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Student Support Counselor information

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$33K

$60.6K

$96K

How much do student support counselor jobs pay per year?

As of Sep 10, 2026, the average yearly pay for student support counselor in the United States is $60,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What does a student support counselor do?

A Student Support Counselor works within educational settings to help students overcome academic, social, emotional, or behavioral challenges. They provide counseling services, coordinate with teachers and parents, and develop strategies to support student success and well-being. Their role often includes crisis intervention, group or individual counseling sessions, and connecting students with external resources as needed. Student Support Counselors play a key role in promoting a safe and positive school environment for all students.

What are the key skills and qualifications needed to thrive as a student support counselor, and why are they important?

To thrive as a Student Support Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and state licensure or certification. Familiarity with case management systems, crisis intervention protocols, and educational support tools is typically required. Exceptional interpersonal skills, empathy, and cultural competency help counselors build trust and effectively support diverse student populations. These competencies are vital for promoting student well-being, academic success, and a positive school environment.

How does a student support counselor typically collaborate with teachers and families to address student needs?

Student Support Counselors work closely with teachers and families by facilitating open communication and developing individualized support plans for students. They often participate in meetings with educators to discuss academic or behavioral concerns and suggest interventions. Counselors also engage families through conferences or regular updates, ensuring everyone is aligned on strategies to help the student succeed. This collaborative approach helps create a supportive environment tailored to each student's unique challenges.

What is the difference between Student Support Counselor vs School Counselor?

AspectStudent Support CounselorSchool Counselor
Required CredentialsTypically a bachelor's or master's degree in counseling, psychology, or social work; state licensure often preferredUsually a master's degree in school counseling or related field; state certification or licensure required
Work EnvironmentSchools, community centers, mental health clinicsK-12 schools, educational institutions
Employer & Industry UsageEducational institutions, mental health agencies, non-profitsPublic and private schools, school districts
Common Search & Comparison IntentUnderstanding roles, qualifications, and job dutiesCareer options within school settings, certification requirements

While both roles support students' well-being, a Student Support Counselor often works in various settings providing mental health support, whereas a School Counselor primarily focuses on academic guidance, college planning, and career counseling within schools. The roles overlap in credentials and work environment but differ in scope and specific responsibilities.

Is it hard to get hired as a student support counselor?

Getting hired as a student support counselor typically requires relevant education, such as a degree in counseling, psychology, or social work, along with experience working with students or in educational settings. Competition can vary depending on location and institution, but strong interpersonal skills and certifications like crisis intervention training can improve job prospects.

What skills do you need to work in student support counselor services?

A student support counselor needs strong communication and active listening skills to effectively assist students. Empathy, problem-solving abilities, and knowledge of mental health or counseling techniques are essential, along with relevant certifications or degrees in counseling, psychology, or social work. The role often requires patience, confidentiality, and the ability to work collaboratively with educators and families.

What cities are hiring for Student Support Counselor jobs?

Cities with the most Student Support Counselor job openings:

What states have the most Student Support Counselor jobs?

States with the most job openings for Student Support Counselor jobs include:

What are popular job titles related to Student Support Counselor jobs?

For Student Support Counselor jobs, the most frequently searched job titles are:

Student Support Counselor jobs near you
Infographic showing various Student Support Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $60,635 per year, or $29.2 per hour.

Student Support Counselor

Grandview Heights, OH • Hybrid

Kansas Health Science Center
Colleges, Universities, and Professional Schools • 11 - 50 employees
Learn more about Kansas Health Science Centerexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Job Description:

Position Summary:

Reporting to the Assistant Director/Director/Senior Director of Student Advising, Student Support Counselors (SSC) are the single-point of access for students and provides student-centered support services. SSCs administer a high-level of student service to ensure retention, student satisfaction, and success of students. SSCs are responsible for adhering to all internal, federal, Department of Education, and affiliate policies and procedures. Student contact is extensive and substantive as is maintaining accurate records in order to support students through their programs. Staff members are expected to exercise a high degree of responsibility and independent judgment, and to work hours consistent with the campus student populations' need for access to services. We are looking to fill this position at one of our ground campuses: Anaheim, Chicago, Dallas, DC, or Los Angeles. The position is a hybrid with work both on campus and remote.

About the Department:

The Student Support Services department provides comprehensive support to students through four functional areas: Student Advising, Career Services, Student Support Operations, and the Office of the Registrar. Each area is led by a director-level leader and collaborates closely with academic and administrative partners across The Chicago School to deliver an integrated, student-centered experience.

Our mission is to foster student success by providing exceptional service, proactive support, and meaningful co-curricular opportunities that complement students' academic journeys. Team members are committed to delivering a high standard of customer service while working collaboratively across the institution to promote student persistence, engagement, and achievement.

Student Support Services professionals are expected to demonstrate sound judgment, initiative, and accountability while managing responsibilities independently and as part of a collaborative team. In support of our diverse student population, positions within the department may require occasional evening and weekend hours to ensure accessible, responsive, and student-focused services.
Principle Duties:

  • Work with and support new and continuing students at various stages of their education.
  • Administration of advising services including registration, evaluation of program requirements, incomplete grades, student class activity, Satisfactory Academic Progress, and overall degree progress.
  • Call/meet with each student throughout the term to ensure they are successfully completing coursework and to provide support.
  • Respond to calls and e-mails from incoming or current students on a daily basis by providing guidance regarding course work, policies, and support.
  • Ensure student's academic account/record are accurate and up-to-date by clear and timely processing of important academic forms (e.g. Add/Drop, Withdrawal, Leave of Absence, etc.).
  • Advising at-risk students through work/life balance, time management, other circumstances to ensure successful completion of the course and program.
  • Advising students on course/program content and registration in degree program of study.
  • Follow-up on the progress ofAcademic Plans for students on who do not meet the Satisfactory Academic Progress Requirements or are in need of additional support.
  • Collaborate with various student facing departments such as Academics, Financial Aid, Admissions, and Student Accounts to ensure the success of the student.
  • Work with Office of the Registrar to ensure that incoming and current students receive timely information and guidance regarding institutional policies, course registration, program completion, etc.
  • Advise students on support services and resources available to them through their school.
  • Adherence to set internal, federal, DOE, and affiliate policies and procedures, integrity and ethical standards.
  • Perform other duties as assigned.

Essential Knowledge, Skills, and Abilities:

  • Excellent PC skills (Word, Excel, Power Point) and other clerical skills (phone skills, typing, filing)
  • Skills to establish and maintain effective relationships
  • Excellent verbal and written communication skills
  • Organizational and time management skills
  • Ability to collaborate and communicate with all students regardless of educational level as well as all employees regardless of position, title, or location
  • Excellent team work


Position Qualifications:

  • Bachelor's degree required
  • Experience within student facing positions and/or higher education preferred
  • Ability to work occasional weekends and evenings
The Chicago School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.The Chicago School is an Equal Opportunity Employer.

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The Chicago School

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