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Process Documentation Jobs in Atlanta, GA (NOW HIRING)

Trimont

Director, Process Documentation

Atlanta, GA · On-site

$150 - $190/hr

Job Summary The Director, Process and Documentation is a pivotal role responsible for overseeing the development and optimization of organizational policies and procedures. This position combines ...

Zelis

Manager of Process Excellence

Atlanta, GA

Maintain and update knowledge repositories, SOPs, and process documentation for team use. * Collaborate with peers and cross-functional partners to align deliverables and share best practices.

Docufree Corporation

Document Processor

Alpharetta, GA

$15 - $15.25/hr

Document Processor Location: Alpharetta, GA Schedule: Full-Time, Monday - Friday First Shift: 6:50am - 3:20pm Second Shift: 3:30pm - 12am Pay: Starting at $15 per hour Why Join Docufree? At Docufree ...

Greif

Process Engineer - Paper Mill

Austell, GA

Develop, maintain, and improve process documentation, standard operating procedures, and operating guidelines. * Track, analyze, and report key performance indicators (KPIs), including production ...

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Process Documentation information

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How much do process documentation jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for process documentation in Atlanta, GA is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $28.41 per hour, depending on experience, location, and employer.

What is a process documentation?

A Process Documentation job involves creating, organizing, and maintaining detailed records of business processes, workflows, and procedures. Professionals in this role ensure that processes are clearly documented for consistency, training, and efficiency improvements. They work closely with teams to gather information, standardize workflows, and update documents as needed. This role is essential for process optimization, regulatory compliance, and knowledge management within an organization.

What does a process documentation professional do?

As a Process Documentation specialist, your day-to-day tasks often include interviewing subject matter experts, mapping out workflows, drafting and updating process documents, and reviewing materials for clarity and accuracy. You will collaborate closely with different departments to ensure all processes are properly documented and reflect current practices. Additionally, you may be responsible for maintaining document repositories, implementing changes based on feedback, and helping train team members on new or updated procedures. This role is crucial in supporting organizational efficiency and compliance.

What are the key skills and qualifications needed for process documentation?

To thrive in Process Documentation, you need excellent written communication, analytical skills, and attention to detail, often backed by a background in business, operations, or process improvement. Familiarity with documentation tools like Microsoft Visio, Lucidchart, Confluence, and experience with process mapping or Six Sigma certification are typically required. Strong organizational, interpersonal, and collaboration skills help you work effectively with various stakeholders and subject matter experts. These capabilities ensure you can create clear, accurate process documents that drive efficiency and consistency across the organization.

What does a process documentation specialist do?

A process documentation specialist creates detailed records of business processes, procedures, and workflows to ensure clarity and consistency. They often use tools like flowcharts and documentation software, and their work helps improve operational efficiency and training. Strong writing skills and attention to detail are essential for this role.

What is the role of process documentation?

Process documentation involves creating detailed records of workflows, procedures, and operational steps to ensure consistency, clarity, and efficiency in tasks. For process documentation roles, skills in technical writing, process analysis, and familiarity with tools like flowcharts or documentation software are essential to accurately capture and communicate processes.

What are popular job titles related to Process Documentation jobs in Atlanta, GA?

For Process Documentation jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Process Documentation jobs in Atlanta, GA look for?

The top searched job categories for Process Documentation jobs in Atlanta, GA are:

Process Documentation jobs near you
Infographic showing various Process Documentation job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $50,955 per year, or $24.5 per hour.

Director, Process Documentation

Trimont

Atlanta, GA • On-site

$150 - $190/hr

Other

Posted 13 days ago

Job description

Job Summary

The Director, Process and Documentation is a pivotal role responsible for overseeing the development and optimization of organizational policies and procedures. This position combines leadership skills with process expertise to guide in creating comprehensive documentation that enhances efficiency, compliance, and strategic alignment across the organization.

Responsibilities
  • Collaborate with senior management and cross‑functional teams to understand strategic objectives and align process documentation with business goals.
  • Oversee the development, revision, and rollout of process documentation—including policies, manuals, control procedures, and Standard Operating Procedures (SOPs)—to ensure clarity, consistency, and compliance with industry standards.
  • Conduct high‑level process analysis to identify inefficiencies, risks, and opportunities for improvement, and develop strategies to address these areas effectively.
  • Facilitate workshops and training sessions to promote understanding and adherence to new and existing procedures across the organization.
  • Manage stakeholder relationships, gathering feedback to continuously refine and enhance processes and procedures.
  • Report on process improvement initiatives and documentation effectiveness to senior leadership, providing insights and recommendations for further development.
Required Qualifications
  • Bachelor’s degree in Business Administration, Management, or a related field.
  • 7+ years’ experience in processing documentation and improvement, with a proven track record of leadership in the commercial loan servicing or financial services industry.
  • Strong leadership skills.
  • Exceptional analytical, organizational, and problem‑solving abilities.
  • Excellent written and verbal communication skills, with the capability to simplify complex information.
  • Proficiency in process mapping tools, Content Management Systems, and other related software.
  • Commitment to quality, accuracy, and continuous improvement.
  • Ability to foster a collaborative, results‑oriented work environment.
Equal Opportunity Employer

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug‑free policy, ensuring that our community is a secure and productive space for all our team members.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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