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Payroll Representative Jobs (NOW HIRING)

Payroll Support Rep

El Paso, TX

$47K - $49K/yr

The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response ...

Payroll Manager

Colorado Springs, CO · On-site

$55.41 - $64.16/hr

... representative on the business side of the implementation, translating operational needs into system decisions and practical solutions. • Partner with internal stakeholders and external ...

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Payroll Resource

Nashville, TN

$22.75 - $31/hr

Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives. * Oversee/Support payroll functions for a portfolio ...

Payroll Resource

Irvine, CA · On-site +1

$20 - $30/hr

Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives. * Oversee/Support payroll functions for a portfolio ...

Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives. * Oversee/Support payroll functions for a portfolio ...

Payroll Resource

Salt Lake City, UT · On-site +1

$22.75 - $31/hr

Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives. * Oversee/Support payroll functions for a portfolio ...

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

Previous payroll experience, or light accounting experience. In return, you'll enjoy competitive pay, a comprehensive benefits package (health, dental, vision, PTO, and 401(k)), and flexible hybrid ...

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Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

Previous payroll experience, or light accounting experience. In return, you'll enjoy competitive pay, a comprehensive benefits package (health, dental, vision, PTO, and 401(k)), and flexible hybrid ...

Payroll Resource

Nashville, TN · On-site +1

$22.75 - $31/hr

Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives. * Oversee/Support payroll functions for a portfolio ...

Payroll Resource

Salt Lake City, UT · On-site

$22.75 - $31/hr

Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives. * Oversee/Support payroll functions for a portfolio ...

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Payroll Representative information

See salary details

$27.5K

$57.1K

$63.5K

How much do payroll representative jobs pay per year?

As of Jul 4, 2026, the average yearly pay for payroll representative in the United States is $57,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Payroll Representative, and why are they important?

To thrive as a Payroll Representative, you need strong attention to detail, mathematical proficiency, and knowledge of payroll regulations, typically supported by a degree in accounting or a related field. Familiarity with payroll software systems such as ADP, Paychex, or QuickBooks, as well as understanding of timekeeping and HRIS systems, is important. Strong organizational skills, confidentiality, and effective communication are standout soft skills in this role. These skills and qualities are crucial to ensure accurate and timely payroll processing, compliance with laws, and positive employee relations.

What is the highest paying job in payroll?

The highest paying roles in payroll typically include Payroll Manager, Payroll Director, or Payroll Vice President, which involve overseeing payroll operations and strategy. These positions often require extensive experience, leadership skills, and knowledge of payroll systems and compliance, and they can offer salaries significantly higher than entry-level payroll roles.

What is the difference between Payroll Representative vs Payroll Clerk?

AspectPayroll RepresentativePayroll Clerk
Required CredentialsHigh school diploma; some roles prefer certifications like CPP or payroll-specific trainingHigh school diploma; basic payroll or accounting knowledge
Work EnvironmentOffice setting, interacting with employees and HROffice environment, handling data entry and record keeping
Employer & Industry UsageCommon in HR and payroll departments across various industriesTypically found in administrative or accounting departments
Search & Comparison IntentPeople comparing payroll roles with similar responsibilitiesIndividuals seeking entry-level payroll or administrative positions

The Payroll Representative and Payroll Clerk roles both involve payroll processing but differ mainly in responsibilities and experience. Payroll Representatives often handle employee inquiries and ensure compliance, while Payroll Clerks focus on data entry and record keeping. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are some common challenges Payroll Representatives face when handling payroll for large organizations?

Payroll Representatives in large organizations often manage high volumes of employee data, which can make accuracy and attention to detail critical. One common challenge is staying up to date with frequent changes in tax regulations and company policies, which can impact payroll calculations. Additionally, coordinating with HR, finance, and department managers to resolve discrepancies or answer employee inquiries requires strong communication and problem-solving skills. These challenges are typically addressed by leveraging payroll software, ongoing training, and effective cross-departmental collaboration.

What does a payroll representative do?

A payroll representative is responsible for processing employee compensation, ensuring accurate calculation of wages, deductions, and taxes. They often use payroll software, verify timesheets, and ensure compliance with company policies and legal regulations. Attention to detail and knowledge of payroll procedures are essential for this role.

What qualifications do I need for payroll?

