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Position Summary:
The Student Advisor provides guidance and academic expertise to a diverse undergraduate student population. Facilitates the pursuit of their educational goals and ensure students benefit fully from their University experience. Assesses student academic progress and ensures students make appropriate educational choices and decisions. Responsible for communications materials related to student advising.
Primary Responsibilities:

• Provides advice to students and staff on a variety of student and academic issues such as program requirements and course selection.

• Reviews, analyzes and makes decisions on a variety of student affairs issues such as transferability of credits, exemptions, program graduation meeting requirements and course substitution. Decides and approves student's course selection and student course requests for Inter University Transfer, Study Away and University Exchange programs.

• Assesses Student Affairs problems, informs, and advises Chair, Internships and Student Affairs Manager, and/or Program Directors and formulate recommendation on problem resolution. Make student affairs decisions in collaboration with other Student Advisors.

• Responsible for updating and editing website materials related to student advising, as well as course and program information in the Undergraduate Calendar. Maintain and create pamphlets and e-communications to promote programs and program related events.

• Liaise with internal University offices in order to better advise students and make thorough decisions on Student Academic Affairs.

• Act as back-up for other Student Advisors in the department and Faculty.

• In collaboration with other Student Advisors, lead and develop group orientation and advising sessions for new and returning students.

• Evaluate program offerings and advise Program Directors with regard to course and program revision, and schedule development. Support course scheduling and timetabling for the academic year in collaboration within the department and enrolment services.

• Provide guidance to students going through periods of personal, financial, or medical difficulties, and refers them to the appropriate resources within McGill.

• Review, evaluate and recommend academic background and records of applicants for transfer applications in tandem with the ISA member who has this portfolio.

Other Qualifying Skills and/or Abilities

• Knowledge of University policies and procedures related to student affairs and academic programs.

• Demonstrated experience in student advising and processes.

• Demonstrated ability to work as a member of a team as well as autonomously.

• Must have excellent interpersonal skills and tact, be customer-focused and exhibit tolerance and compassion in stressful situations.

• Problem-solving skills with a proven ability to provide recommendations and suggest alternatives.

• Demonstrated organizational and priority setting skills with proven ability to multitask and work under tight deadlines.

• Strong communications skills with a proven ability to write, summarize and proofread student advising documents.

• Proficiencywithcomputerized applicationsincludingword-processingsoftware,spreadsheets, presentation software, databases, Banner SIS and Minerva,emailandresearch on the Web. English spoken and written; French, spoken and written.

As one of Montreal's Top Employers, here is what we offer:

• Competitive benefits package (Health, Dental, Life Insurance) (if eligible)

• Defined contribution pension plan (with employer contribution up to 10%) (if eligible)

• Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)

• Competitive vacation policy

• Two (2) personal days

• Two (2) floating holidays

• Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day

• Paid time off over the December holiday period

• Tuition waiver for regular employees and their dependents

• Up to one (1) day of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.
For a definition of our language proficiency levels, please click here.

Job Profile: