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Remote Student Support Jobs in Washington (NOW HIRING)

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Remote Student Support information

What is remote student support?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What skills and qualifications are needed for remote student support?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What are the main challenges remote student support professionals face and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in Washington?

The most popular types of Student Support jobs in Washington are:

What job categories do people searching Remote Student Support jobs in Washington look for?

The top searched job categories for Remote Student Support jobs in Washington are:

What cities in Washington are hiring for Remote Student Support jobs?

Cities in Washington with the most Remote Student Support job openings:

Infographic showing various Remote Student Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Student Brand Ambassador - University of Maryland (College Park)

Kaplan, Inc.

College Park, MD โ€ข Remote

$17/hr

Part-time

Re-posted 20 days ago


Job description

Job Titleย 

Student Brand Ambassador - University of Maryland (College Park)

Job Description

If you are a go-getter, involved on your campus, and want to use your skills to help improve student's lives through education, we are looking for highly motivated Student Brand Ambassadors to join our Kaplan family. In this position, you will increase Kaplan's visibility on campus, or virtually, through various initiatives and activities, including grassroots marketing, lead generation, relationship building, social media, and more.

The Kaplan Student Ambassador role is a paid position with competitive compensation and incentivized lead and enrollment targets. The hours are flexible based on business needs and ~5 to 10 hours per week. The position includes a paid training program with the information and tools you need to help you be a successful Student Ambassador.

Primary/Key Responsibilities:

  • Use your existing connections to build and strengthen Kaplan relationships with student organizations

  • Generate leads through a variety of on-campus initiatives and social media efforts, including club meetings, Kaplan events, and social media sharing

  • Execute grassroots marketing initiatives, including on-campus tables, fairs, flyers, and more

  • Develop new relationships, and establish partnerships, with influential student groups and organizations

  • Present to students on campus to share how Kaplan's products and resources will help them achieve their goals

  • Create and share content through personal social media channels to engage students with the Kaplan brand and experience

  • Use your knowledge and expertise of your campus to bring Kaplan to relevant campus activities and initiatives

  • Collaborate with cross-functional teams to identify on-campus event opportunities (including school fairs, club/organization meetings)

  • Support students who are ready to enroll in a course by connecting them with the appropriate test prep advisor

Education and Experience:

  • Level of Education: Current sophomore, junior, or senior on campus

  • Skills:

    • Engaged in your campus community or an active member or leader of a student club or organization

    • Active on social media with an engaged audience and strong digital presence

    • Skilled in finding relevant student groups and fostering those relationships

    • Creative problem solver with excellent communication skills

    • Able to manage multiple initiatives while working independently and remotely

  • Benefits:

  • Competitive Compensation- starting at $17/hour

  • Bonus Opportunities for reaching lead and enrollment targets

  • A Free Kaplan Course (MCAT, LSAT, GMAT GRE, DAT, OAT, PCAT)

  • Flexible Schedule

  • Professional Development to prepare for your career path after college

Kaplan is an Equal Opportunity Employer. Information regarding benefits can be found here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

#LI-Remote

Location

College Park, MD, USA

Additional Locationsย 

Employee Type

Employee

Job Functional Areaย 

Branding

Business Unit

00091 Kaplan Higher ED

Diversity & Inclusion Statement:


Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer andall qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex.We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities.Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.