ZipRecruiter

Log In

1

Patient Experience Volunteer Jobs (NOW HIRING)

Adecco

Patient Experience Representative

Waltham, MA

$25 - $28/hr

Patient Experience Representative (PER) ???? Join a Leading Healthcare Team! Adecco Healthcare is ... additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit ...

next page

Showing results 1-20

All JobsPatient Experience Volunteer Jobs

Patient Experience Volunteer information

See salary details

$11

$18

$27

How much do patient experience volunteer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient experience volunteer in the United States is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Experience Volunteer vs Patient Advocate?

AspectPatient Experience VolunteerPatient Advocate
Required CredentialsMinimal; often training providedCertification or training often preferred
Work EnvironmentHospitals, clinics, community eventsHealthcare settings, legal or insurance environments
Employer & Industry UsageHospitals, non-profits, healthcare organizationsHospitals, legal firms, insurance companies
Common Search & ComparisonYesYes

Patient Experience Volunteers focus on supporting patients emotionally and providing feedback to improve care, often with minimal credentials. Patient Advocates actively assist patients in navigating healthcare systems, often requiring specific training or certification. Both roles are vital in healthcare but differ in responsibilities and qualifications.

What key skills and qualifications are needed to thrive as a Patient Experience Volunteer, and why are they important?

To thrive as a Patient Experience Volunteer, you need strong interpersonal skills, basic knowledge of healthcare environments, and often a high school diploma or equivalent. Familiarity with hospital protocols, confidentiality systems like HIPAA, and volunteer management platforms is beneficial. Compassion, active listening, and a positive attitude help volunteers connect with patients and support staff effectively. These abilities are crucial for enhancing patient comfort, satisfaction, and overall healthcare experiences.

What are Patient Experience Volunteers?

Patient Experience Volunteers are individuals who dedicate their time to support patients and their families in healthcare settings. Their main goal is to enhance the overall patient experience by providing comfort, companionship, and non-clinical assistance. They may help with wayfinding, offer emotional support, and gather feedback on patient satisfaction. These volunteers work closely with hospital staff but do not provide medical care. Their presence can make a significant difference in helping patients feel cared for and informed during their stay.

What are some typical responsibilities of a Patient Experience Volunteer during a hospital shift?

Patient Experience Volunteers typically assist with greeting and directing visitors, providing companionship to patients, delivering amenities like magazines or water, and gathering patient feedback about their care. They work closely with nursing staff and other hospital personnel to help create a welcoming environment and address non-clinical needs. Volunteers often rotate through different departments and must be adaptable, as tasks can change depending on patient volume and specific hospital requirements.
What cities are hiring for Patient Experience Volunteer jobs? Cities with the most Patient Experience Volunteer job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
What states have the most Patient Experience Volunteer jobs? States with the most job openings for Patient Experience Volunteer jobs include:
Patient Experience Volunteer jobs near you

Volunteer Services Coordinator - Day Shift

FMOLHS

Baton Rouge, LA • On-site

Other

Posted 17 days ago

Job description

The Volunteer Services Coordinator is responsible for a variety of duties related to the Patient Experience Volunteer Services Program for the Baton Rouge Market including but not limited to volunteer recruitment, screening, placement, orientation, training, evaluation, recognition, scheduling and tracking of hours for Patient Experience Volunteer Programs. This oversight does not include observers, research externs, or pastoral care volunteers. This role provides guidance, support, resources, and tools to supervised volunteers. Relies on education, experience, professional training, and judgment to accomplish responsibilities. A wide degree of creativity and latitude is expected.

Minimum Years of Experience:    3 years of management 
Minimum Required Education:    High School Diploma or equivalent 
 

1. Develop, promote and manage Patient Experience Volunteers in the BR Market
     a.    Annual and ongoing organizational needs assessment for volunteer services opportunities.
     b.    Develop and maintain Volunteer Program policies, procedures and service standards.
     c.    Maintain volunteer descriptions for all volunteer assignments.
     d.    Ensure adequate staffing of volunteers in identified areas to support organizational operations.
     e.    Recommend the most efficient use of volunteers, appropriate volunteer/staff mix, and future work force needs.
     f.    Maintain accurate records and provides timely statistical and activity reports on volunteers.
     g.    Evaluate all aspects of Volunteer Services Program to ensure effectiveness and to recommend/implement changes as appropriate.
     h.    Appropriate and timely escalation of issues and barriers that affect the management of the Volunteer Program to the      Director Patient Experience for the BR Market
2. Recruit, orient, place and train qualified volunteers for the organization.
     a.    Develop and maintain an effective recruitment plan including, but not limited to, hosting and attending recruiting events, developing community relationships and working with professional associations to attract qualified candidates into the Volunteer Program.
     b.    Conduct orientation and training according to organizational standards and applicable local, state federal and regulatory guidelines.
     c.    Coordinate all Patient Experience Volunteer assignment opportunities and schedules.

3. Provide ongoing support and guidance to volunteers.
     a.    Act as single point of communication for Patient Experience volunteers.
     b.    Resolve grievances and promote cooperation for volunteers and the organization as it relates to the Volunteer Program.
     c.    Create and distribute regular communication to volunteers.
     d.    Coordinate and participate in volunteer recognition programs and special events.

4. Other duties as assigned
     a.    Other duties as assigned are completed.
     b.    Actively participates on committees as assigned to enhance Volunteer Program. Consistently performs 12 organizational    Service Standards focused on Values, Service, and Quality.
 

Apply