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How much do patient experience intern jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient experience intern in the United States is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient experience intern, and why are they important?

To thrive as a Patient Experience Intern, you generally need a background in healthcare administration or a related field, strong organizational skills, and an understanding of patient care processes. Familiarity with hospital information systems, survey tools, and Microsoft Office Suite is also valuable. Exceptional interpersonal skills, active listening, and a service-oriented mindset help you connect with patients and support staff effectively. These competencies are essential for accurately assessing patient needs, improving satisfaction, and driving positive changes in healthcare environments.

What are some typical projects a patient experience intern might work on during their internship?

As a Patient Experience Intern, you may contribute to initiatives such as gathering and analyzing patient feedback, assisting with patient satisfaction surveys, and supporting process improvement projects aimed at enhancing service delivery. You might also help organize patient engagement events or participate in staff training sessions focused on communication and empathy. These experiences provide valuable insights into healthcare operations and patient-centered care, while allowing you to develop strong communication and analytical skills in a collaborative environment.

What does a patient experience intern do?

A Patient Experience Intern supports healthcare teams in improving the overall experience for patients and their families. Their duties often include gathering patient feedback, analyzing satisfaction data, assisting with service improvement projects, and helping with communication between patients and staff. They may also participate in training sessions and help implement new initiatives aimed at enhancing patient care. This role provides valuable exposure to healthcare operations and customer service in a clinical setting.

What cities are hiring for Patient Experience Intern jobs?

Cities with the most Patient Experience Intern job openings:

What are the most commonly searched types of Patient Experience jobs?

The most popular types of Patient Experience jobs are:

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States with the most job openings for Patient Experience Intern jobs include:

Patient Experience Intern jobs near you

Graduate Healthcare Management Consulting Intern

Altheda Medical Center

Mckeesrocks, PA • Remote

Full-time

Re-posted 21 days ago

Job description

Graduate Healthcare Management Consulting Intern — Strategy, Operations & Growth

Altheda Medical Center is seeking a highly motivated graduate student to join as a Graduate Healthcare Management Consulting Intern. This internship is designed for current MBA, MHA, MPH, MPA, MS, MSBA, healthcare administration, public health, data analytics, operations, technology, or other master’s-level students with a deep interest in healthcare, business strategy, operations, growth, and innovation.
This is a project-based internship for a graduate student who wants to work on real business and operational problems inside a growing outpatient healthcare organization. The intern will support Altheda leadership with structured research, problem-solving, project execution, operational improvement, growth initiatives, and practical deliverables.
This is an opportunity for a graduate student who wants meaningful exposure to the business side of healthcare and wants to help improve how a healthcare organization grows, operates, communicates, and executes.
About Altheda Medical Center:
Altheda Medical Center is a growing outpatient medical center focused on building a more accessible, efficient, and forward-thinking model of healthcare delivery. Altheda operates at the intersection of patient care, business operations, technology, patient experience, and healthcare innovation.
Altheda is seeking a graduate-level intern who can bring maturity, analytical thinking, structured problem-solving, and execution support to high-priority business and operational initiatives.
About the Internship:
The Graduate Healthcare Management Consulting Intern will work directly with Altheda leadership on practical projects that support strategy, operations, patient experience, growth, technology, and organizational execution.
This internship is designed for a current graduate student who can take broad business or operational problems and help turn them into organized, usable work products. The intern will be expected to conduct research, define problems, organize findings, build project materials, create recommendations, and support implementation.
This is not a passive internship. The ideal candidate is someone who can think like a consultant, communicate like a professional, and execute like an operator.
Expected hours: Approximately 8–10 hours per week
Internship duration: Quarterly project cycle
Hiring: Rolling and highly competitive
Interns are accepted into an initial quarterly project period. Interns who are interested in continuing into the next quarter may be considered for renewal based on performance, project needs, professionalism, reliability, and leadership approval. Continuation into a future quarter is not automatic.
Example Project Missions:
Interns may be assigned to broad, high-impact project missions such as:
  • Build a Better Patient Experience
  • Launch a Growth Sprint
  • Redesign a Workflow
  • Create a Market Intelligence Brief
  • Build an AI and Digital Productivity Use Case
  • Improve Training and Internal Communication

