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Remote Student Support Jobs in Chicago, IL (NOW HIRING)

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Remote Student Support information

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How much do remote student support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote student support in Chicago, IL is $22.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.04 per hour, depending on experience, location, and employer.

What is remote student support?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What skills and qualifications are needed for remote student support?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What are the main challenges remote student support professionals face and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in Chicago, IL?

The most popular types of Student Support jobs in Chicago, IL are:

What are popular job titles related to Remote Student Support jobs in Chicago, IL?

For Remote Student Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Student Support jobs in Chicago, IL look for?

The top searched job categories for Remote Student Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Student Support jobs?

Cities near Chicago, IL with the most Remote Student Support job openings:

Infographic showing various Remote Student Support job openings in Chicago, IL as of September 2026, with employment types broken down into 2% Internship, 66% Full Time, 26% Part Time, 2% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,118 per year, or $22.2 per hour.

Remote Licensed Mental Health Counselor for Student Support at Gotham Enterprises

Northbrook, IL • Remote

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Position Overview

Gotham Enterprises Ltd is on the lookout for a dedicated and experienced Licensed Mental Health Counselor to join our team, providing essential support for students within our school counseling center. This full-time remote position leverages telehealth facilities to ensure that we reach and positively impact the mental wellness of our student community in Northbrook, Illinois. The annual salary for this role ranges from USD 90,000 to 104,000, commensurate with qualifications and experience.

About the Organization

At Gotham Enterprises, we are committed to fostering an inclusive and supportive environment that prioritizes the mental health and well-being of students. Our counseling center plays a pivotal role in the campus ecosystem, focused on enhancing personal growth and academic success through comprehensive mental health services tailored to student needs. We believe in an integrated approach to counseling that involves collaboration with other campus services, ensuring that each student receives holistic support.

Work Environment

The work environment is dynamic, collaborative, and primarily conducted remotely via our telehealth platform, allowing for flexibility in service delivery while maintaining the highest standards of care. You will become part of a professional team that interacts regularly via virtual meetings, utilizing advanced digital tools to coordinate efforts and share resources. Your role will uniquely bridge the gap between virtual and on-campus resources, ensuring students receive the mental health support they require regardless of their location.

Key Responsibilities
  • Conduct thorough intake assessments and screenings for students to evaluate their specific mental health needs and collaboratively develop tailored treatment plans.
  • Provide short-term individual counseling sessions through telehealth platforms, offering crisis intervention for students experiencing a range of psychological issues, from anxiety and depression to academic stressors.
  • Facilitate support groups and workshops that cover critical topics such as coping strategies, stress management, and personal development, empowering students to navigate their academic environment successfully.
  • Collaborate with academic advisors, residential life staff, and student organizations to design programs that enhance student well-being and promote a comprehensive support system on campus.
  • Engage in proactive outreach efforts, organizing mental health awareness campaigns and wellness events that foster a culture of support and openness regarding mental health issues.
  • Maintain accurate and confidential records of student interactions in compliance with ethical and legal standards, ensuring data security and privacy.
Patient Population / Client Focus

This role will predominantly focus on college students, who often face unique pressures and mental health challenges that can impact their educational experience. You will actively address concerns common to this demographic, such as anxiety related to academic performance, relationship challenges, and transitional stressors. Your work will significantly contribute to students' overall well-being and their academic success.

Qualifications
  • An active, unrestricted license as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Professional Counselor (LCPC), Clinical Psychologist, or Licensed Clinical Social Worker (LCSW).
  • A Master's or doctoral degree in Counseling, Psychology, Social Work, or a related field.
  • Strong understanding of the mental health concerns specifically faced by college students along with the ability to develop applicable strategies and interventions.
  • Excellent communication and interpersonal skills, necessary for building rapport with students and collaborating with a diverse campus community.
  • Familiarity with evidence-based practices and brief therapy models that are effective in a university setting.
  • Demonstrated ability to manage a diverse caseload within a fast-paced environment.
Preferred Experience
  • A minimum of 2 years of experience in a counseling environment, ideally within academic or educational settings.
  • Familiarity with teletherapy best practices and relevant digital tools.
Compensation and Benefits
  • Attractive salary range of USD 90,000 to 104,000 annually, based on experience and qualifications.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off to ensure a balanced work-life dynamic.
  • Investment in your professional growth through access to regular training opportunities, workshops, and continuing education.
  • A collaborative and vibrant work environment with a team of passionate mental health professionals.
  • Opportunities for research collaborations and professional publications, enhancing your profile in the field of counseling.
  • Access to university resources such as libraries, recreational facilities, and participation in cultural activities.
Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in nurturing our employees' professional development through continuous learning and career advancement opportunities. As a member of our team, you will have access to tailored career pathways, enabling you to grow into leadership roles within the organization or deepen your expertise in specialized areas of counseling.

Why Join Our Team

If you are passionate about making a meaningful impact on students’ lives and supporting their mental health journey within an educational framework, we encourage you to apply. You will be part of a committed team working to promote academic and emotional success for students, utilizing innovative practices and a supportive work culture.

Application Information

If you are eager to help students thrive academically, emotionally, and personally, please submit your resume and a detailed cover letter outlining your qualifications and passion for supporting student mental health. Join us at Gotham Enterprises Ltd and contribute to a meaningful mission of fostering student success through comprehensive mental health support.