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Remote Student Support Jobs in Deerfield, IL (NOW HIRING)

Keypath Education

Student Advisor

Schaumburg, IL · On-site +1

$48K - $60K/yr

... to support your well-being and professional growth: * Embrace the flexibility of remote, hybrid ... the student journey from enrolment to graduation. We are a rapidly growing, fast-moving ...

Keypath Education

Student Advisor

Schaumburg, IL · On-site +1

... to support your well-being and professional growth: * Embrace the flexibility of remote, hybrid ... the student journey from enrolment to graduation. We are a rapidly growing, fast-moving ...

Keypath Education

Student Advisor

Schaumburg, IL · On-site +1

$48K - $60K/yr

... to support your well-being and professional growth: * Embrace the flexibility of remote, hybrid ... the student journey from enrolment to graduation. We are a rapidly growing, fast-moving ...

Pierre Strand

Part time English Teacher (Remote)

Chicago, IL · On-site +1

$46K - $62K/yr

Lead discussions, assess student performance, and provide feedback and grading of homework Minimum ... Dedicated Support Team: We've got your back with all the materials and human support you need to ...

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See Deerfield, IL salary details

$10

$21

$29

How much do remote student support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote student support in Deerfield, IL is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $23.70 per hour, depending on experience, location, and employer.

What is remote student support?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What skills and qualifications are needed for remote student support?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What are the main challenges remote student support professionals face and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What job categories do people searching Remote Student Support jobs in Deerfield, IL look for?

The top searched job categories for Remote Student Support jobs in Deerfield, IL are:

What cities near Deerfield, IL are hiring for Remote Student Support jobs?

Cities near Deerfield, IL with the most Remote Student Support job openings:

Remote Student Support jobs near you
Infographic showing various Remote Student Support job openings in Deerfield, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,527 per year, or $21.9 per hour.

Student Engagement Specialist

Chicago, IL • On-site, Remote

TCS Education System
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about TCS Education Systemexternal

$45K - $55K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Description:
Job Title: Student Engagement Specialist
Department: Enrollment Management
Reports To: Vice Provost, this position will highly engage with Admissions, Student Affairs, Academic Advising, and Academic Affairs
Job Summary:
The Student Engagement Specialist links Student Life, Admissions, and Academic Affairs, ensuring a seamless transition for students from prospective status to engaged members of the university community. This position supports student success by providing guidance on financial aid and prospective/new student programming while also fostering student retention and institutional goals.
Through collaboration with both Enrollment and Student Life, the role facilitates student engagement initiatives, enhances the student experience, and strengthens university retention efforts. This role will own the New Student Onboarding process.
Interview Component: Through hypothetical scenarios,candidates must demonstrate critical thinking skills and the ability to problem solve and communicate effectively with and on a student's behalf.
Key Responsibilities:
Student Support & Admissions Liaison:
  • Serve as a point of contact for prospective students, guiding them through the admissions process and financial aid navigation, and connecting students with their academic advisor for course scheduling.

  • Provide front-line financial aid support, including FAFSA completion, eligibility requirements, and application deadlines.

  • Collaborate with Academic Advisors to ensure new students' course schedules align with degree requirements and career aspirations.

  • Offer individualized support to new students, addressing common concerns and connecting them withrelevant university resources.

  • Lead the Student ID process for new students

Student Engagement & Retention:
  • Develop and implement programs that promote student engagement in university life, including welcome back to school week, preparing for key university learning experiences, and other milestone academic events.

  • Organize workshops and events that support student success and financial literacy.

Collaboration & Institutional Support:
  • Work closely with Admissions, Student Life, and Academic Affairs to align recruitment, retention, and engagement strategies.

  • Serve as a key liaison between prospective students and current student engagement initiatives to create a seamless transition into university life.

  • Support other departments in various programs and events, including but not limited to university learning experiences, commencement, recruitment, informational sessions, mixers, etc.

  • Provide program support for university-sponsored programs and events, including but not limited to Weeks of Welcome, Commencement, and University Learning Experiences.

Compliance & Reporting:
  • Complete internal financial training (Canvas: FA 101) to ensure compliance with financial aid policies.

  • Generate reports on new and prospective student programming, retention, and admissions conversion rates for university leadership.

Strategic Contribution:
  • Support university goals by actively participating in strategic planning and continuous improvement efforts related to student retention.

  • Work with university leadership to implement best practices that promote diversity, equity, inclusion, and belonging in student retention.

Qualifications:
  • Education: Bachelor's degree in Education, Counseling, Student Affairs, Higher Education Administration, or a related field (Master's preferred) from a regionally accredited institution.

  • Experience: 3+ years of experience in higher education, student services, admissions, financial aid, or a similar role.

Knowledge & Skills:
  • General understanding of financial aid processes, admissions procedures, and student support services.

  • Strong interpersonal and communication skills, with the ability to build relationships with diverse student populations.

  • Excellent organizational skills and attention to detail.

  • Ability to work collaboratively across departments to enhance student success.

  • Technological proficiency, including familiarity with Student Information Systems (SIS), financial aid platforms, and CRM tools such as Salesforce and Campus Nexus.

Skills & Competencies:
  • Student-Centered Approach: Strong commitment to supporting student success and well-being.

  • Communication: Excellent written and verbal communication skills, with the ability to clearly convey complex information.

  • Problem-Solving: Ability to troubleshoot and resolve student issues efficiently.

  • Multitasking: Capable of managing multiple priorities in a dynamic environment.

Work Environment & Salary:
  • Work Mode: Remote with minimal required travel.

  • Salary Range: $45,000 - $55,000 annually.

Saybrook University offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.
Saybrook University is an Equal Opportunity Employer.
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Saybrook University

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