Director Of Student Financial Services Jobs (NOW HIRING)

Please be advised that the college is unable to provide visa sponsorship for this position. Candidates must have authorization to work in the US without the need for employer sponsorship.

Position Information

Position Information

Posting Number

Posting Number NC00854

Position Title

Position Title Director of Student Financial Aid

Division

Division Student Success Division

Department Name

Department Name

Position Type

Position Type Staff - Non Classified

Position Overview

The Director of Student Financial Aid is a strategic, student-centered leader responsible for designing and delivering a comprehensive financial aid program that expands access and fuels student success. Overseeing all financial aid operations, the Director ensures compliance with federal, state, and institutional regulations while driving data-informed decision-making, fiscal integrity, and exceptional service.

As the College’s primary expert on financial aid policy and strategy, the Director partners across campus to align aid programs with enrollment and retention goals, while championing equitable outcomes for diverse and first-generation student populations. Leading a dedicated team, this role blends vision, innovation, and operational excellence to enhance the student experience and support the mission of Rhode Island College.1

Primary Purpose

The Director of Student Financial Aid is responsible for administering a complex and multifaceted financial aid program consisting of scholarships, grants, loans, emergency funds, and student employment opportunities for undergraduate and graduate students. Oversees all aspects of the financial aid operations; ensures overall compliance with federal, state, and institutional regulations; and manages overall data collection and dissemination for reports, surveys, and audits. Ensures the financial aid staff and operation delivers high-quality, responsive, customer-service to internal and external audiences.

The director provides leadership for the development, review, evaluation, coordination and implementation of all policies related to student financial aid services/programs. The Director serves as the college’s primary source of expertise on financial aid regulations, policies and packaging of awards and coordinates financial aid activities with the functions, policies and procedures of other administrative offices, academic departments, committees, and off-campus constituencies. The director must have a comprehensive understanding of the needs of first-generation students, underrepresented students, and the necessary diversity, equity and inclusion competencies to serve the Rhode Island College community.

The Director is responsible for creating and producing statistical reports using the college’s student information system. The director leads an office staff of professionals who work to provide a high-level of customer service, and works with the Enrollment Management Team and the Student Success Division to enhance enrollment, retention and success of Rhode Island College students.

Occasional Duties

Perform other duties and responsibilities as assigned by the Dean of Enrollment Management.

Required Skills, Knowledge, and Abilities

• Experience with Peoplesoft is desirable.
• Demonstrated knowledge of and experience with designing, implementing and/or refining systems for administering student financial aid programs.
• Demonstrated knowledge of federal, state and institutional financial aid policies, federal need‑analysis theory and computation.
• Demonstrated analytical, communication and managerial skills.
• Ability to provide strong leadership to staff and to implement and manage financial aid policies and procedures with a focus on customer service.
• Ability to represent the college positively and effectively with prospective and current students, parents, faculty, staff, alumni, outside agencies and the public
• Possess an understanding and sensitivity to the needs of a diverse student population including first‑generation and low‑income students.
• Demonstrated intercultural competency, including experience using data to inform equitable and inclusive practices and policies.
• Excellent oral, written, interpersonal, and technical skills

Required Qualifications

Experience:

• A minimum of four years of full‑time experience in the administration of student financial aid services at the college or university level.
• Financial Aid experience must be progressively more responsible in nature and include some supervisory elements.

Preferred Qualifications

Full‑time experience at or above the Associate Director level.

Does this position have Direct Reports?

Yes

Environmental Conditions

The employee is not exposed to known adverse environmental conditions.

FLSA

FLSA Exempt

Salary Grade

Salary Grade 16NC

Full Time / Part Time

Full Time / Part Time Full‑time

Proposed Starting Salary Range

Proposed Starting Salary Range $100,000-$120,000

Work Schedule

Full‑Time
35Hours per week
Monday through Friday

Full‑time employees enjoy an array of benefits including:

• Health and Wellness – Medical, Dental & Vision
• Wellness Incentives and Rewards
• Paid time Off – Vacation, Sick & Holiday
• Disability and Insurance Benefits
• Education Benefits – Tuition waivers for RIC , CCRI & URI

EEO Statement

Rhode Island College is an equal opportunity employer. The institution does not discriminate on the basis of race, color, national origin, sex, disability religion, age, veteran status, or any other protected status under applicable law. Rhode Island College is committed to maintain a workplace and educational environment that supports equal opportunity, professionalism and respectful engagement for all community members.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a masters degree?
  • Yes
  • No
• * Do you have a minimum of four years of full‑time in the administration of student financial aid services at the college or university level? Financial Aid experience must be progressively more responsible in nature and include some supervisory elements.
  • Yes
  • No

Required Documents

• Resume

Optional Documents

• Cover Letter

Rhode Island College
600 Mount Pleasant Avenue
Providence, RI 02908
(401) 456-8216
www.ric.edu