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Student Services Counselor Jobs (NOW HIRING)

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Student Financial Services Counselor

Hyde Park, NY · On-site

$62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Student Student Financial Services Counselor provides a sophisticated understanding of registration, billing and financial aid policies and procedures, as well as the ability to explain these ...

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How much do student services counselor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for student services counselor in the United States is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What does a student services counselor do?

A Student Services Counselor supports students throughout their academic journey by providing guidance on academic, personal, and career-related issues. They help students navigate college resources, address concerns such as stress or academic difficulties, and connect them with support services like tutoring or mental health counseling. Additionally, Student Services Counselors may assist with enrollment, financial aid questions, and facilitating workshops or orientation programs. Their goal is to promote student success and well-being within the educational environment.

What are the key skills and qualifications needed to thrive as a student services counselor, and why are they important?

To thrive as a Student Services Counselor, you need a background in counseling, education, or psychology, often supported by a relevant bachelor's or master's degree and sometimes state certification. Familiarity with student information systems, case management software, and FERPA regulations is typically required. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity help counselors effectively support diverse student populations. These skills ensure students receive appropriate guidance and resources, fostering academic success and well-being within the educational community.

How does a student services counselor typically collaborate with faculty and other departments to support student success?

Student Services Counselors frequently work alongside faculty members and other campus departments to address students’ academic, personal, and career needs. They may participate in regular meetings, coordinate workshops, and refer students to appropriate campus resources, such as tutoring or mental health services. Effective communication and teamwork are essential, as counselors often serve as a bridge between students and university services to ensure a holistic support system. This collaborative environment helps create a positive student experience and fosters academic achievement.

What is the difference between Student Services Counselor vs Academic Advisor?

AspectStudent Services CounselorAcademic Advisor
Required CredentialsBachelor's degree often in counseling, psychology, or related field; certifications may be preferredBachelor's degree in education, counseling, or related field; certifications vary by institution
Work EnvironmentHigh school, college, or university settings; focus on student well-being and personal developmentAcademic settings; focus on course planning, degree requirements, and academic success
Employer & Industry UsageEducational institutions, counseling centers, student support servicesColleges, universities, academic departments

While both roles support students, Student Services Counselors focus on personal, emotional, and social support, whereas Academic Advisors primarily assist with academic planning and degree progress. Understanding these differences helps students seek the appropriate support for their needs.

What cities are hiring for Student Services Counselor jobs?

Cities with the most Student Services Counselor job openings:

Who are the top companies hiring for Student Services Counselor jobs?

The top employers for Student Services Counselor jobs are:

What states have the most Student Services Counselor jobs?

States with the most job openings for Student Services Counselor jobs include:

What are popular job titles related to Student Services Counselor jobs?

For Student Services Counselor jobs, the most frequently searched job titles are:

Student Services Counselor jobs near you
Infographic showing various Student Services Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,088 per year, or $24.1 per hour.

Counselor Integrated Student Services

Embryriddle

Daytona Beach, FL

$43K/yr

Full-time

PTO

Posted 13 days ago

Job description

Job Description

The Opportunity

Embry-Riddle Aeronautical University (ERAU) is seeking a dynamic, student-centered, and service-oriented Integrated Student Services Counselor to provide exceptional support and guidance throughout the student lifecycle.

In this role, you will deliver friendly, professional, end-to-end service to students across multiple service channels, including in person, by phone, email, and online. The counselor serves as a trusted resource for students, providing guidance on academic progress, degree completion, financial aid, student accounts, registration, enrollment, and other complex student matters. Using sound professional judgment, you will help resolve issues, promote student success, and contribute to improved retention and graduation outcomes.

The Integrated Student Services Counselor develops expertise in student business services, including registration and enrollment, student records, financial aid, student accounts, and financial literacy. This role also maintains a strong working knowledge of related student support services, such as Veterans Student Services, Housing, Disability Support Services, Health Services, Counseling, Tutoring, Academic Advising, Student Employment, International Student Services, and Career Services, ensuring students are connected with the appropriate resources to support their success.

Success in this position requires excellent interpersonal and problem-solving skills, a commitment to outstanding customer service, and the ability to confidently navigate complex or sensitive situations involving students and their families. Counselors are expected to build meaningful relationships with students, communicate effectively with a diverse population, and provide thoughtful guidance from enrollment through graduation.

As a member of ERNIE Central, you will help fulfill the University's mission of providing seamless, integrated student services by ensuring students have effortless access to the information, guidance, and support they need to achieve their academic goals. This role also collaborates closely with departments and administrative partners across the University to deliver a consistent, student-focused experience that advances Embry-Riddle's commitment to student success.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence-and help shape the future of aerospace.

  • Generous Time Off:Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

  • Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

  • Retirement Contributions:ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.

  • Personal Leave:Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Compensation


The annual salary range for this role isup to$43,888. The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

Qualifications

Required Education

  • Bachelor's degree required. Relevant professional experience may be substituted for a degree.

Required Licenses, Certifications, and/or Security Clearances

  • None.

Required Skills, Knowledge, and Abilities

  • Strong analytical skills with working knowledge of student information systems.

  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and other web-based applications.

  • Excellent verbal and written communication skills, with the ability to effectively communicate with students, faculty, staff, and leadership.

  • Commitment to providing exceptional customer service to students and other internal and external stakeholders.

  • Ability to establish and maintain positive, collaborative working relationships with supervisors, colleagues, faculty, and staff.

  • Strong organizational, time management, and prioritization skills.

  • Comfortable engaging proactively and frequently with students and stakeholders in person, by phone, email, text/chat, and through virtual meetings.

  • Ability to work independently, recognize priorities, take initiative, and assist team members as needed.

  • Adaptability and willingness to learn new processes, technologies, and systems.

  • Strong problem-solving, investigative, and critical-thinking skills with the ability to identify issues and implement appropriate solutions.

  • Ability to exercise sound judgment, make informed decisions, and maintain confidentiality when appropriate.

  • Professional demeanor with the ability to tactfully handle challenging situations and remain composed under pressure.

  • Willingness to seek guidance and direction when appropriate to ensure successful performance.

Required Experience

  • One (1) to three (3) years of related professional experience.

To submit your application for this opportunity, please visit theEmbry-Riddle Career Siteand search for requisition number R311896. Please attach all relevant materials to your application when you apply online. Complete submissions include:

  • Cover letter

  • Resume

  • Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit ourwebsite.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contacteraujobs@erau.eduand should not reach out to hiring managers or staff.

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