Internship Focus Areas:
Applicants should identify which one of the following five internship focus areas best fits their strengths and interests:
  • Business Strategy & Growth Intern — Best suited for graduate students interested in business strategy, growth initiatives, market research, healthcare entrepreneurship, service-line development, business cases, strategic planning, and management consulting.
  • Operations & Process Innovation Intern — Best suited for graduate students interested in operations, process improvement, workflow redesign, healthcare administration, implementation planning, project management, operational efficiency, and execution systems.
  • Healthcare Systems & Patient Experience Intern — Best suited for graduate students interested in healthcare administration, public health, medicine, patient experience, care delivery models, service design, access improvement, patient education, and outpatient healthcare operations.
  • Technology, AI & Digital Productivity Intern — Best suited for graduate students interested in data analytics, information systems, AI, digital health, productivity tools, dashboards, workflow automation, technology adoption, and organizational knowledge systems.
  • Communications & Market Development Intern — Best suited for graduate students interested in marketing, communications, public policy, healthcare outreach, community partnerships, patient-facing content, internal messaging, and market development.
Key Responsibilities:
The Graduate Healthcare Management Consulting Intern will be expected to:
  • Support assigned business, operational, growth, and innovation projects.
  • Conduct research using approved sources and project-specific information.
  • Help define problems, organize findings, and develop practical recommendations.
  • Create project deliverables such as memos, trackers, checklists, slides, workflow maps, patient-facing materials, training tools, implementation plans, and executive summaries.
  • Participate in project meetings and progress check-ins.
  • Communicate clearly with Altheda leadership and team members.
  • Help move approved projects from idea to execution.
  • Organize ambiguous problems into structured project plans.
  • Support implementation by creating tools, templates, trackers, and written materials.
  • Demonstrate professionalism, confidentiality, reliability, and strong judgment.
What Interns Will Produce:
The intern should expect to create tangible work products such as:
  • Strategy memos
  • Market research briefs
  • Workflow maps
  • Project trackers
  • Patient-facing guides
  • Training resources
  • Outreach lists
  • Service-line research summaries
  • Implementation plans
  • Pilot reports
  • Slide decks
  • Internal communication materials
  • Digital productivity templates
  • Executive summaries
  • Project dashboards
The goal is for the intern to complete the quarter with meaningful project experience and real deliverables that demonstrate healthcare business thinking, execution ability, and professional judgment.
Ideal Candidate Profile:
Altheda is looking for a graduate student who is:
  • Currently enrolled in a master’s degree program.
  • Strongly interested in healthcare, business, consulting, public health, healthcare administration, operations, technology, entrepreneurship, or innovation.
  • Mature, reliable, and comfortable working in a professional healthcare environment.
  • A strong problem-solver.
  • A clear writer and communicator.
  • Comfortable working on ambiguous problems.
  • Organized and execution-oriented.
  • Curious about how healthcare organizations grow and operate.
  • Comfortable using Google Docs, Google Sheets, Google Slides, and basic productivity tools.
  • Able to produce polished, practical deliverables.
  • Professional, discreet, and able to handle confidential work environments.
  • Excited to build real materials, not just discuss ideas.
Preferred Graduate Backgrounds:
Altheda welcomes current graduate students from a wide range of programs, including:
  • MBA
  • MHA
  • MPH
  • MPA
  • MS in Healthcare Administration
  • MS in Health Informatics
  • MS in Business Analytics
  • MS in Data Analytics
  • MS in Information Systems
  • MS in Operations Management
  • MS in Public Policy
  • MS in Marketing or Communications
  • MS in Biomedical Sciences
  • Other master’s programs with a strong healthcare, business, analytics, operations, technology, or public health focus
Altheda is open to graduate students from different academic backgrounds as long as they have a deep interest in healthcare and can demonstrate strong analytical ability, communication skills, professionalism, and execution capacity.
Minimum Qualifications:
Applicants are expected to have:
  • Current enrollment in a graduate degree program.
  • Strong undergraduate and graduate academic performance.
  • Minimum 3.8 GPA preferred.
  • Strong written and verbal communication skills.
  • Strong analytical and organizational skills.
  • Ability to work independently and collaboratively.
  • Interest in healthcare, business, consulting, operations, growth, technology, public health, or entrepreneurship.
  • Professionalism, reliability, and strong attention to detail.
What Interns Will Learn:
Interns will gain exposure to:
  • Healthcare management consulting.
  • Business problem-solving inside a real outpatient medical organization.
  • Healthcare operations and patient experience.
  • Growth strategy and market research.
  • Workflow improvement and implementation planning.
  • AI and digital productivity use cases.
  • Professional communication with leadership.
  • Project-based execution.
  • How to turn healthcare business ideas into practical action.
This internship is especially valuable for graduate students considering careers in healthcare administration, consulting, medicine, public health, digital health, startups, business operations, strategy, or healthcare leadership.
Application Materials:
Applicants should submit:
  • Resume
  • Statement of interest
  • Undergraduate academic transcript
  • Graduate academic transcript
  • One sample of work
  • Preferred internship focus area
Applicants should identify one preferred internship focus area from the following:
  • Business Strategy & Growth Intern
  • Operations & Process Innovation Intern
  • Healthcare Systems & Patient Experience Intern
  • Technology, AI & Digital Productivity Intern
  • Communications & Market Development Intern
The statement of interest should answer:
Why are you interested in joining Altheda as a Graduate Healthcare Management Consulting Intern, and which internship focus area best fits your strengths?
The work sample may include a paper, slide deck, spreadsheet, research memo, project summary, data analysis, marketing material, design sample, implementation plan, or other example that demonstrates the applicant’s thinking and execution ability.
Application Review:
Applications are reviewed on a rolling basis. Selection is highly competitive.
Strong applicants will demonstrate academic excellence, clear communication, intellectual curiosity, maturity, and the ability to execute projects with professionalism and attention to detail.