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Patient Experience Volunteer Jobs (NOW HIRING)

Patient Experience Manager

Murray, UT · On-site

$33.17 - $61.69/hr

... volunteers) through skills labs and real-time feedback. * Promotes a PX-first culture across the ... patient experience excellence to PX. * Fosters cross-departmental collaboration to embed PX ...

... volunteers) through skills labs and real-time feedback. * Promotes a PX-first culture across the ... patient experience excellence to PX. * Fosters cross-departmental collaboration to embed PX ...

... volunteers) through skills labs and real-time feedback. * Promotes a PX-first culture across the ... patient experience excellence to PX. * Fosters cross-departmental collaboration to embed PX ...

Patient Experience Manager

Chatsworth, GA · On-site

$33.17 - $61.69/hr

... volunteers) through skills labs and real-time feedback. * Promotes a PX-first culture across the ... patient experience excellence to PX. * Fosters cross-departmental collaboration to embed PX ...

Patient Experience Manager

Calhoun, GA · On-site

$33.17 - $61.69/hr

... volunteers) through skills labs and real-time feedback. * Promotes a PX-first culture across the ... patient experience excellence to PX. * Fosters cross-departmental collaboration to embed PX ...

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Showing results 1-20

Patient Experience Volunteer information

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How much do patient experience volunteer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient experience volunteer in the United States is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Experience Volunteer vs Patient Advocate?

AspectPatient Experience VolunteerPatient Advocate
Required CredentialsMinimal; often training providedCertification or training often preferred
Work EnvironmentHospitals, clinics, community eventsHealthcare settings, legal or insurance environments
Employer & Industry UsageHospitals, non-profits, healthcare organizationsHospitals, legal firms, insurance companies
Common Search & ComparisonYesYes

Patient Experience Volunteers focus on supporting patients emotionally and providing feedback to improve care, often with minimal credentials. Patient Advocates actively assist patients in navigating healthcare systems, often requiring specific training or certification. Both roles are vital in healthcare but differ in responsibilities and qualifications.

What key skills and qualifications are needed to thrive as a patient experience volunteer?

To thrive as a Patient Experience Volunteer, you need strong interpersonal skills, basic knowledge of healthcare environments, and often a high school diploma or equivalent. Familiarity with hospital protocols, confidentiality systems like HIPAA, and volunteer management platforms is beneficial. Compassion, active listening, and a positive attitude help volunteers connect with patients and support staff effectively. These abilities are crucial for enhancing patient comfort, satisfaction, and overall healthcare experiences.

What is a patient experience volunteer?

Patient Experience Volunteers are individuals who dedicate their time to support patients and their families in healthcare settings. Their main goal is to enhance the overall patient experience by providing comfort, companionship, and non-clinical assistance. They may help with wayfinding, offer emotional support, and gather feedback on patient satisfaction. These volunteers work closely with hospital staff but do not provide medical care. Their presence can make a significant difference in helping patients feel cared for and informed during their stay.

What are the typical responsibilities of a patient experience volunteer?

Patient Experience Volunteers typically assist with greeting and directing visitors, providing companionship to patients, delivering amenities like magazines or water, and gathering patient feedback about their care. They work closely with nursing staff and other hospital personnel to help create a welcoming environment and address non-clinical needs. Volunteers often rotate through different departments and must be adaptable, as tasks can change depending on patient volume and specific hospital requirements.
What cities are hiring for Patient Experience Volunteer jobs? Cities with the most Patient Experience Volunteer job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
What states have the most Patient Experience Volunteer jobs? States with the most job openings for Patient Experience Volunteer jobs include:

Director Patient & Community Engagement

Temple Health

Philadelphia, PA

Full-time

Re-posted 8 days ago


Temple University Health System rating

8.1

Company rating: 8.1 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers


Job description

The Director, Patient and Community Engagement provide strategic leadership and system-wide oversight of volunteer services, patient and family engagement, and community-facing programs across Temple University Health System (TUHS). This role advances the voice of the patient and family as a core driver of care delivery by leading the development, standardization, and integration of Patient and Family Advisory Councils (PFACs) and volunteer services across all TUHS entities. The Director collaborates with executive leadership, clinical teams, and community partners to improve the patient and family experience, strengthen community relationships, and ensure alignment with TUHS strategic priorities, regulatory requirements, and service excellence standards.
Education
Bachelor's Degree Healthcare related field Required
Master's Degree Healthcare Administration, Public Health, or related field Preferred
Experience
5 years experience in a leadership role in Patient Experience, Volunteer services and Patient and Family Engagement Required
General Experience with HCAHPS, CG-CAHPS, OAS-CAHPS, outpatient and patient satisfaction surveys

Required
General Experience leading Patient and Family Advisory Councils Required
General Experience in a multi-hospital health system Preferred
Licenses
Cert Patient Experience Prof Required


What Temple University Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Temple Health

Sourced by ZipRecruiter

Temple Health is a major Philadelphia-based academic health system that is driving medical advances through clinical innovation, pioneering research and world-class education. The health system’s 1,550+ physicians and scientists share a common mission of bringing tomorrow’s treatments to the bedside today, helping them achieve outcomes once thought impossible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1995