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Process Documentation Jobs (NOW HIRING)

Robert Half

Process Documentation Analyst

Minneapolis, MN · On-site

$50 - $60/hr

We are looking for a Process Documentation Analyst to support a contract engagement with a client in Minneapolis, Minnesota. This Contract position will focus on capturing, organizing, and clarifying ...

AA2IT

Documentation Specialist

Durham, NC · On-site

$29.50/hr

... needed Support process documentation changes and improvements which includes updates to batch records and standard operating procedures (SOPs) Effectively maintain and use metrics for the ...

Kore Wireless Canada Inc.

Process Engineer

Westbury, NY · On-site

Develop, maintain, and optimize configuration workbooks, process documentation, and work instructions for IoT device provisioning and deployment * Translate technical product requirements into clear ...

(isc)2

Business Process Specialist

Responsibilities Process Documentation * Develop and maintain process documentation, SOPs, workflow diagrams, job aids, and templates. * Establish documentation standards and version control ...

(ISC)2

Business Process Specialist

Responsibilities Process Documentation * Develop and maintain process documentation, SOPs, workflow diagrams, job aids, and templates. * Establish documentation standards and version control ...

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How much do process documentation jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for process documentation in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is a process documentation?

A Process Documentation job involves creating, organizing, and maintaining detailed records of business processes, workflows, and procedures. Professionals in this role ensure that processes are clearly documented for consistency, training, and efficiency improvements. They work closely with teams to gather information, standardize workflows, and update documents as needed. This role is essential for process optimization, regulatory compliance, and knowledge management within an organization.

What does a process documentation professional do?

As a Process Documentation specialist, your day-to-day tasks often include interviewing subject matter experts, mapping out workflows, drafting and updating process documents, and reviewing materials for clarity and accuracy. You will collaborate closely with different departments to ensure all processes are properly documented and reflect current practices. Additionally, you may be responsible for maintaining document repositories, implementing changes based on feedback, and helping train team members on new or updated procedures. This role is crucial in supporting organizational efficiency and compliance.

What are the key skills and qualifications needed for process documentation?

To thrive in Process Documentation, you need excellent written communication, analytical skills, and attention to detail, often backed by a background in business, operations, or process improvement. Familiarity with documentation tools like Microsoft Visio, Lucidchart, Confluence, and experience with process mapping or Six Sigma certification are typically required. Strong organizational, interpersonal, and collaboration skills help you work effectively with various stakeholders and subject matter experts. These capabilities ensure you can create clear, accurate process documents that drive efficiency and consistency across the organization.

What does a process documentation specialist do?

A process documentation specialist creates detailed records of business processes, procedures, and workflows to ensure clarity and consistency. They often use tools like flowcharts and documentation software, and their work helps improve operational efficiency and training. Strong writing skills and attention to detail are essential for this role.

What is the role of process documentation?

Process documentation involves creating detailed records of workflows, procedures, and operational steps to ensure consistency, clarity, and efficiency in tasks. For process documentation roles, skills in technical writing, process analysis, and familiarity with tools like flowcharts or documentation software are essential to accurately capture and communicate processes.
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Process Documentation jobs near you
Infographic showing various Process Documentation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,986 per year, or $25.5 per hour.

Process Documentation Specialist

Persante HealthCare Inc

Mount Laurel, NJ • On-site, Remote

$28 - $32/hr

Full-time

Posted 3 days ago

New

Job description

Position Summary
The Process Documentation Specialist is responsible for building and maintaining a scalable, centralized source of truth for company policies, procedures, SOPs, and key operational documentation.
This role partners with department leaders to standardize documentation, improve access to organizational knowledge, support accreditation-readiness activities, and communicate important process and policy updates across the company. The position will also lead implementation of Masset, or a comparable AI-enabled documentation platform, to make company knowledge easier to find, use, and maintain.
Essential Duties and Responsibilities
Process Documentation & Knowledge Management
  • Develop and maintain a centralized company intranet or SharePoint-based resource center for policies, procedures, SOPs, templates, and operational reference materials.
  • Partner with cross-functional leaders to collect, organize, format, and publish documentation using consistent standards and templates.
  • Establish practical documentation governance, including ownership, version control, review cycles, approval workflows, and archival processes.
  • Drive departmental adoption of documentation standards and workflows; help leaders translate informal or tribal knowledge into usable, sustainable processes.
  • Identify documentation gaps, outdated content, duplicate materials, and process inconsistencies; coordinate updates with accountable teams.
  • Monitor content usage, feedback, and documentation quality to continuously improve the company's knowledge-management practices.

Technology & Platform Implementation
  • Lead implementation and adoption of Masset or another AI documentation tool, including content preparation, configuration support, user enablement, and ongoing maintenance.

Accreditation Documentation
  • Own tracking, organization, and maintenance of required accreditation documentation in partnership with relevant operational and clinical stakeholders.

Change Management & Communication
  • Launch and manage the monthly Change Management newsletter, communicating material process, policy, and operational changes across departments.
  • Create clear, accessible communications that help employees understand what changed, why it matters, and where to find the current process.

Required Qualifications
  • 3+ years of experience in process documentation, knowledge management, project coordination, operations, quality, compliance, or a related role.
  • Demonstrated experience creating, organizing, and maintaining policies, procedures, SOPs, and internal resource libraries.
  • Experience building or administering SharePoint, an intranet, or a comparable knowledge-management platform.
  • Strong writing and editing skills, with the ability to convert complex processes into clear, user-friendly documentation.
  • Excellent organization and project-management skills, including the ability to manage multiple workstreams, deadlines, and stakeholders.
  • Strong change-management and interpersonal skills; comfortable working with department heads to secure alignment and adoption.
  • High attention to detail, sound judgment, and a proactive approach to identifying and resolving documentation gaps.
  • Proficiency with Microsoft 365 tools, including SharePoint, Teams, Word, Excel, and PowerPoint.

Preferred Qualifications
  • Familiarity with AI-enabled documentation, enterprise search, knowledgebase, or workflow tools is strongly preferred.
  • Experience supporting healthcare operations, accreditation, compliance, clinical documentation, or regulated environments is preferred.

Physical and Work Requirements
This is a remote position requiring prolonged periods of computer-based work, virtual meetings, document review, written communication, and use of Microsoft 365 and other documentation platforms.
Employment Details (Role-Specific)
Pay Rate / Salary Range: $28.00 - $32.00 Hourly
Job Type: Part-time to Full-time
Schedule: Standard Business Hours / As scheduled based operational needs
Work Location: Remote
Equal Opportunity Employer
Persante Health Care is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

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