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Student Support Advisor Jobs (NOW HIRING)

Snhu

Student-Breakthrough Advisor

Lumberton, NC

$13.50/hr

BTM-CB seeks to complete its mission through dedicated advising and support of students, college access and success curriculum on eight College-Bound Saturdays, and a college success culture and ...

Imagine Learning

Academy Support Advisor

$16.84 - $20/hr

At Imagine Learning, we Empower Potential - in students, educators, and each other. As the leading ... The academy support advisor proactively develops and maintains strong relationships with our ...

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Student Support Advisor information

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How much do student support advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for student support advisor in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Student Support Advisor vs Academic Counselor?

AspectStudent Support AdvisorAcademic Counselor
Required CredentialsTypically a bachelor's degree in education, counseling, or related fieldUsually a bachelor's or master's degree in counseling, psychology, or education
Work EnvironmentEducational institutions, student services officesSchools, colleges, universities, student support centers
Employer & Industry UsageUsed across schools and universities to support student successCommonly found in academic institutions providing guidance on coursework and career paths

While both roles support students, a Student Support Advisor primarily focuses on overall student well-being and resource navigation, whereas an Academic Counselor emphasizes academic planning and course guidance. Both roles are vital in educational settings but serve different aspects of student support.

What are the key skills and qualifications needed to thrive as a student support advisor, and why are they important?

To thrive as a Student Support Advisor, you need a background in education, counseling, or social work, often supported by a relevant degree or certification. Familiarity with student information systems, case management software, and FERPA compliance is typically required. Excellent interpersonal communication, problem-solving abilities, and cultural sensitivity help build trust and effectively support diverse student populations. These skills ensure students receive personalized guidance and resources, contributing to their academic success and well-being.

What skills do you need to work in student support services?

Student Support Advisors need strong communication and interpersonal skills to effectively assist students. They should also have problem-solving abilities, patience, and knowledge of student services or counseling practices; familiarity with relevant software tools can be beneficial. These roles often require empathy, organizational skills, and the ability to handle sensitive information.

What do you need to become a student support advisor?

To become a student support advisor, candidates typically need a relevant bachelor's degree such as education, counseling, or social work. Strong communication, interpersonal skills, and experience working with students or in educational settings are also important. Some roles may require certifications or training in counseling or student services.

How does a student support advisor typically collaborate with faculty and other campus departments to assist students?

Student Support Advisors often work closely with faculty, academic departments, and other support services to provide comprehensive assistance to students. They may coordinate meetings to discuss students' academic progress, participate in intervention teams for at-risk students, and connect students with resources such as counseling, tutoring, or financial aid. This collaboration ensures that students receive holistic support, and advisors often serve as a central point of contact, advocating for students' needs across campus. Regular communication and teamwork are essential parts of the role, helping to create an inclusive and supportive learning environment.

What is a student support advisor?

Student Support Advisors are professionals who assist students in navigating academic and personal challenges throughout their education. They provide guidance on academic planning, connect students to campus resources, and offer support for issues such as time management, mental health, and career development. Their goal is to help students succeed by offering individualized support and connecting them with the tools and services they need to thrive.
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Student Support Advisor jobs near you
Infographic showing various Student Support Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,769 per year, or $21.5 per hour.

Part Time Student Advisor

Washtenaw Community College

Ann Arbor, MI • On-site

$19 - $23.75/hr

Full-time

Retirement

Re-posted 4 days ago

Job description

Posting Details
Posting Details (Default Section)
Posting Number:
0603653
Position Title:
Part Time Student Advisor
Position is:
Part Time
Position Type:
Faculty Position (Full Time/Part Time)
Department/Ofc.:
Instruction
Position Description:
Why Join WCC?
  • A welcoming environment for our students, faculty & staff
  • WCC tuition waiver of 3 credit hours per semester
  • Retirement options and flexible schedules available
  • Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more!
  • Check out our Part Time Benefits here

Washtenaw Community College (WCC) is seeking Part time Student Advisors. Needs may become available prior to or during each semester. Upon successful submission of your application, resume, and transcripts, you will be considered for opportunities on a per academic year basis.
Position Summary:
The Part time Student Advisor - General shall provide academic services including academic advising, facilitating registration, supporting the Advising and Coaching department and activities for WCC students. This position is part time and is not guaranteed to lead to a full-time position.
Essential Job Duties and Responsibilities:
  • Advise and document, using various modes of communication (see technology minimum qualifications), student interactions concerning degree and career requirements, course selection, academic status and class expectations in support of student goals and academic program requirements.
  • Primarily serve students via drop-in advising.
  • Inform students of academic policies and procedures.
  • Responsible for the advising email inbox, monitor advising portal, process program changes and override requests.
  • Provide advising assistance in triage process of students via phone and
  • Zoom as well as monitor the advising chat queue.
  • Review and respond to the Help Desk After Hours callback list for advising.
  • Assist with registration process for students.
  • Develop and maintain a cooperative relationship with other Student Services staff and the instructional faculty to facilitate information exchange.
  • Provide point of contact support for guest, non-degree seeking and dual-enrolled students.
  • Refer students to Licensed Professional Counselors for personal counseling and/or health issues as well as refer students to their assigned advisors as needed.
  • Utilize technology, including AI-enabled tools and software where appropriate, to support teaching, learning, student engagement, professional responsibilities, institutional service, and other responsibilities. Use such technologies in a manner consistent with academic standards, professional ethics, confidentiality requirements, and compliance with institutional policies, procedures, and applicable regulations.
  • Other duties as assigned.

Hours/Schedule:
This is a part-time position accountable for up to 20 hours per week on campus during the operating hours of 8:00am-6:00pm Monday-Thursday, 8:00am-5:00pm Friday, and occasional Saturdays.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
  • Bachelor's degree required in a relevant field.
  • Equivalent of minimum of two (2) years of full-time work experience at the college level, with a preference at the community college level.
  • Demonstrated successful advising or other supportive experience at the college level, with a preference at community college level.
  • Ability to work a flexible schedule as needed to accommodate day, evening, weekend and distance/online students. Regular schedule will vary based on office and student need and will include Saturday hours.
  • Ability to use technology: Online tools such as email, on-line chat, learning management systems, customer relationship systems, Zoom and real-time on-line advising.
  • Knowledge of degree audits and student information systems.
  • Ability to work with a diverse student population and staff as an Instruction and Student Affairs area team member.
  • Ability to demonstrate sound judgment, respond to unusual circumstances and appropriately handle confidential materials and matters.
  • Strong interpersonal and writing skills to deal effectively with various college and community publics.
  • Demonstrated ability to use technology relevant to the discipline and faculty role, including the capacity to learn and appropriately utilize emerging AI-supported tools. Ability to evaluate the accuracy, reliability, and appropriateness of AI-generated content; maintain confidentiality where required; exercise professional and academic judgment; and uphold ethical standards in the use of technology for teaching, learning, and service.

Preferred Qualifications:
Additional Preferred Qualifications:
  • Master's degree in Higher Education/Student Affairs, Education, Human Services, Social Work or other related human service field

Posting Date:
Closing Date:
Open Until Filled
Yes
Special Instructions to Applicants:
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:
$25.46
Salary Comments:

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