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Patient Experience Jobs (NOW HIRING)

FMOLHS

Patient Experience Liaison

Baton Rouge, LA · On-site

The Patient Experience Liaison is an advanced, patient facing and consultative role responsible for addressing complex patient experience concerns, leading high impact service recovery, and ...

UF Health

Patient Experience Coordinator

Jacksonville, FL · On-site

$16.25 - $21.25/hr

Patient Experience Coordinator The Patient Experience Coordinator supports the implementation and coordination of patient experience initiatives across ambulatory practices. This position serves as ...

UF Health

Patient Experience Coordinator

Jacksonville, FL

$16.25 - $21.50/hr

Overview The Patient Experience Coordinator supports the implementation and coordination of patient experience initiatives across ambulatory practices. This position serves as an operational resource ...

My Michigan Health

Patient Experience Specialist

Midland, MI · On-site

$14.25 - $18/hr

Patient Experience Data Analyst Supports patient experience efforts at MyMichigan Health through managing data tools; developing reports; providing analysis, interpretation and recommendations; and ...

Mayo Clinic

Director-Patient Experience

Eau Claire, WI · On-site

The Patient Experience Director shares responsibility for developing vision, strategy and capabilities to deliver outstanding patient experiences across systems and service lines in a matrix work ...

Mayo Clinic

Director-Patient Experience

Eau Claire, WI · On-site

The Patient Experience Director shares responsibility for developing vision, strategy and capabilities to deliver outstanding patient experiences across systems and service lines in a matrix work ...

CareerNation

Patient Experience Specialist

Poughkeepsie, NY · On-site

$17.75 - $22.75/hr

TITLE: Patient Experience Specialist REPORTS TO: Director of Provider Engagement and Experience DEPARTMENT: Office of Patient Experience L POSITION OVERVIEW DESCRIPTION : The Office of Patient ...

RWJBarnabas Health

Patient Experience Manager

Somerset, NJ · On-site

$83K - $117K/yr

The Patient Experience Manager serves as the strategic lead and primary resource for all patient experience initiatives within the Medical Group, partnering with practice leadership, providers, and ...

Conduit Health

Patient Experience Manager

Manhattan, NY · On-site

The Role We're looking for a Patient Experience Support Manager to lead the day-to-day performance of our support operations - overseeing our BPO partner, managing escalations, driving quality, and ...

RWJBarnabas Health

Patient Experience Manager

Somerset, NJ · On-site

$83K - $117K/yr

The Patient Experience Manager serves as the strategic lead and primary resource for all patient experience initiatives within the Medical Group, partnering with practice leadership, providers, and ...

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Patient Experience information

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How much do patient experience jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for patient experience in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a Patient Experience professional?

A Patient Experience professional is responsible for improving the overall experience of patients within healthcare settings. They focus on ensuring that patients receive compassionate, effective, and timely care while addressing concerns and feedback from patients and their families. Their role often includes analyzing patient satisfaction data, implementing service improvements, and collaborating with clinical and non-clinical teams to enhance all aspects of patient interactions. By fostering a patient-centered culture, they help healthcare organizations provide better care and improve patient outcomes.

What are some examples of patient experience?

Patient experience refers to how patients perceive their interactions with healthcare providers and facilities, including communication, wait times, and the overall quality of care. Examples include respectful communication, clear explanations of treatment, prompt service, and compassionate staff behavior. Improving patient experience often involves gathering feedback through surveys and implementing patient-centered care practices.

What is the difference between Patient Experience vs Patient Advocate?

AspectPatient ExperiencePatient Advocate
Required CredentialsHealthcare certifications, customer service skillsHealthcare knowledge, communication skills, certifications vary
Work EnvironmentHospitals, clinics, healthcare settingsHospitals, community organizations, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsPatient support organizations, hospitals, advocacy groups
Search & Comparison IntentUnderstanding roles in patient care experienceAssisting patients, navigating healthcare systems

Patient Experience professionals focus on improving overall patient satisfaction and care quality within healthcare settings. Patient Advocates actively support and guide patients through their healthcare journeys, addressing concerns and ensuring their rights are protected. While both roles aim to enhance patient care, Patient Experience roles are more about service improvement, whereas Patient Advocates provide direct patient support and advocacy.

What are some common challenges faced by Patient Experience professionals, and how are they typically addressed?

Patient Experience professionals often face the challenge of balancing patient satisfaction with operational efficiency. They may encounter issues such as communication gaps between staff and patients, managing complaints, or addressing unmet expectations. To address these challenges, professionals regularly collect and analyze patient feedback, collaborate closely with clinical and administrative teams, and implement targeted improvement initiatives. Continuous staff training and fostering a culture of empathy are also key strategies to enhance the patient experience.

What are good jobs for patient care experience?

