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Director Of Student Financial Services Jobs (NOW HIRING)

CIA

Student Financial Services Counselor

Hyde Park, NY · On-site

$62K/yr

The Student Student Financial Services Counselor provides a sophisticated understanding of ... the review of the Associate Director. * Evaluate students who move entry dates to re-calculate ...

Knox College

Student Financial Services Advisor

Galesburg, IL · On-site

$19.75 - $25.25/hr

The Student Financial Services Advisor supports prospective and current students by providing ... Other duties may be assigned at the discretion of the leadership, director, or manager. Knowledge ...

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How much do director of student financial services jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director of student financial services in the United States is $111,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $134,500.00 per year, depending on experience, location, and employer.

What does a director of student financial services do?

A Director of Student Financial Services oversees financial aid and student accounts at an educational institution. They ensure compliance with federal and state regulations, manage financial aid programs, and assist students in understanding their financial options. Additionally, they collaborate with other departments to improve financial services and enhance the student experience. Their goal is to support students in accessing and managing financial resources effectively.

What are the key skills and qualifications needed to thrive as a director of student financial services?

To thrive as a Director Of Student Financial Services, you need in-depth knowledge of financial aid regulations, budgeting, and compliance, typically supported by a bachelor's or master's degree in finance, business, or a related field. Familiarity with financial aid management systems (such as Banner or PowerFAIDS) and an understanding of federal and state financial aid processes are essential, along with any relevant certifications like Certified Financial Aid Administrator (FAAC®). Exceptional leadership, problem-solving, and interpersonal skills help you navigate complex situations and guide a diverse team effectively. These competencies are critical to ensuring regulatory compliance, delivering excellent student service, and maintaining the financial integrity of the institution.

What are some common challenges faced by directors of student financial services and how can they be addressed?

Directors of Student Financial Services often encounter challenges such as keeping up with constantly evolving federal and state financial aid regulations, managing high volumes of student inquiries during peak periods, and ensuring accuracy in processing awards. Balancing compliance with delivering efficient, compassionate service requires strong analytical skills and a proactive approach to training staff on updated policies. Clear communication, establishing organized workflows, and leveraging technology can help manage workload spikes and minimize errors. Staying connected with professional organizations and continuing education can also keep you informed about regulatory changes. Successful directors foster a collaborative environment to support both their team and the student community.

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Director Of Student Financial Services jobs near you
Infographic showing various Director Of Student Financial Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $111,967 per year, or $53.8 per hour.

Director of Student Financial Services

Roberts Wesleyan University

Rochester, NY

$80K/yr

Full-time

Re-posted 9 days ago

Job description

Description

Job Objective:  Provide leadership, accountability, and daily management of the Office of Student Financial Services. Create and maintain an attitude of quality customer service to students, families, and partners. Maintain regulatory compliance and protect the integrity of the financial aid services of the University.


Job Responsibilities:


Operational Oversight:

  • Oversee full-service financial aid processing, including document collection, budgeting, awarding, FAFSA verification, and loan certification for college related programs.
  • Monitor student Satisfactory Academic Progress for all students.
  • Review financial aid eligibility for students and allocate funds to students accordingly.
  • Provide leadership and direction around processes related to the disbursement of funds.
  • Demonstrate attitude of quality customer service to students and families.
  • Maintain current knowledge of federal and institutional policies and procedures regulating student aid.
  • Present material related to financial aid and/or internal policies and procedures to various audiences.
  • Manage processes to allow for efficient and accurate processing of financial aid.
  • Complete annual, quarterly, and monthly audits and reconciliations.
  • Maintain compliance with all regulations

Policy and Planning Participation:

  • Oversee the development and implementation of policies and procedures which ensure the successes of all functions of the financial aid awarding process including:
    • Preparing and delivering financial aid awards to students in an effective manner.
    • All aspects of financial aid processing including document collection, budgeting, awarding,
    • FAFSA verification, and loan certification.
    • Counseling to students and families through each step of the financial aid process.
  • Develop a communication plan for students and families through each step of the financial aid and students finance model.
  • Manage staff to provide insight and leadership, regarding various functions including (but not limited to): compliance review, communications, systems review, and budget discussions.
  • Develop strategies for new and returning students which promote sound financial planning for the purpose of successfully financing the academic goals of each student.
  • Provide data for key performing indicators.

Collaboration:

  • Coordinate financial aid functions with appropriate offices and recruitment vendor(s), as it relates to financial aid.
  • Coordinate communication with admissions offices and other student services offices, and those involved in academic advising to ensure they have accurate information and contacts to help students make solid financial decisions.

Team Management and Supervision:

  • Hire, train, and supervise Student Financial Services staff in the essentials of customer service, student outreach, student financial planning, and the necessary elements of federal and state financial aid compliance.
  • Provide leadership, training, and accountability for financial aid staff as they work with prospective students with application to graduation.
  • Implement and document regular and consistent quality control functions to measure accuracy and quality of Title IV awarding as well as institutional controls.
  • Provide technical training and guidance.
The approved salary for this position is:  $70.000.00 - $80,000.00/annually

Requirements

Qualifications

  • 5 years comparable work experience
  • Previous accounting or customer service background is required.
  • Financial Aid system experience.
  • Attention to detail
  • Familiarity with accounting procedures
  • Strong project management skills
  • Ability to manage multiple tasks simultaneously.
  • Ability to project a positive image of the College to all constituents
  • Bachelor's degree in Business Administration or Public Administration
  • Excellent communication skills
  • Excellent interpersonal skills
  • Excellent teamwork skills 

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