ZipRecruiter

Log In

1

Patient Experience Jobs in Florida (NOW HIRING)

Momentum Medical

Patient Experience Manager

Brandon, FL · On-site

$25 - $35/hr

Position Overview The Patient Experience Manager owns the patient journey and serves as the central hub for experience, communication, and operational coordination. This individual will help create a ...

Compass Group

PATIENT EXPERIENCE MANAGER

Tampa, FL · On-site

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to ...

Compass Group

PATIENT EXPERIENCE MANAGER

Tampa, FL

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to ...

Get In Line Inc

Patient Experience Manager

Brandon, FL · On-site

$25 - $35/hr

Position Overview The Patient Experience Manager owns the patient journey and serves as the central hub for experience, communication, and operational coordination. This individual will help create a ...

Compass Group

PATIENT EXPERIENCE MANAGER

Tampa, FL · On-site

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to ...

Get In Line Inc

Patient Experience Manager

Brandon, FL · On-site

Position Overview The Patient Experience Manager owns the patient journey and serves as the central hub for experience, communication, and operational coordination. This individual will help create a ...

next page

Showing results 1-20

All JobsPatient Experience JobsPatient Experience Jobs in Florida

Patient Experience information

See Florida salary details

$8

$14

$20

How much do patient experience jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient experience in Florida is $14.44, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.10 per hour, depending on experience, location, and employer.

What is a patient experience professional?

A Patient Experience professional is responsible for improving the overall experience of patients within healthcare settings. They focus on ensuring that patients receive compassionate, effective, and timely care while addressing concerns and feedback from patients and their families. Their role often includes analyzing patient satisfaction data, implementing service improvements, and collaborating with clinical and non-clinical teams to enhance all aspects of patient interactions. By fostering a patient-centered culture, they help healthcare organizations provide better care and improve patient outcomes.

What are the key skills and qualifications needed to thrive in patient experience roles?

To excel in Patient Experience roles, a background in healthcare administration, customer service, or a related field, often supported by a relevant degree or certification, is essential. Familiarity with patient feedback systems, healthcare analytics tools, and electronic health records (EHRs) is typically required. Exceptional communication, problem-solving abilities, and empathy help professionals connect with patients and address their concerns effectively. These skills are vital to ensure positive patient interactions, improve satisfaction scores, and foster a culture of patient-centered care.

What are some common challenges faced by patient experience professionals, and how are they typically addressed?

Patient Experience professionals often face the challenge of balancing patient satisfaction with operational efficiency. They may encounter issues such as communication gaps between staff and patients, managing complaints, or addressing unmet expectations. To address these challenges, professionals regularly collect and analyze patient feedback, collaborate closely with clinical and administrative teams, and implement targeted improvement initiatives. Continuous staff training and fostering a culture of empathy are also key strategies to enhance the patient experience.

What is the difference between Patient Experience vs Patient Advocate?

AspectPatient ExperiencePatient Advocate
Required CredentialsHealthcare certifications, customer service skillsHealthcare knowledge, communication skills, certifications vary
Work EnvironmentHospitals, clinics, healthcare settingsHospitals, community organizations, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsPatient support organizations, hospitals, advocacy groups
Search & Comparison IntentUnderstanding roles in patient care experienceAssisting patients, navigating healthcare systems

Patient Experience professionals focus on improving overall patient satisfaction and care quality within healthcare settings. Patient Advocates actively support and guide patients through their healthcare journeys, addressing concerns and ensuring their rights are protected. While both roles aim to enhance patient care, Patient Experience roles are more about service improvement, whereas Patient Advocates provide direct patient support and advocacy.

What are the career paths in patient experience?

Career paths in patient experience include roles such as Patient Experience Coordinator, Patient Advocate, and Patient Relations Manager. Advancement can lead to leadership positions like Director of Patient Experience or Chief Patient Officer, often requiring strong communication skills, healthcare knowledge, and experience in customer service or healthcare administration.

What is a patient experience job description?

A patient experience job involves improving patients' interactions with healthcare providers and facilities by addressing their needs, concerns, and satisfaction. Roles often include patient advocacy, communication, and ensuring a positive healthcare environment, requiring strong interpersonal and communication skills. These positions may also involve data collection and reporting to enhance service quality.

What are the most commonly searched types of Patient Experience jobs in Florida?

The most popular types of Patient Experience jobs in Florida are:

What are popular job titles related to Patient Experience jobs in Florida?

For Patient Experience jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Patient Experience jobs in Florida look for?

The top searched job categories for Patient Experience jobs in Florida are:

What cities in Florida are hiring for Patient Experience jobs?

Cities in Florida with the most Patient Experience job openings:

Patient Experience jobs near you
Infographic showing various Patient Experience job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $30,032 per year, or $14.4 per hour.

Patient Experience Coordinator

Tampa General Hospital (TGH)

Tampa, FL • On-site

$16.50 - $21.75/hr

Full-time

Posted 6 days ago

Tampa General Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

387th of 1,065 rated hospitals

Job description

The Patient Experience Coordinator serves as an internal consultant to ensure the delivery of a world-class experience for patients and families throughout the organization. Serves as a patient experience subject matter expert, providing recommendations and support to leaders and their teams. Responsible for performing job duties in accordance with the shared purpose, vision and values of Tampa General Hospital.
Essential Functions:
  • Spends the majority of time partnering closely with clinical, service line/institute and system leadership to develop local and organization-wide service excellence programs to improve patient experience.
  • Regularly visits/meets with unit/department leadership to cultivate relationships and develop situational awareness.
  • Reviews and analyzes data from a variety of sources related to patient experience and makes recommendations to leaders to improve performance.
  • Tailors strategies and recommendations to empower local leaders and strengthen sustainable, world-class experiences.
  • Facilitates experiential group classes and workshops regarding patient experience, data acquisition and analysis, communication skills, trust recovery and/or patient and family centered care.
  • Collaborates with all aspects of quality, including patient safety and infection prevention, to align and reinforce best practices.
  • In consultation with leaders, collaboratively develops recommendations and success plans for improving the patient experience.

Qualifications
  • Bachelor's Degree in Nursing, Communications, Psychology, Healthcare Administration, and/or other related field.
  • Minimum three (3) years of work experience in patient experience, patient relations, process improvement, quality improvement, customer service or other related field with a minimum of one (1) of those years in a healthcare industry related organization.
  • An equivalent combination of education and years of experience may be considered.

What Tampa General Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Tampa General Hospital logo

About Tampa General Hospital

Sourced by ZipRecruiter

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1927

View All Tampa General Hospital Jobs

Apply