Jobs that utilize patient care experience include medical assistant, nursing assistant, patient care technician, and medical receptionist. These roles often require strong communication skills, basic medical knowledge, and sometimes certification or training. They provide opportunities to work directly with patients in healthcare settings such as hospitals, clinics, or long-term care facilities.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers with experience. These positions typically require strong skills, certifications, or licenses, and may involve long hours or high responsibility but do not necessarily require a college degree.

What are the career paths in patient experience?

Career paths in patient experience include roles such as Patient Experience Coordinator, Patient Advocate, and Patient Relations Manager. Advancement can lead to leadership positions like Director of Patient Experience or Chief Patient Officer, often requiring strong communication skills, healthcare knowledge, and experience in customer service or healthcare administration.

What are the key skills and qualifications needed to thrive in Patient Experience roles, and why are they important?

To excel in Patient Experience roles, a background in healthcare administration, customer service, or a related field, often supported by a relevant degree or certification, is essential. Familiarity with patient feedback systems, healthcare analytics tools, and electronic health records (EHRs) is typically required. Exceptional communication, problem-solving abilities, and empathy help professionals connect with patients and address their concerns effectively. These skills are vital to ensure positive patient interactions, improve satisfaction scores, and foster a culture of patient-centered care.
More about Patient Experience jobs
What cities are hiring for Patient Experience jobs? Cities with the most Patient Experience job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
What states have the most Patient Experience jobs? States with the most job openings for Patient Experience jobs include:
What job categories do people searching Patient Experience jobs look for? The top searched job categories for Patient Experience jobs are:
Patient Experience jobs near you
Infographic showing various Patient Experience job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.

SUPERVISOR- PATIENT EXPERIENCE - PATIENT EXPERIENCE

Aspirus Ironwood Hospital

Medford, WI • On-site

Other

Retirement, PTO

Posted 9 days ago

Job description

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Medford Hospital in Medford, WI is seeking a SUPERVISOR- PATIENT EXPERIENCE to join our PATIENT EXPERIENCE team!

The Supervisor - Patient Experience acts as the liaison between the patient/family/provider/customer and the Hospital, overseeing and managing the Hospital’s patient complaint resolution and other patient advocacy efforts. Assumes responsibility for planning, coordinating, and conducting patient experience staff development initiatives, including maintaining, coordinating, and improving existing patient experience initiatives. This person is responsible for patient satisfaction data collection and dissemination and coordinating patient experience improvement efforts. The Supervisor-Patient Experience is responsible for oversight of interpreter services and acts as the Limited English Proficient Coordinator and may serve as Aspirus patient rights expert and civil rights plan coordinator. This position may also include business unit oversight around social determinants of health and health equity, assessment and compliance and assist with system improvement initiatives to address trends from assessment data.

HOURS: Full-time or 1.0 FTE, 80 hours every pay period, Shift: Day only

Experience/Qualifications

  • Preferred Associates Degree or Bachelor’s degree in Social Work, Nursing, Communications, or other related field

  • Three years of previous work experience in a health care setting is required.

  • Knowledge of procedures for maintaining security, confidentiality and integrity of employee, patient, family and other medical information.

  • Must have excellent interpersonal communications skills and the ability to handle difficult situations with diplomacy and tact.

  • Must be proficient in analyzing and interpreting data.

  • Basic computer operations skills (keyboard and mouse use, Internet browser use, opening and closing programs).

  • Ability to interact effectively with a wide variety of customers including patients, family, physicians and hospital staff.

  • Demonstrated ability to effectively coach and teach individuals and groups.

  • Ability to identify problems, resolve conflict and administer appropriate service recovery.

  • Organize multiple activities, set priorities, adjust to frequently changing demands and meet deadlines.

  • Conduct meetings effectively.

Employee Benefits

  • Full benefits packages available for part- and full-time status.

  • PTO accrual from day one!

  • Generous retirement plan with match available.

  • Wellness program for employees and their families.

Aspirus Medford Hospital ranks among the TOP 100 Critical Access Hospitals in the nation as identified by iVantage Health Analytics! Aspirus Medford Hospital offers all the friendliness and flexibility of a 25-bed critical access hospital with the horsepower of a large healthcare system. Aspirus Medford Hospital & Clinics are in Taylor, Price, Clark and Marathon Counties. In addition to the hospital, residents of these counties have convenient access to our pharmacy, six primary care clinics, two therapy centers, a public fitness center, and our senior care services that include a skilled nursing home and assisted living. To learn more about Medford click the following link: Medford, Wisconsin (https://www.citymedfordwi.com/) .

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here (https://www.aspirus.org/about) to learn more.

Credentials:

Position SUPERVISOR- PATIENT EXPERIENCE - PATIENT EXPERIENCE

Location

Req ID 118919

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