team as a crisis team member and supervise graduate-level counseling interns.
  • Prepare and submit reports, as requested, and maintain confidential records of student contacts
  • Flexibility to travel between campuses.
  • Other duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.
Minimum Qualifications
Education Required: Minimum of a Master's degree in Social Work, with a current or pending LCSW in the State of New Jersey. IFI certification and Supervisor certification are required or eligibility for credentialing within 3 months of hire.
Education preferred:
Dual licensure in NJ NY/PA
Experience Required: Minimum of 3 years of experience providing mental health counseling, education, crisis intervention, and consultation services.
Skills/Abilities /Knowledge /Other Requirements:
  • Superior verbal and written communication, interpersonal, and negotiation skills
  • Proficiency with various computer software programs including Microsoft Office suite and student information systems (SIS) ( RCBC is an Ellucian school)
  • Ability to integrate evidence-based practices and data-informed decision-making into daily work.
Preferred:
  • Experience working with a culturally and socioeconomically diverse student population
  • Experience with Google Suite resources

Additional Information
INSTITUTIONAL EFFECTIVENESS:
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.
Employee Classification: Part time
01
Do you have a Master's degree in Social Work, with a current or pending LCSW in the State of New Jersey?
  • Yes
  • No

02
Do you have three (3) years of experience providing mental health counseling, education, crisis intervention, and consultation services?
  • Yes
  • No

Required Question

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