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Process Documentation Jobs (NOW HIRING)

NICE

Partner Documentation Manager

Atlanta, GA · On-site

How will you make an impact • Define standards for process documentation and SOP creation • Translate complex workflows into clear SOPs, playbooks, and process maps • Support development of ...

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Dexian

Business Process Analyst

Saint Petersburg, FL · On-site

$57K - $77K/yr

Document current-state business processes using flowcharts, process maps, and workflow diagrams. * Create and maintain process documentation, standard operating procedures (SOPs), and related ...

TSI, Inc.

Documentation Specialist

Shoreview, MN · On-site

$48K - $63K/yr

Support company ISO and QMS requirements related to process documentation, document control, and procedural compliance. * Assist with process improvement efforts by enhancing documentation clarity ...

Senneca Holdings

Process Engineer

Redmond, OR

Owns Process Documentation and Oversight * Oversees and Tracks metrics to discover areas for improvement and impact of changes implemented * Develop and Maintain record keeping tools and processes ...

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How much do process documentation jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for process documentation in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is a Process Documentation job?

A Process Documentation job involves creating, organizing, and maintaining detailed records of business processes, workflows, and procedures. Professionals in this role ensure that processes are clearly documented for consistency, training, and efficiency improvements. They work closely with teams to gather information, standardize workflows, and update documents as needed. This role is essential for process optimization, regulatory compliance, and knowledge management within an organization.

What are the key skills and qualifications needed to thrive in the Process Documentation position, and why are they important?

To thrive in Process Documentation, you need excellent written communication, analytical skills, and attention to detail, often backed by a background in business, operations, or process improvement. Familiarity with documentation tools like Microsoft Visio, Lucidchart, Confluence, and experience with process mapping or Six Sigma certification are typically required. Strong organizational, interpersonal, and collaboration skills help you work effectively with various stakeholders and subject matter experts. These capabilities ensure you can create clear, accurate process documents that drive efficiency and consistency across the organization.

What are some typical responsibilities of a Process Documentation professional on a daily basis?

As a Process Documentation specialist, your day-to-day tasks often include interviewing subject matter experts, mapping out workflows, drafting and updating process documents, and reviewing materials for clarity and accuracy. You will collaborate closely with different departments to ensure all processes are properly documented and reflect current practices. Additionally, you may be responsible for maintaining document repositories, implementing changes based on feedback, and helping train team members on new or updated procedures. This role is crucial in supporting organizational efficiency and compliance.

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Process Documentation jobs near you
Process Documentation & Training Specialist

Process Documentation & Training Specialist

PLUNKETT'S PEST CONTROL, INC

Fridley, MN • On-site

$23 - $27/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Description:

Process Documentation & Training Specialist


In this role you will be responsible for capturing, organizing, and clearly documenting Standard Operating Procedures and workflows that keep our Administration teams running consistently and efficiently. You will also deliver hands-on training to make sure team members can confidently apply what is documented in their day-to-day work. This position is primarily onsite with one work from home day per week.


$23.00 - $27.00 Per Hour


What You Will Be Doing

  • Writing clear, step-by-step SOPs and process guides that are easy to follow for employees at all experience levels
  • Partnering with subject matter experts across the Administration team to accurately capture and document real-world workflows
  • Organizing and maintaining documentation in our centralized knowledge system (Confluence)
  • Creating supporting materials like quick-reference guides, checklists, and tutorials
  • Delivering hands-on training sessions on documented processes and workflows
  • Supporting new hire onboarding by getting people up to speed on processes quickly
  • Providing practical training on tools including Microsoft Excel, Outlook, and Confluence
  • Keeping all documentation current as processes evolve

What We Are Looking For

Required:

  • 2 to 5 years of experience in documentation, training, operations support, or a similar role
  • Strong writing and communication skills with the ability to simplify complex information
  • Experience creating SOPs, user guides, or instructional materials

Preferred

  • Bachelor's degree in Business Administration, Operations, or a related field, or equivalent experience
  • Experience with documentation or knowledge management tools such as Confluence or SharePoint
  • Proficiency in Microsoft Office, especially Excel and Outlook
  • Experience delivering training or facilitating learning sessions

What We Offer

  • $0 deductible health insurance
  • Dental and vision coverage
  • 401k with company-sponsored retirement program
  • One work from home day per week
  • A supportive team that is invested in your success
  • A stable, growing company with over 100 years in business and room to build a career

About Plunkett's


Plunkett's is a solid, family-owned business established in 1915, celebrating over 100 years of continued growth. Our service area covers 24 states with headquarters in Fridley, Minnesota. Our 800+ employees receive competitive wages and rewards, fantastic benefits, a company-sponsored retirement program, continuous training, and career development.


Our Core Four Values

  • Leave No Doubt You Care: Put people first and solve problems with empathy.
  • Own It: Be accountable, follow through, and take pride in your work.
  • Grow to Control Our Destiny: Seek opportunities to grow and re-sell our value every time.
  • Shape Our Legacy: Improve what you touch and help carry forward our 100+ years of service excellence.

Plunkett's is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.


Requirements: