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Process Optimization Jobs in Connecticut (NOW HIRING)

Experience leading process discovery, process analysis, process design, or process optimization in a transformation or continuous improvement context. * Demonstrated ability to influence at multiple ...

Director of Process Engineering

Farmington, CT · On-site

$158.60 - $237.80/hr

Process Optimization & Manufacturing Support - own process performance metrics and drive continuous improvement: improve yield and first‑pass yield, optimize throughput and cycle time, reduce scrap ...

Apply AI and advanced analytics to improve process understanding, process characterization, scale-up risk assessment, root-cause analysis, process optimization, yield, process robustness, and ...

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Process Optimization information

See Connecticut salary details

$23

$29

$35

How much do process optimization jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for process optimization in Connecticut is $29.57, according to ZipRecruiter salary data. Most workers in this role earn between $25.62 and $35.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for process optimization?

To thrive in Process Optimization, you need strong analytical skills, a background in process engineering or industrial engineering, and often a relevant degree in engineering, business, or operations management. Familiarity with process mapping software, Lean Six Sigma methodologies, and data analysis tools such as Excel, Minitab, or Tableau is commonly required, with certifications like Lean Six Sigma Green or Black Belt being advantageous. Exceptional problem-solving abilities, communication skills, and a collaborative mindset help candidates stand out in this role. These skills are crucial for identifying inefficiencies, facilitating improvements, and driving measurable results across diverse business operations.

What is process optimization?

A Process Optimization job focuses on analyzing, improving, and streamlining workflows to enhance efficiency, reduce costs, and improve overall performance. Professionals in this role use data analysis, automation, and best practices to identify bottlenecks and implement solutions. They often collaborate with cross-functional teams to drive continuous improvement and ensure sustainable operational success. Depending on the industry, this role may involve Lean, Six Sigma, or other methodologies to optimize business processes.

What is a process optimization specialist?

A process optimization specialist is a professional who analyzes and improves business processes to increase efficiency, reduce costs, and enhance quality. They often use tools like Lean, Six Sigma, or data analysis software and may require certifications in process improvement methodologies.

What does a process optimization specialist do?

A typical day for a Process Optimization professional involves analyzing current workflows, identifying areas for improvement, and collaborating with cross-functional teams to implement solutions. You may spend time mapping out processes, conducting data analysis, and facilitating meetings or workshops to gather input and drive change. The role often requires balancing hands-on problem solving with documentation and reporting progress to stakeholders. Close collaboration with departments such as production, quality assurance, and IT is common to ensure sustainable improvements. These varied responsibilities keep the work dynamic and provide opportunities for ongoing learning and impact.

What are the most commonly searched types of Process Optimization jobs in Connecticut? The most popular types of Process Optimization jobs in Connecticut are:
What are popular job titles related to Process Optimization jobs in Connecticut? For Process Optimization jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Process Optimization jobs in Connecticut look for? The top searched job categories for Process Optimization jobs in Connecticut are:
Infographic showing various Process Optimization job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,516 per year, or $29.6 per hour.

