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Student Billing Jobs (NOW HIRING)

Soka

Manager of Student Accounts/Bursar

Stuart, FL · On-site

Oversee all student billing cycles, statements, refunds, and collections in accordance with federal, state, and institutional policies. * Manage the university's student account systems (e.g ...

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Student Billing information

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$13

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$34

How much do student billing jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for student billing in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Student Billing vs Student Accounts Coordinator?

AspectStudent BillingStudent Accounts Coordinator
CredentialsTypically requires a high school diploma or associate degree; some roles prefer accounting or finance certificationsSimilar credentials; often requires experience in student financial services or accounting
Work EnvironmentFinancial offices within educational institutions, handling billing processesStudent services offices, managing accounts and financial inquiries
Employer & Industry UsageColleges and universities, focusing on billing proceduresEducational institutions, overseeing student account management
Search & Comparison IntentUnderstanding billing processes and responsibilitiesManaging student accounts and resolving financial issues

While both roles involve financial interactions with students, Student Billing primarily focuses on generating and managing billing statements, whereas Student Accounts Coordinator handles overall student account management and financial inquiries. Both positions require similar credentials and work within educational finance departments, but their specific responsibilities differ.

What are some common challenges faced in a student billing role, and how can they be managed effectively?

Professionals in Student Billing often encounter challenges such as managing high volumes of billing inquiries during peak registration periods, resolving discrepancies in student accounts, and communicating complex financial information to students and parents. To manage these challenges effectively, it’s important to stay organized, develop strong attention to detail, and maintain clear, empathetic communication. Many teams use dedicated billing software and follow established protocols to ensure accuracy and efficiency, and they often collaborate closely with financial aid and admissions departments to resolve issues promptly.

What is student billing?

Student billing refers to the process by which a school or university charges students for tuition, fees, room and board, and other related expenses. The billing office generates invoices, tracks payments, and manages student accounts to ensure that all financial obligations are met. Students usually receive their bills electronically and can pay online or in person. The office also handles questions about charges, payment plans, and financial holds. Keeping up with student billing is important for maintaining enrollment and accessing campus services.

What are the key skills and qualifications needed to thrive as a student billing specialist, and why are they important?

To thrive as a Student Billing Specialist, you need a solid understanding of accounting principles, attention to detail, and experience with billing processes, typically supported by a degree in finance, accounting, or a related field. Proficiency with student information systems (SIS), billing software like Banner or PeopleSoft, and spreadsheet tools such as Microsoft Excel is essential. Strong communication, problem-solving skills, and the ability to manage sensitive information with discretion make someone stand out in this position. These skills ensure accurate billing, prompt issue resolution, and a positive experience for students and families navigating financial processes.
More about Student Billing jobs
What job categories do people searching Student Billing jobs look for? The top searched job categories for Student Billing jobs are:
Student Billing jobs near you
Infographic showing various Student Billing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.

Student Billing Specialist Assistant

Prosum Inc.

Riverside, CA • On-site

$29.50/hr

Contractor

Posted 27 days ago

Job description

Job Description
Billing Specialist AssistantPay Rate: $29.50/hour Position Summary
We are seeking a detail-oriented Student Billing Specialist Assistant to provide high-quality customer service and administrative support in a higher education environment. This role serves as a primary point of contact for students, families, faculty, staff, and external stakeholders by responding to inquiries related to student accounts, billing, financial services, registration processes, and related student support functions.
The ideal candidate has excellent communication, organizational, and problem-solving skills, along with the ability to interpret policies, maintain confidentiality, and deliver exceptional customer service in a fast-paced environment.
Key Responsibilities
  • Serve as the primary point of contact for students, parents, faculty, staff, and external customers by phone, email, and in person.
  • Respond to inquiries regarding student accounts, billing, payment options, refunds, account balances, holds, and related account activity.
  • Provide information on institutional policies, procedures, and applicable federal, state, and institutional regulations.
  • Review and interpret student account information using enterprise student information systems and online payment platforms.
  • Process student account transactions, including refunds, payment plans, deferred payments, third-party sponsorships, contract payments, stop payments, and account adjustments.
  • Place, release, and manage account holds in accordance with established policies and procedures.
  • Investigate and resolve customer concerns while escalating complex issues when appropriate.
  • Maintain accurate records and documentation of customer interactions and account activity.
  • Support daily administrative operations, including monitoring department email, answering incoming calls, processing incoming mail, and maintaining departmental records.
  • Provide front-line customer service support at centralized student service centers or reception areas as needed.
  • Collaborate with cross-functional departments, including Financial Aid, Registrar, Admissions, and other administrative offices, to resolve student account issues.
  • Ensure compliance with privacy regulations, including the Family Educational Rights and Privacy Act (FERPA), when handling confidential student information.
  • Perform additional administrative and customer service duties as assigned.
Required Qualifications
  • Associate's degree or equivalent combination of education and customer service or administrative experience.
  • Experience providing customer service in a professional office, financial services, higher education, or administrative environment.
  • Strong verbal and written communication skills.
  • Excellent organizational, time management, and multitasking abilities.
  • Experience handling confidential information with professionalism and discretion.
  • Proficiency with Microsoft Office Suite and enterprise database or student information systems.
  • Ability to interpret policies, procedures, and regulations while providing accurate information to customers.
  • Strong analytical and problem-solving skills with attention to detail.
Preferred Qualifications
  • Experience working in higher education, student services, student accounts, bursar, registrar, financial aid, or related administrative offices.
  • Knowledge of FERPA regulations and student privacy requirements.
  • Experience with student information systems (SIS), enterprise resource planning (ERP) platforms, or online payment systems.
  • Experience processing student billing, receivables, refunds, payment plans, or account reconciliation.
  • Experience providing front-desk or centralized student service support.
Desired Skills
  • Exceptional customer service and interpersonal skills.
  • Ability to communicate complex information clearly and professionally.
  • Strong conflict resolution and customer issue management skills.
  • Ability to work independently while collaborating with cross-functional teams.
  • High level of accuracy and attention to detail.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • Commitment to providing an inclusive, student-centered customer experience.

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