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Process Documentation Jobs in Connecticut (NOW HIRING)

Chubb

Process Engineer

Simsbury, CT · On-site

Conduct discovery, document current state processes, and identify areas of significant transformation opportunity throughout claims. * Leverage data analysis, feedback channels, and process metrics ...

Chubb

Process Engineer

Simsbury, CT

Conduct discovery, document current state processes, and identify areas of significant transformation opportunity throughout claims. * Leverage data analysis, feedback channels, and process metrics ...

SNI Technology

Process Engineer

Newington, CT · On-site

$100/hr

Create operation sheets, process documentation, and CAD models (Siemens NX experience preferred). * Provide technical support to CNC machining, inspection, heat treat, plating, deburring, shot ...

Marmon Holdings, Inc.

Process Engineer

West Haven, CT · On-site

$80K - $90K/yr

Develop and maintain process documentation, including work instructions, process flow diagrams, PFMEAs, and control plans. * Monitor KPIs such as cycle time, OEE, scrap, and downtime; identify trends ...

Marmon

Process Engineer

West Haven, CT

$80K - $90K/yr

Develop and maintain process documentation, including work instructions, process flow diagrams, PFMEAs, and control plans. * Monitor KPIs such as cycle time, OEE, scrap, and downtime; identify trends ...

LIGHTERA

Process Engineer

Avon, CT · On-site

Create and maintain process documentation, including DFMEA and PFMEA. * Train production staff on new processes and support certification activities. * Ensure process integrity and performance to ...

Roehm

Process Engineer

Wallingford, CT · On-site

$78K - $117K/yr

Maintain process documentation including SOPs, P&IDs, equipment drawings, and equipment files. * Support and improve process control systems (PLC/DCS), instrumentation, and data analysis capabilities.

Roehm

Process Engineer

Wallingford, CT · On-site

$78K - $117K/yr

Maintain process documentation including SOPs, P&IDs, equipment drawings, and equipment files. * Support and improve process control systems (PLC/DCS), instrumentation, and data analysis capabilities.

Lightera

Process Engineer

Avon, CT · On-site

Create and maintain process documentation, including DFMEA and PFMEA. * Train production staff on new processes and support certification activities. * Ensure process integrity and performance to ...

Element Solutions

Senior Process Engineer

West Haven, CT · On-site

$101K - $130K/yr

Supports the transition from pilot to full-scale manufacturing through process documentation, batch ... validation, and operator training. * Ability to lead process engineering related Capital Projects

LATICRETE International

Lead Process Engineer

Bethany, CT

$104K - $135K/yr

Develop operating procedures, process documentation, and best practices. Root Cause Analysis & Problem Solving (10%) * Lead investigation of significant quality, reliability, and production issues.

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Process Documentation information

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$13

$24

$45

How much do process documentation jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for process documentation in Connecticut is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $28.12 per hour, depending on experience, location, and employer.

What is a Process Documentation job?

A Process Documentation job involves creating, organizing, and maintaining detailed records of business processes, workflows, and procedures. Professionals in this role ensure that processes are clearly documented for consistency, training, and efficiency improvements. They work closely with teams to gather information, standardize workflows, and update documents as needed. This role is essential for process optimization, regulatory compliance, and knowledge management within an organization.

What are the key skills and qualifications needed to thrive in the Process Documentation position, and why are they important?

To thrive in Process Documentation, you need excellent written communication, analytical skills, and attention to detail, often backed by a background in business, operations, or process improvement. Familiarity with documentation tools like Microsoft Visio, Lucidchart, Confluence, and experience with process mapping or Six Sigma certification are typically required. Strong organizational, interpersonal, and collaboration skills help you work effectively with various stakeholders and subject matter experts. These capabilities ensure you can create clear, accurate process documents that drive efficiency and consistency across the organization.

What are some typical responsibilities of a Process Documentation professional on a daily basis?

As a Process Documentation specialist, your day-to-day tasks often include interviewing subject matter experts, mapping out workflows, drafting and updating process documents, and reviewing materials for clarity and accuracy. You will collaborate closely with different departments to ensure all processes are properly documented and reflect current practices. Additionally, you may be responsible for maintaining document repositories, implementing changes based on feedback, and helping train team members on new or updated procedures. This role is crucial in supporting organizational efficiency and compliance.