Process Engineer

Chubb

Simsbury, CT • On-site

Full-time

Posted 27 days ago


Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 304 rated insurance


Job description


Claims Transformation Solutions & Enablement
Process Engineer, North America Claims
Engineer will be part of Chubb's North America Claims Transformation Solutions & Enablement Team and will be responsible for leading and executing process transformation initiatives across Claims. As a Process Engineer, you will play a critical role in driving operational efficiency, enabling continuous improvement, and elevating customer experience through innovative, technology-forward solutions.
You will work closely with product owners to support the design and implementation of transformative capabilities, while proactively identifying and executing process improvements that simplify claims handling and advance the Claims Transformation roadmap. This role blends deep claims knowledge, data-driven process analysis, AI-enabled productivity, and project and program management to lead high-impact initiatives across the claims function.
In this role, you will collaborate with stakeholders across Claim Operations, Claims Business Units, and IT to develop and deliver technology solutions that support claim best practices and advance business strategies. You will support cross-regional and cross-functional projects with multiple stakeholders, and success requires strong analytical skills, technical competency, clear communication, and a genuine enthusiasm for working in a fast-moving, constantly evolving environment. You will leverage your process orientation, analytical thinking, coaching capability, and comfort with emerging technology to identify, define, plan, and implement transformative projects, process improvements, automation solutions, and organizational change.
The ideal candidate is intellectually curious, embraces change as an opportunity, and actively seeks out new tools and approaches, including AI-powered technologies, to continuously improve how work gets done.
Responsibilities
  • Engineer and deliver continuous improvement and transformation initiatives that are compelling, motivate stakeholders, drive change, create measurable value, and secure buy-in from business leaders.
  • Orchestrate implementation and change management of solutions within the business; communicate project status, issues, and risks to internal and external teams on a regular basis.
  • Conduct discovery, document current state processes, and identify areas of significant transformation opportunity throughout claims.
  • Leverage data analysis, feedback channels, and process metrics to identify areas of improvement that drive simplification in claims handling, create repeatable processes, streamline systems, improve the customer experience (internal and external), and eliminate pain points.
  • Apply AI-powered tools and generative AI assistants to accelerate process documentation, gap analysis, requirements development, and other transformation deliverables, modeling effective use of emerging technology for the broader team.
  • Identify opportunities to optimize resource throughput and capacity utilization; develop strategy and long-term organizational plans with leadership.
  • Create or utilize project and program management tools (project plans, status updates, stakeholder analyses, etc.) to scope, monitor, resource, execute, and communicate the status of multiple workstreams across various initiatives.
  • Create or utilize business process documentation (process maps, job aids, etc.) to capture process steps, interdependencies, and the applications used to complete transactions.
  • Coordinate claims business owners, IT development teams, and other relevant stakeholders to define scope, requirements, design, develop, test, deploy, and monitor solutions as needed.
  • Establish consistent standards and practices within the team and across Claims globally.
  • Support planning and execution of large-scale technology implementations and operational transformation initiatives.
  • Represent business stakeholders in Agile project delivery.
  • Maintain alignment with the broad Claims Transformation vision and roadmap, and actively contribute to its evolution.
  • Support the strategic direction for the core claim management and processing platform by providing oversight on the conceptualization, development, and delivery of new functionality.
  • Maintain accurate and complete documentation (business process flows, end-user training materials, system user guides, etc.) utilizing tools such as SharePoint, MS Teams, JIRA, Visio, and Excel.

Qualifications
  • Bachelor's Degree is recommended, but relevant claims experience will be considered.
  • Experience leading process discovery, process analysis, process design, or process optimization in a transformation or continuous improvement context.
  • Demonstrated ability to influence at multiple levels on relevant issues and challenges to secure buy-in and drive change.
  • Genuine learning agility; quickly grasps new concepts and emerging technologies, proactively seeks out development opportunities, and continuously expands expertise.
  • Intellectual curiosity and a natural inclination to question how things work, explore new approaches, and identify better ways of doing things.
  • Thrives in a constantly changing, fast-paced environment where priorities evolve and transformation is ongoing; views ambiguity as an opportunity rather than an obstacle.
  • Strong analytical and problem-solving skills; ability to deconstruct complex problems and determine viable solution options using data as a guide.
  • Solid execution capability with attention to quality, adherence to deadlines, and a positive impact on the customer experience.
  • Process orientation with strong attention to detail and a focus on repeatability and scalability.
  • Clear understanding of root cause analysis and the ability to suggest creative, practical resolutions.
  • Familiarity with AI-powered productivity tools (such as Microsoft Copilot, Claude, or similar generative AI assistants) and a demonstrated willingness to incorporate AI-enabled workflows into day-to-day transformation work to drive efficiency and output quality.
  • Openness to adopting new and evolving technologies, including enterprise AI platforms, as they are introduced, and an ability to help others do the same.
  • Knowledge of digital and automation solutions in the marketplace and how they apply to the insurance industry.
  • Robust communication and presentation skills, verbal and written.
  • Self-motivated, results-driven, and well-organized.
  • Proficiency with Microsoft suite, specifically PowerPoint, Visio, and Excel.
  • Agile, Waterfall, or other project management methodology experience.

The pay range for the role is $80,300 to $117,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US