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Sales Support Engineer Jobs (NOW HIRING)

We are seeking a Sales Support Specialist (Sales & Marketing Support Engineer) to join our dynamic team in Boca Raton, Florida. As part of the Business Development team, and reporting to the Area ...

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that ...

Sales Engineer

Dublin, OH · On-site

$60K - $68K/yr

Director of Sales, Building Acoustics Job Summary The Sales Support Engineer provides marketing, technical, and commercial support to the nationwide sales organization, with a focus on Building ...

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... with Sales, Customer Success, and Applied AI as the technical support voice on the account team.

The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data ... Support engineer engagement within assigned territory by identifying key firms and driving ...

The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data ... Support engineer engagement within assigned territory by identifying key firms and driving ...

The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data ... Support engineer engagement within assigned territory by identifying key firms and driving ...

The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data ... Support engineer engagement within assigned territory by identifying key firms and driving ...

The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data ... Support engineer engagement within assigned territory by identifying key firms and driving ...

The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data ... Support engineer engagement within assigned territory by identifying key firms and driving ...

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Sales Support Engineer information

See salary details

$38K

$84.3K

$149K

How much do sales support engineer jobs pay per year?

As of Jun 24, 2026, the average yearly pay for sales support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Sales Support Engineer vs Sales Engineer?

AspectSales Support EngineerSales Engineer
Primary RoleProvides technical support, product demonstrations, and pre-sales assistanceEngages directly with clients to understand needs and close sales
Required SkillsTechnical knowledge, communication, product expertiseTechnical knowledge, sales skills, client interaction
Work EnvironmentCollaborates with sales teams, often in office or lab settingsField visits, client meetings, presentations
CertificationsTechnical certifications, industry-specific credentialsTechnical certifications, sales training

While both roles require technical knowledge and support skills, Sales Support Engineers focus on pre-sales technical assistance, whereas Sales Engineers actively engage with clients to drive sales and close deals. Understanding these differences helps in choosing the right career path or job focus within sales and technical support teams.

Is support engineer a good career?

A support engineer role involves assisting customers with technical issues, often requiring strong problem-solving and communication skills. It can be a good career for those interested in technology, with opportunities for advancement into specialized or managerial positions, and often involves working with tools like ticketing systems and technical documentation.

What are the key skills and qualifications needed to thrive as a Sales Support Engineer, and why are they important?

To thrive as a Sales Support Engineer, you need a solid technical background in engineering or related fields, combined with strong analytical and problem-solving abilities. Familiarity with CRM software, technical documentation tools, and product configuration systems is typically required, as well as relevant certifications such as CompTIA or vendor-specific credentials. Excellent communication, teamwork, and customer service skills help bridge the gap between sales teams and clients. These skills and qualities are crucial for translating technical solutions into customer value, ensuring successful sales processes, and fostering long-term client relationships.

What is a Sales Support Engineer?

A Sales Support Engineer is a technical professional who assists sales teams by providing product knowledge, technical expertise, and solutions to meet customer needs. They bridge the gap between the engineering and sales departments, helping to translate customer requirements into technical specifications. Their responsibilities often include preparing technical proposals, demonstrating products, and answering customer queries. Sales Support Engineers play a crucial role in ensuring customer satisfaction and facilitating the sales process.

How does a Sales Support Engineer typically collaborate with sales and technical teams to ensure customer satisfaction?

As a Sales Support Engineer, you act as a vital bridge between the sales team and technical departments. You’ll regularly join meetings with sales representatives to understand client needs, then work closely with engineering or product teams to craft tailored technical solutions. This role often involves preparing technical documentation, conducting product demonstrations, and troubleshooting pre-sales technical issues. Effective communication and strong teamwork skills are essential, as you’ll need to ensure all stakeholders are aligned and customers receive accurate, timely information.

What is the role of a sales support engineer?

A sales support engineer assists the sales team by providing technical expertise, product demonstrations, and solutions tailored to customer needs. They often collaborate with engineering and customer service teams, utilize technical tools, and may require certifications to effectively support sales processes and ensure customer satisfaction.

What is L1, L2, and L3 support salary?

For a Sales Support Engineer, L1, L2, and L3 support roles typically have increasing salary levels, with L1 being entry-level and L3 requiring more experience and technical expertise. Salaries can range from approximately $50,000 for L1 to over $80,000 for L3 positions annually, depending on location, industry, and company size. These roles often involve technical troubleshooting, customer communication, and product knowledge, with L3 support requiring advanced skills and problem-solving abilities.

What does a sales engineer do?

A sales engineer combines technical knowledge with sales skills to understand customer needs and recommend appropriate products or solutions. They often provide product demonstrations, technical support, and collaborate with engineering teams to ensure customer requirements are met. Strong communication skills and technical expertise are essential for success in this role.
More about Sales Support Engineer jobs
What cities are hiring for Sales Support Engineer jobs? Cities with the most Sales Support Engineer job openings:
Who are the top companies hiring for Sales Support Engineer jobs? The top employers for Sales Support Engineer jobs are:
What states have the most Sales Support Engineer jobs? States with the most job openings for Sales Support Engineer jobs include:
Infographic showing various Sales Support Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $84,294 per year, or $40.5 per hour.
Tier II Technical Support Engineer

Other

Posted 16 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Tier II Technical Support Engineer


On behalf of our client, Procom Services is searching for a Tier II Technical Support Engineer for a contract opportunity in Plano, TX.


Tier II Technical Support Engineer Job Details


Provides technical support to field engineers, technicians, and other personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and/or upgrade. Provides support to customer/users where the product is highly technical or sophisticated in nature. 


Tier II Technical Support Engineer Mandatory Skills


-Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. 

-Ability to maintain poise and professionalism under pressure. 

-Ability to multi-task, prioritizes job requirements, and meet deadlines. 

-Friendly and approachable personality with positive attitude. 

-Self-motivated and productive focus. 

-Strong proven, customer service soft skills. 

-Strong troubleshooting and documentation skills. 

Product specific requirements:

-General understanding of SQL as related to product support. 

-Knowledge of TCP/IP and LAN technologies. 

-Strong analytical abilities including log analysis skills. 

-Understanding of Windows Operating system. 

-Understanding of Linux Operation systems.


Tier II Technical Support Engineer Start Date


ASAP


Tier II Technical Support Engineer Assignment Length


6 months with possible extensions

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.