What are the most commonly searched types of Process Documentation jobs in Connecticut? The most popular types of Process Documentation jobs in Connecticut are:
What are popular job titles related to Process Documentation jobs in Connecticut? For Process Documentation jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Process Documentation jobs in Connecticut look for? The top searched job categories for Process Documentation jobs in Connecticut are:
Process Documentation jobs near you
Infographic showing various Process Documentation job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,405 per year, or $24.2 per hour.
Process Engineer

Process Engineer

Chubb

Simsbury, CT • On-site

Full-time

Posted 13 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

136th of 299 rated insurance

Job description


Claims Transformation Solutions & Enablement
Process Engineer, North America Claims
Engineer will be part of Chubb's North America Claims Transformation Solutions & Enablement Team and will be responsible for leading and executing process transformation initiatives across Claims. As a Process Engineer, you will play a critical role in driving operational efficiency, enabling continuous improvement, and elevating customer experience through innovative, technology-forward solutions.
You will work closely with product owners to support the design and implementation of transformative capabilities, while proactively identifying and executing process improvements that simplify claims handling and advance the Claims Transformation roadmap. This role blends deep claims knowledge, data-driven process analysis, AI-enabled productivity, and project and program management to lead high-impact initiatives across the claims function.
In this role, you will collaborate with stakeholders across Claim Operations, Claims Business Units, and IT to develop and deliver technology solutions that support claim best practices and advance business strategies. You will support cross-regional and cross-functional projects with multiple stakeholders, and success requires strong analytical skills, technical competency, clear communication, and a genuine enthusiasm for working in a fast-moving, constantly evolving environment. You will leverage your process orientation, analytical thinking, coaching capability, and comfort with emerging technology to identify, define, plan, and implement transformative projects, process improvements, automation solutions, and organizational change.
The ideal candidate is intellectually curious, embraces change as an opportunity, and actively seeks out new tools and approaches, including AI-powered technologies, to continuously improve how work gets done.
Responsibilities
  • Engineer and deliver continuous improvement and transformation initiatives that are compelling, motivate stakeholders, drive change, create measurable value, and secure buy-in from business leaders.
  • Orchestrate implementation and change management of solutions within the business; communicate project status, issues, and risks to internal and external teams on a regular basis.
  • Conduct discovery, document current state processes, and identify areas of significant transformation opportunity throughout claims.
  • Leverage data analysis, feedback channels, and process metrics to identify areas of improvement that drive simplification in claims handling, create repeatable processes, streamline systems, improve the customer experience (internal and external), and eliminate pain points.
  • Apply AI-powered tools and generative AI assistants to accelerate process documentation, gap analysis, requirements development, and other transformation deliverables, modeling effective use of emerging technology for the broader team.
  • Identify opportunities to optimize resource throughput and capacity utilization; develop strategy and long-term organizational plans with leadership.
  • Create or utilize project and program management tools (project plans, status updates, stakeholder analyses, etc.) to scope, monitor, resource, execute, and communicate the status of multiple workstreams across various initiatives.
  • Create or utilize business process documentation (process maps, job aids, etc.) to capture process steps, interdependencies, and the applications used to complete transactions.
  • Coordinate claims business owners, IT development teams, and other relevant stakeholders to define scope, requirements, design, develop, test, deploy, and monitor solutions as needed.
  • Establish consistent standards and practices within the team and across Claims globally.
  • Support planning and execution of large-scale technology implementations and operational transformation initiatives.
  • Represent business stakeholders in Agile project delivery.
  • Maintain alignment with the broad Claims Transformation vision and roadmap, and actively contribute to its evolution.
  • Support the strategic direction for the core claim management and processing platform by providing oversight on the conceptualization, development, and delivery of new functionality.
  • Maintain accurate and complete documentation (business process flows, end-user training materials, system user guides, etc.) utilizing tools such as SharePoint, MS Teams, JIRA, Visio, and Excel.

Qualifications
  • Bachelor's Degree is recommended, but relevant claims experience will be considered.
  • Experience leading process discovery, process analysis, process design, or process optimization in a transformation or continuous improvement context.
  • Demonstrated ability to influence at multiple levels on relevant issues and challenges to secure buy-in and drive change.
  • Genuine learning agility; quickly grasps new concepts and emerging technologies, proactively seeks out development opportunities, and continuously expands expertise.
  • Intellectual curiosity and a natural inclination to question how things work, explore new approaches, and identify better ways of doing things.
  • Thrives in a constantly changing, fast-paced environment where priorities evolve and transformation is ongoing; views ambiguity as an opportunity rather than an obstacle.
  • Strong analytical and problem-solving skills; ability to deconstruct complex problems and determine viable solution options using data as a guide.
  • Solid execution capability with attention to quality, adherence to deadlines, and a positive impact on the customer experience.
  • Process orientation with strong attention to detail and a focus on repeatability and scalability.
  • Clear understanding of root cause analysis and the ability to suggest creative, practical resolutions.
  • Familiarity with AI-powered productivity tools (such as Microsoft Copilot, Claude, or similar generative AI assistants) and a demonstrated willingness to incorporate AI-enabled workflows into day-to-day transformation work to drive efficiency and output quality.
  • Openness to adopting new and evolving technologies, including enterprise AI platforms, as they are introduced, and an ability to help others do the same.
  • Knowledge of digital and automation solutions in the marketplace and how they apply to the insurance industry.
  • Robust communication and presentation skills, verbal and written.
  • Self-motivated, results-driven, and well-organized.
  • Proficiency with Microsoft suite, specifically PowerPoint, Visio, and Excel.
  • Agile, Waterfall, or other project management methodology experience.

The pay range for the role is $80,300 to $117,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

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Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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