ZipRecruiter

Log In

1

Patient Experience Jobs (NOW HIRING)

Allevio

Patient Experience Specialist

Humble, TX · On-site

$15 - $19.25/hr

Allevio Patient Experience Specialist At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of ...

Momentum Medical

Patient Experience Manager

Brandon, FL · On-site

$25 - $35/hr

Position Overview The Patient Experience Manager owns the patient journey and serves as the central hub for experience, communication, and operational coordination. This individual will help create a ...

Searhc

Patient Experience Representative

Sitka, AK

$25 - $31.88/hr

Pay Range:$25.00 - $31.88 The Patient Experience Specialist (PES) functions as a customer service liaison and facilitator between patients, families, staff and SEARHC medical and administrative ...

Brio Medical

Patient Experience Host

Greenville, SC · On-site

$17 - $22.25/hr

Keeps work area and surrounding patient waiting areas neat and well-ordered to provide a clean and professional environment to the overall patient experience. * Complies with federal and local laws ...

Duo Health

Patient Experience Specialist

San Juan, PR · On-site

$17.75 - $22.50/hr

The Patient Experience Specialist plays a critical role in engaging patients and supporting care team operations by serving as the first point of contact for patients attributed to Duo Health. This ...

next page

Showing results 1-20

All JobsPatient Experience Jobs

Patient Experience information

See salary details

$11

$19

$26

How much do patient experience jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for patient experience in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a Patient Experience professional?

A Patient Experience professional is responsible for improving the overall experience of patients within healthcare settings. They focus on ensuring that patients receive compassionate, effective, and timely care while addressing concerns and feedback from patients and their families. Their role often includes analyzing patient satisfaction data, implementing service improvements, and collaborating with clinical and non-clinical teams to enhance all aspects of patient interactions. By fostering a patient-centered culture, they help healthcare organizations provide better care and improve patient outcomes.

What are some examples of patient experience?

Patient experience refers to how patients perceive their interactions with healthcare providers and facilities, including communication, wait times, and the overall quality of care. Examples include respectful communication, clear explanations of treatment, prompt service, and compassionate staff behavior. Improving patient experience often involves gathering feedback through surveys and implementing patient-centered care practices.

What is the difference between Patient Experience vs Patient Advocate?

AspectPatient ExperiencePatient Advocate
Required CredentialsHealthcare certifications, customer service skillsHealthcare knowledge, communication skills, certifications vary
Work EnvironmentHospitals, clinics, healthcare settingsHospitals, community organizations, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsPatient support organizations, hospitals, advocacy groups
Search & Comparison IntentUnderstanding roles in patient care experienceAssisting patients, navigating healthcare systems

Patient Experience professionals focus on improving overall patient satisfaction and care quality within healthcare settings. Patient Advocates actively support and guide patients through their healthcare journeys, addressing concerns and ensuring their rights are protected. While both roles aim to enhance patient care, Patient Experience roles are more about service improvement, whereas Patient Advocates provide direct patient support and advocacy.

What are some common challenges faced by Patient Experience professionals, and how are they typically addressed?

Patient Experience professionals often face the challenge of balancing patient satisfaction with operational efficiency. They may encounter issues such as communication gaps between staff and patients, managing complaints, or addressing unmet expectations. To address these challenges, professionals regularly collect and analyze patient feedback, collaborate closely with clinical and administrative teams, and implement targeted improvement initiatives. Continuous staff training and fostering a culture of empathy are also key strategies to enhance the patient experience.

What are good jobs for patient care experience?

Jobs that utilize patient care experience include medical assistant, nursing assistant, patient care technician, and medical receptionist. These roles often require strong communication skills, basic medical knowledge, and sometimes certification or training. They provide opportunities to work directly with patients in healthcare settings such as hospitals, clinics, or long-term care facilities.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers with experience. These positions typically require strong skills, certifications, or licenses, and may involve long hours or high responsibility but do not necessarily require a college degree.

What are the career paths in patient experience?

Career paths in patient experience include roles such as Patient Experience Coordinator, Patient Advocate, and Patient Relations Manager. Advancement can lead to leadership positions like Director of Patient Experience or Chief Patient Officer, often requiring strong communication skills, healthcare knowledge, and experience in customer service or healthcare administration.

What are the key skills and qualifications needed to thrive in Patient Experience roles, and why are they important?

To excel in Patient Experience roles, a background in healthcare administration, customer service, or a related field, often supported by a relevant degree or certification, is essential. Familiarity with patient feedback systems, healthcare analytics tools, and electronic health records (EHRs) is typically required. Exceptional communication, problem-solving abilities, and empathy help professionals connect with patients and address their concerns effectively. These skills are vital to ensure positive patient interactions, improve satisfaction scores, and foster a culture of patient-centered care.
More about Patient Experience jobs
What cities are hiring for Patient Experience jobs? Cities with the most Patient Experience job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
What states have the most Patient Experience jobs? States with the most job openings for Patient Experience jobs include:
What job categories do people searching Patient Experience jobs look for? The top searched job categories for Patient Experience jobs are:
Patient Experience jobs near you
Infographic showing various Patient Experience job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.

Patient Experience Specialist

Allevio

Humble, TX • On-site

$15 - $19.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Allevio Patient Experience Specialist

At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions—like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients.

We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive—today and for the long haul.

Position Overview

Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company's vision and values.

Key Responsibilities

  • Always exhibits professional behavior.
  • Smiles and helps patients feel comfortable. Provides a great patient experience.
  • Welcome and check in patients.
  • Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail.
  • Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log).
  • Confirming and entering patients' demographics and insurance information.
  • Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary.
  • Check patients out, make return appointments, and collect payment for any services or products received.
  • Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable.
  • Work as a team and provide overall support for the physicians and other office staff.

Requirements & Qualifications

  • One year or more of medical front office experience.
  • Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients.
  • Demonstrated attention to detail.
  • Ability to work quickly with high accuracy.
  • Friendly and welcoming demeanor.
  • Ability to collect money due from patients.
  • Understanding of ICD 10 and CPT coding and modifiers.
  • Ability to communicate clearly by telephone, in writing and in person.
  • Willingness to take on any task assigned.
  • Dedication to integrity, accountability and respect.

What You'll Bring

  • Strong collaboration skills with the ability to work effectively across teams and functions
  • Proven initiative and a proactive mindset—you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward
  • Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change
  • Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit.
  • A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture

Benefits & Perks

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and company holidays

Equal Opportunity Employer

Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.

Apply