Payroll representatives typically need a high school diploma or equivalent, with some roles preferring an associate's degree or relevant coursework in accounting or business. Strong attention to detail, proficiency with payroll software and spreadsheets, and knowledge of payroll laws and tax regulations are important qualifications for the role.

How to get into payroll with no experience?

To become a payroll representative with no experience, start by gaining basic knowledge of payroll processes, such as understanding wage calculations and tax deductions, through online courses or tutorials. Entry-level positions often require strong attention to detail, basic computer skills, and familiarity with payroll software like QuickBooks or ADP. Gaining relevant certifications, such as the Fundamental Payroll Certification (FPC), can also improve your chances of entry into the field.
More about Payroll Representative jobs
What cities are hiring for Payroll Representative jobs? Cities with the most Payroll Representative job openings:
What states have the most Payroll Representative jobs? States with the most job openings for Payroll Representative jobs include:
What are popular job titles related to Payroll Representative jobs? For Payroll Representative jobs, the most frequently searched job titles are:
Infographic showing various Payroll Representative job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $57,086 per year, or $27.4 per hour.
Payroll Support Rep

Payroll Support Rep

ADP

El Paso, TX

$47K - $49K/yr

Full-time

Retirement, PTO

Posted 24 days ago


Job description

ADP is hiring a Payroll Support Representative -- Level I. The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators. The person in this role will use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations as well as third party vendors that provide services to our Clients. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group of Clients for the purpose of providing proactive updates and information.

  • Client Facing with Assigned Non-Comp Payroll Client Base
  • Works in an inbound phone support model
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues
  • Conducts Initial Issue Troubleshooting
  • Works with internal teams to resolve complex issues

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

RESPONSIBILITIES:

  • Respond to questions from Clients regarding the use of the WFN, PayX, ezLM, Portal, and HRB applications. Provides application/navigation support.
  • Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.
  • Performs new feature setup requests (e.g. Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add'l locations, etc.).
  • Assists and supports Clients with Payroll processing questions and issues.
  • Use on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.
  • Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
  • Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate. Communicates status and resolution to Client.

Completes complex projects including:

1. Calculation updates, special reports, tax amendments, company setup, troubleshooting

2. PTO, OT, Double Time, etc. researches historical data for adjustments needed

3. Researches Benefit Accruals recalculates and imports corrections.

  • Assists Client with tax changes for understanding, conducts research and follow-ups as needed.
  • Performs other related duties as assigned.
  • Occasional extended hours during peak seasons. May work 5 - 10 hours of OT 6 - 8 weeks of the year.
Functional Responsibility:
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues

Typical Assignments:

  • Typically will focus on smaller and/or less complex clients.
  • Complexity may be measured by one or more of the following: # of employee, structure of client's PR Department, utilization of PR functionality, complexity of PR configuration, unique workflows, etc.
Decision Making/Judgment:
  • Decisions made are based on established processes and procedures. Exceptions are referred to manager or senior team members

Contact (Internal - External):

  • Internal: work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with other service areas
  • External: ADP Client Contact
QUALIFICATIONS REQUIRED:
  • 1 year of customer service experience

Experience:

Minimum 2 years of payroll processing experience. Basic knowledge of payroll tax deposit, filings, principles and wage and hour laws.

Expected to achieve a working knowledge of the following applications:

  • WFN ( Portal)
  • PR Module, HR Module, TA Module
  • Wage Garnishments
  • Tax Registration
  • Total Tax Plus
  • ADP Reporting
  • GLI

ADP Tools

  • SharePoint
  • AutoPay Mainframe
  • LUMIN
  • All internal tools to support the offering

Exposure to additional offerings:

  • Comp Benefits, Comp HR
  • COBRA
  • FSA
  • 401k

Preference will be given to candidates who have the following:

  • Bachelors Preferred. Completion of FPC (Fundamental Payroll Certification).
  • High-level payroll knowledge including payroll skills for processing Client payrolls. Accuracy and dependability important since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
  • Basic knowledge of payroll tax principles and wage and hour laws.
  • Strong verbal and written communication skills.
  • Ability to analyze and resolve problems through effective customer interface and communication.
  • Must be able to work under time constraints to ensure that deadlines are met.
  • Excellent Professional Customer Service Skills.
  • Strong Organizational Skills.
  • Strong Process and documentation skills.
  • Strong Research Skills.
  • Proficient in MS Office applications, especially Word and Excel Proficiency in using PC

ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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