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Student Support Advisor Jobs (NOW HIRING)

Stride, Inc.

OR · On-site

$19.50 - $24.25/hr

The Advisor is the primary point of contact for assigned students/families for non-instructional matters. The role helps foster a high touch approach to educational support and exhibits a commitment ...

Stride, Inc.

OR · On-site

$17/hr

Must reside in Michigan The Student Support Advisor is responsible for increasing student and Learning Coach engagement within the school to drive improved academic growth. The role is committed to ...

Stride, Inc.

OR · On-site

$18/hr

The Student Support Advisor/Paraprofessional is responsible for increasing student and Learning Coach engagement within the school to drive improved academic growth. The role is committed to ...

Cengage Group

Student Success & Support Advisor

Fargo, ND · On-site

$19 - $22/hr

Cengage Group is seeking a Tier 2 Student Advisor in Fargo, ND, responsible for providing high-quality customer support in a structured call center environment. The ideal candidate will have 1-2 ...

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Student Support Advisor information

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How much do student support advisor jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for student support advisor in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Student Support Advisor vs Academic Counselor?

AspectStudent Support AdvisorAcademic Counselor
Required CredentialsTypically a bachelor's degree in education, counseling, or related fieldUsually a bachelor's or master's degree in counseling, psychology, or education
Work EnvironmentEducational institutions, student services officesSchools, colleges, universities, student support centers
Employer & Industry UsageUsed across schools and universities to support student successCommonly found in academic institutions providing guidance on coursework and career paths

While both roles support students, a Student Support Advisor primarily focuses on overall student well-being and resource navigation, whereas an Academic Counselor emphasizes academic planning and course guidance. Both roles are vital in educational settings but serve different aspects of student support.

What are the key skills and qualifications needed to thrive as a Student Support Advisor, and why are they important?

To thrive as a Student Support Advisor, you need a background in education, counseling, or social work, often supported by a relevant degree or certification. Familiarity with student information systems, case management software, and FERPA compliance is typically required. Excellent interpersonal communication, problem-solving abilities, and cultural sensitivity help build trust and effectively support diverse student populations. These skills ensure students receive personalized guidance and resources, contributing to their academic success and well-being.

How does a Student Support Advisor typically collaborate with faculty and other campus departments to assist students?

Student Support Advisors often work closely with faculty, academic departments, and other support services to provide comprehensive assistance to students. They may coordinate meetings to discuss students' academic progress, participate in intervention teams for at-risk students, and connect students with resources such as counseling, tutoring, or financial aid. This collaboration ensures that students receive holistic support, and advisors often serve as a central point of contact, advocating for students' needs across campus. Regular communication and teamwork are essential parts of the role, helping to create an inclusive and supportive learning environment.

What are Student Support Advisors?

Student Support Advisors are professionals who assist students in navigating academic and personal challenges throughout their education. They provide guidance on academic planning, connect students to campus resources, and offer support for issues such as time management, mental health, and career development. Their goal is to help students succeed by offering individualized support and connecting them with the tools and services they need to thrive.
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What are popular job titles related to Student Support Advisor jobs? For Student Support Advisor jobs, the most frequently searched job titles are:
Student Support Advisor jobs near you
Infographic showing various Student Support Advisor job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $44,769 per year, or $21.5 per hour.

Student Support Advisor

Dorcas International

Providence, RI • On-site

$22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago

Job description

Student Support Advisor - Are you skilled in creating rapport with students through the use of interpersonal techniques such as: active listening, expressions of empathy, demonstrating positive regard and empowerment, providing clear and accurate information, using questioning, challenging, and reflecting techniques? If so, perhaps Dorcas International is the place for you.

With an ever passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, refugee resettlement, clothing and household needs, and more.

The Student Support Advisor provides a range of comprehensive non-academic support services to achieve student success and persistence for adult education students, with strategies to maximize their attendance and retention in the program, while meeting or exceeding all required department goals and outcomes. This role also serves as the primary non-academic point of contact for students enrolled and participating in adult education and workforce training classes; provides academic and administrative support, as well as assists with intakes, orientations, and educational testing as part of student enrollment process. The Student Support Advisor also works with the Management Team to identify and implement student recruitment and retention strategies; conduct student surveys; and assist with program development in relation to student attendance, success and retention.

Responsibilities:

  • Coordinate and make appropriate referrals internally and externally for needed resources and services.
  • Ensure proper follow ups, have face-to-face or virtual interactions with clients and other parties as needed.
  • Provide problem solving assistance; act as mediator/liaison internally and externally.
  • Track, maintain and report student attendance, testing outcomes, and progress through education programs.
  • Maintain systematic records of student interactions, services and referrals, and outcomes in agency and external databases as required by funders.
  • Remain well versed and up to date in area of student support expertise.


The candidate should have the following:

  • Minimum of a Bachelor's Degree or 4 years equivalent experience.
  • Subject matter expertise/experience in specific content areas.
  • Strong interpersonal and rapport building skills; Ability to handle high volume of clients with differing abilities and backgrounds.
  • Motivational interviewing skills.
  • Ability to exercise judgement, identify problems and develop solutions.
  • Ability to manage time and priorities effectively; Strong multi-tasking ability.
  • Highly self-motivated, flexible, and enthusiastic team player who can collaborate with colleagues.
  • Excellent organizational and documentation skills; exemplary attention to detail (records, files, schedules, other).
  • Ability to effectively communicate with and work with diverse populations/cultures; possess patience, diplomacy, and tolerance.
  • Ability and flexibility to work a split shift and occasionally on Saturdays.
  • Ability to work within specific deadlines and deliver accurate and high-quality work.
  • Bilingual Spanish/English language skills strongly preferred.


Why should you apply?

  • Range of professional opportunities in a growing organization
  • Generous employer-paid health & dental benefits
  • Generous paid vacation, sick days, and personal leave in addition to 13 paid holidays
  • 403b retirement plan with employer contribution and life insurance
  • Full-Time - 37.5 hours a week
  • Hourly rate of $22


Apply