Student Support Advisor Jobs in New York (NOW HIRING)

CUNY LEADS Advisor (Student LEADS Support Specialist)

32412

LaGuardia Community College

Full-Time

Regular

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree‑seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first‑generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty‑six percent of associate degree students are Hispanic. Upon graduation most students transfer to four‑year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low‑income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

CUNY LEADS is a program established at the City University of New York (CUNY) to facilitate successful academic and career outcomes for students with disabilities who are enrolled in CUNY programs. This program is free of charge for eligible candidates and available on all CUNY campuses. Each campus has a LEADS professional that collaborates with campus departments, agencies and businesses to provide individualized guidance and support to students. Some of the services are academic advisement, career counseling, resume preparation, interview preparation, internship assistance, job search assistance, and advocacy skills.

Under the supervision of the Director of the Office of Accessibility, the successful candidate will be responsible for the following in addition to the overview duties:

• Assists with planning and providing a comprehensive program of services for students with disabilities.
• Assists with daily supervision of the unit, including budgets, personnel supervision, and facilities/equipment management.
• Provides guidance and advisement to student organizations, administrators, faculty and others on concerns and issues related to students with special needs.
• Interacts with counselors, disability accommodations specialists, and external community organizations to maintain a broad inventory of available services.
• Organizes and provides assistive technology and interpretive services.
• May develop and/or review individual educational plans that incorporate individually designed academic support services and accommodations within the guidelines of the Americans with Disabilities Act (ADA);
• Conduct data collection and maintain records of completed work;
• Study student data for interpretation and analysis;
• Perform other related duties as assigned by the Director.

Bachelor's Degree and four years' related experience required; Master’s degree and experience working in academic, career advisement or job placement functions with students with disabilities preferred. Must have excellent interpersonal, communication and organizational skills; should demonstrate proficiency in computer and database skills. Prefer experience serving individuals from cross-disability backgrounds and knowledge of Americans with Disabilities Act and other key disability legislation.

• Master's degree and experience working in academic, career advisement or job placement functions with students with disabilities.
• Excellent interpersonal, communication and organizational skills.
• Demonstrated computer and database proficiency - Experience serving individuals from cross-disability backgrounds and knowledge of Americans with Disabilities Act and other key disability legislation.
• Availability to work evening hours.

• Provides students in the CUNY LEADS program with advice and support to make academic and career choices that lead to successful employment outcomes. LEADS stands for "Linking Employment, Academics and Disability Services".
• Recruits CUNY students into the LEADS program based on established criteria.
• Coordinates services with other college units including disability and career services offices.
• Coordinates services with outside agencies as needed.
• Advises students on job readiness and placement, and on linking academic programs to short- and long‑term career goals.
• Conducts group workshops and provides individualized advice on career skills such as resume writing, interview preparation, advocacy, and disclosure issues.
• Develops internship and mentoring opportunities and makes student placements.
• Records contacts and activities in CUNY's "Efforts to Outcomes" database.
• Applies knowledge of issues and developments in disability-related law (such as the ADA) and in disability advocacy.
• Collaborates with other LEADS professionals on University-wide communications and initiatives.
• Performs related duties as assigned.

Higher Education Assistant

Exempt

$57,252 - $82,663

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well‑being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

July 23rd, 2026

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer