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Student Billing Jobs (NOW HIRING)

Lincoln University

Bursar

Lincoln University, PA · On-site

Prepare student billings. * Prepare account receivables to trial balance. * All other relevant duties as required. EDUCATION: * Bachelor's degree, Master's preferred. EXPERIENCE: * Five years of ...

160 Driving Academy

Student Success Advisor

Rockford, IL · On-site

$25/hr

Update student communication and activity in Salesforce. * Assist with enrollment documentation and student billing package requirements. * Support job placement follow-up and verify placement after ...

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How much do student billing jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for student billing in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Student Billing vs Student Accounts Coordinator?

AspectStudent BillingStudent Accounts Coordinator
CredentialsTypically requires a high school diploma or associate degree; some roles prefer accounting or finance certificationsSimilar credentials; often requires experience in student financial services or accounting
Work EnvironmentFinancial offices within educational institutions, handling billing processesStudent services offices, managing accounts and financial inquiries
Employer & Industry UsageColleges and universities, focusing on billing proceduresEducational institutions, overseeing student account management
Search & Comparison IntentUnderstanding billing processes and responsibilitiesManaging student accounts and resolving financial issues

While both roles involve financial interactions with students, Student Billing primarily focuses on generating and managing billing statements, whereas Student Accounts Coordinator handles overall student account management and financial inquiries. Both positions require similar credentials and work within educational finance departments, but their specific responsibilities differ.

What are some common challenges faced in a Student Billing role, and how can they be managed effectively?

Professionals in Student Billing often encounter challenges such as managing high volumes of billing inquiries during peak registration periods, resolving discrepancies in student accounts, and communicating complex financial information to students and parents. To manage these challenges effectively, it’s important to stay organized, develop strong attention to detail, and maintain clear, empathetic communication. Many teams use dedicated billing software and follow established protocols to ensure accuracy and efficiency, and they often collaborate closely with financial aid and admissions departments to resolve issues promptly.

What is student billing?

Student billing refers to the process by which a school or university charges students for tuition, fees, room and board, and other related expenses. The billing office generates invoices, tracks payments, and manages student accounts to ensure that all financial obligations are met. Students usually receive their bills electronically and can pay online or in person. The office also handles questions about charges, payment plans, and financial holds. Keeping up with student billing is important for maintaining enrollment and accessing campus services.

What are the key skills and qualifications needed to thrive as a Student Billing Specialist, and why are they important?

To thrive as a Student Billing Specialist, you need a solid understanding of accounting principles, attention to detail, and experience with billing processes, typically supported by a degree in finance, accounting, or a related field. Proficiency with student information systems (SIS), billing software like Banner or PeopleSoft, and spreadsheet tools such as Microsoft Excel is essential. Strong communication, problem-solving skills, and the ability to manage sensitive information with discretion make someone stand out in this position. These skills ensure accurate billing, prompt issue resolution, and a positive experience for students and families navigating financial processes.
More about Student Billing jobs
What job categories do people searching Student Billing jobs look for? The top searched job categories for Student Billing jobs are:
Student Billing jobs near you
Infographic showing various Student Billing job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.
Student Accounts Customer Service and Collections Specialist

Student Accounts Customer Service and Collections Specialist

Gettysburg College

Gettysburg, PA

$17.50 - $23.25/hr

Other

Posted 29 days ago

Gettysburg College rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

482nd of 560 rated colleges and universities

Job description

Employment Opportunity
Job Title Student Accounts Customer Service and Collections Specialist Department Financial Services Office Position Summary
Gettysburg College is seeking a full-time Student Accounts Customer Service and Collections Specialist reporting directly to the Assistant Director of Student Accounts.
 
The Student Accounts Customer Service and Collections Specialist position is responsible for: 
  • Communicating and providing exceptional customer service to students, parents, and families by greeting customers at the Student Accounts window, responding to telephone inquiries and email messages, and assisting with payments and questions regarding student accounts
  • Collection activities related to student accounts, including monitoring student account balances, following up on past due payment plans, making collection calls, sending collection correspondence, assisting with inactive balance follow-up, and supporting the placement of accounts with external collection agencies as necessary
  • Posting and reconciling payments, processing refunds, scanning checks for daily deposit, ensuring all manual adjustments have proper documentation, and reconciliation of accounts related to student billing and financial aid disbursement
  • Assisting with the maintenance of undergraduate student billing processes including coordinating billing dates, preparing statement messages, and collaborating with campus departments to ensure accurate and timely billing
  • Supporting student loan processing and servicing through Heartland ECSI, including updating service indicators on past due loan accounts and responding to loan questions from students and parents
  • Monitors external payment funding sources applied to student accounts
  • Assisting with the registration and preregistration hold process each semester
  • General office and administrative duties including sorting and distributing mail, maintaining shared drive files, preparing bank deposits, and assisting with petty cash audits
  • Demonstrating "GREAT... together" core values to create a culture for success by aligning priorities with department, division, and College goals, and promoting an environment that focuses on collaboration, teamwork, and quality customer service
Qualifications
The successful candidate will hold a high school diploma or equivalent.  Strong written and verbal communication skills are required.  A minimum of two years of experience in customer service, billing, accounts receivable, collections, and data entry is highly preferred, as well as a strong proficiency in Microsoft excel.  Basic accounting knowledge and previous experience in a higher education or university environment are preferred. 
 
Candidate will have: 
  • Strong communication and customer service skills with the ability to maintain a positive and calm demeanor during high volume and high stress periods
  • Strong organizational, time management, and data entry skills with fine attention to detail and a high level of accuracy
  • The ability to manage multiple tasks simultaneously and successfully prioritize duties to meet deadlines
  • The ability to exercise sound judgment in complex billing and collections situations
  • The ability to maintain and handle confidential student and parent information in the appropriate manner
  • The ability to work independently, as a team player, and remain flexible and responsive to the changing needs of the work environment
  • Proficiency in Microsoft Office Suite and the ability to learn relevant accounting, billing, and student accounts software
 
Special Instructions Summary
Review of applications will begin July 17, 2026, and remain open until filled.
Posting Number 20101028A EEO Statement
Gettysburg College, an equal opportunity employer, complies with all applicable federal, state, local laws and regulations regarding nondiscrimination. All qualified applicants will receive consideration for employment and admission. The College prohibits discrimination and harassment, and provides equal opportunity without regard to race, ethnicity, color, religion, national origin, disability, veteran status, marital/familial status, possession of a General Education Development Certificate (GED) as compared to a high school diploma, sexual orientation, gender identity, gender expression, sex, age, or genetic information in all aspects of employment, educational programs, activities, and admissions. Pursuant to Title IX of the Education Amendment of 1972, Gettysburg College prohibits discrimination on the basis of sex (i.e., which includes but is not limited to the prohibition of sexual misconduct and relationship violence, including sexual assault and harassment) in all of its educational programs and activities. 

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