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Student Services Counselor Jobs (NOW HIRING)

Wit

Student Financial Services Counselor

Boston, MA

$53K - $64K/yr

Acting as a comprehensive resource to current and prospective graduate, undergraduate, and professional development students, The Student Financial Counselor act as the primary service provider for ...

State of Colorado

CO

$55K - $58K/yr

TRIO - Student Support Services Counselor Position Type: Professional Tech Full time College: Front Range Community College Division: Student Affairs Department: FRCC Student Development Campus:

State of Colorado

CO

$55K - $58K/yr

TRIO - Student Support Services Counselor Position Type: Professional Tech Full time College: Front Range Community College Division: Student Affairs Department: FRCC Student Development Campus:

Thomas College

Student Financial Services Counselor

Waterville, ME · On-site

$48K - $54K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The SFS Counselor is accountable for ensuring that all aspects of student billing and accounts are ... professional service to students and families. Thomas offers a competitive benefits package to ...

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Student Services Counselor information

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How much do student services counselor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for student services counselor in the United States is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Student Services Counselor vs Academic Advisor?

AspectStudent Services CounselorAcademic Advisor
Required CredentialsBachelor's degree often in counseling, psychology, or related field; certifications may be preferredBachelor's degree in education, counseling, or related field; certifications vary by institution
Work EnvironmentHigh school, college, or university settings; focus on student well-being and personal developmentAcademic settings; focus on course planning, degree requirements, and academic success
Employer & Industry UsageEducational institutions, counseling centers, student support servicesColleges, universities, academic departments

While both roles support students, Student Services Counselors focus on personal, emotional, and social support, whereas Academic Advisors primarily assist with academic planning and degree progress. Understanding these differences helps students seek the appropriate support for their needs.

What are the key skills and qualifications needed to thrive as a student services counselor, and why are they important?

To thrive as a Student Services Counselor, you need a background in counseling, education, or psychology, often supported by a relevant bachelor's or master's degree and sometimes state certification. Familiarity with student information systems, case management software, and FERPA regulations is typically required. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity help counselors effectively support diverse student populations. These skills ensure students receive appropriate guidance and resources, fostering academic success and well-being within the educational community.

What does a student services counselor do?

A Student Services Counselor supports students throughout their academic journey by providing guidance on academic, personal, and career-related issues. They help students navigate college resources, address concerns such as stress or academic difficulties, and connect them with support services like tutoring or mental health counseling. Additionally, Student Services Counselors may assist with enrollment, financial aid questions, and facilitating workshops or orientation programs. Their goal is to promote student success and well-being within the educational environment.

How does a student services counselor typically collaborate with faculty and other departments to support student success?

Student Services Counselors frequently work alongside faculty members and other campus departments to address students’ academic, personal, and career needs. They may participate in regular meetings, coordinate workshops, and refer students to appropriate campus resources, such as tutoring or mental health services. Effective communication and teamwork are essential, as counselors often serve as a bridge between students and university services to ensure a holistic support system. This collaborative environment helps create a positive student experience and fosters academic achievement.

What cities are hiring for Student Services Counselor jobs?

Cities with the most Student Services Counselor job openings:

Who are the top companies hiring for Student Services Counselor jobs?

The top employers for Student Services Counselor jobs are:

What states have the most Student Services Counselor jobs?

States with the most job openings for Student Services Counselor jobs include:

What are popular job titles related to Student Services Counselor jobs?

For Student Services Counselor jobs, the most frequently searched job titles are:

Student Services Counselor jobs near you
Infographic showing various Student Services Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,088 per year, or $24.1 per hour.

Student Financial Services Counselor

Wit

Boston, MA

$53K - $64K/yr

Full-time

Re-posted 5 days ago

Job description

Job Description

Job Description:

The Student Financial Counselor plays a critical role in supporting the recruitment, advising, retention, and financial operations of the institution. These contributions are achieved by providing comprehensive financial aid and student accounts service to students and families. Professionals occupying this position are expected to be proficient in the best practices associated with the administration, reporting, and compliance parameters required by state, federal, and institutional financial assistance organizations. Acting as a comprehensive resource to current and prospective graduate, undergraduate, and professional development students, The Student Financial Counselor act as the primary service provider for all financial aid and student account counseling. The professional scope for this position includes the capacity to provide guidance on aid eligibility, satisfactory academic progress, student lending/repayment options, institutional payment plans, aid related tax exposure, student employment and health insurance compliance.

Key Responsibilities:

  • Support the administration, processing, and assessment of multiple financial aid vehicles including federal, state, and institutionally sponsored aid programs for assigned student caseload.

  • Provide financial assistance and payment counseling to current and prospective students/ families. Address questions regarding all dimensions of aid eligibility, professional judgement parameters, aid renewals, appeals, federal/private loans, external scholarships, student employment and alternative payment options.

  • Ensure compliance with institutional, federal and state financial aid regulations, including Title IV policies and procedures. Participate in internal and external audit process.

  • Advise and monitor payment plans, coordinate with students on outstanding balances. Assist in the development, implementation and execution of policies for collections, account holds, and financial appeals. Oversee student billing, tuition payments, refunds, and account reconciliations.

  • Participate in current and prospective student programing. Represent and promote the full scope of student financial services at virtual and in-person events. Programs include financial wellness days, FAFSA completion events, webinars, advising fairs, and open house experiences.

  • Assume operational leadership roles over designated projects and functions. These focus areas are determined by the Associate Vice President for Student Financial Services and may include audit prep, compliance, payment plans, collections, third party payments, outside scholarships, state affiliations, federal compliance, veteran benefits, and graduate programs.

Qualifications:

  • Bachelor's degree in accounting, finance, business administration, higher education administration, or a related field (Master's preferred).

  • 1-3+ years of experience in student accounts, financial aid, or related financial services in higher education.

  • Strong knowledge of federal and state financial aid regulations, as well as student accounts policies.

  • Commitment to participate and engage in ongoing professional development including attendance and presentation opportunities available within state, regional and national professional organizations.

  • Experience with student information systems (e.g., Banner, Flywire, Campus Logic, Slate, Workday) and financial aid/loan portals.

  • Excellent, detail-oriented communication, problem-solving, and customer service skills.

  • Ability to work collaboratively across departments and handle sensitive financial matters with discretion.

Position Details:

The job grade for this position is Grade 4.

The expected salary for this position is between $53,000.00
to $64,000 which reflects what we reasonably expect to pay for this role.

At this time, the university is unable to sponsor applicants for H-1B visas.

Compensation and Benefits

Wentworth Institute of Technology is committed to fair, transparent, and legally compliant compensation practices. We believe that clarity about pay structures and ranges supports equity, fosters trust, and ensures a positive workplace for all employees.

Please visit here to see the comprehensive benefits package offered to support the best experience for our employees. https://wit.edu/careers/work-wentworth

Inclusive Excellence at Wentworth

Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth.

To find out more about the Wentworth's commitment to Inclusive Excellence, please visit the website https://wit.edu/about/inclusive-excellence.

All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at wellsc1@wit.edu.

E-Verify for Employment Eligibility Verification (Form I-9)

Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.

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