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Patient Experience Coordinator Jobs (NOW HIRING)

UF Health

Patient Experience Coordinator

Jacksonville, FL · On-site

$16.25 - $21.50/hr

Overview The Patient Experience Coordinator supports the implementation and coordination of patient experience initiatives across ambulatory practices. This position serves as an operational resource ...

UF Health

Patient Experience Coordinator

Jacksonville, FL

$16.25 - $21.50/hr

Overview The Patient Experience Coordinator supports the implementation and coordination of patient experience initiatives across ambulatory practices. This position serves as an operational resource ...

TMJ Plus

Patient Experience Coordinator

Grapevine, TX · On-site

$16.25 - $21.25/hr

Join our dynamic team! We're in search of an experienced Patient Experience Coordinator well-versed in how to make patient and referral experience communication key. If you have a passion for patient ...

Sunrise Group

Patient Experience Coordinator

OR · Remote

$23 - $25/hr

Your Opportunity We're looking for a Patient Experience Coordinator to join the Patient Experience team at Dreem Health. In this role, you'll help patients navigate their sleep care journey by ...

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Patient Experience Coordinator information

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How much do patient experience coordinator jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for patient experience coordinator in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Experience Coordinator, and why are they important?

To thrive as a Patient Experience Coordinator, you need strong organizational skills, a background in healthcare administration or customer service, and familiarity with patient satisfaction metrics. Proficiency with hospital information systems, patient feedback tools, and occasionally CRM software is typically required. Outstanding communication, empathy, and problem-solving abilities help you effectively address patient concerns and foster a positive environment. These skills are crucial for improving patient satisfaction, ensuring smooth healthcare operations, and enhancing the overall patient experience.

What does a Patient Experience Coordinator do?

A Patient Experience Coordinator is responsible for ensuring that patients have a positive experience throughout their healthcare journey. They serve as a liaison between patients, families, and healthcare providers, addressing concerns and facilitating communication. Their duties may include managing patient feedback, resolving complaints, coordinating services, and implementing strategies to improve patient satisfaction. By focusing on patient needs and expectations, they help healthcare organizations deliver compassionate and effective care.

How does a Patient Experience Coordinator typically collaborate with clinical and administrative staff to improve patient satisfaction?

A Patient Experience Coordinator regularly works alongside nurses, physicians, and administrative teams to identify areas where patient care and communication can be enhanced. This role often involves facilitating meetings, gathering patient feedback, and implementing service improvement initiatives. Coordinators serve as liaisons, ensuring that patient concerns and suggestions are communicated effectively to all departments. Their collaborative approach helps foster a culture of empathy and responsiveness, ultimately leading to higher patient satisfaction and better overall care.

What is the difference between Patient Experience Coordinator vs Patient Services Representative?

AspectPatient Experience CoordinatorPatient Services Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHospitals, clinics, healthcare facilities focusing on patient satisfactionFront desk, call centers, hospital reception areas
Employer & Industry UsageHealthcare providers emphasizing patient experience and quality careMedical offices, hospitals, healthcare organizations handling patient interactions
Common Search & Comparison IntentUnderstanding roles related to patient satisfaction and experience managementCustomer service and patient interaction roles in healthcare settings

The Patient Experience Coordinator focuses on improving patient satisfaction, coordinating feedback, and enhancing overall care experiences. In contrast, the Patient Services Representative primarily handles direct patient interactions, scheduling, and administrative tasks. Both roles are vital in healthcare settings but differ in scope and responsibilities related to patient engagement and service delivery.

More about Patient Experience Coordinator jobs
What cities are hiring for Patient Experience Coordinator jobs? Cities with the most Patient Experience Coordinator job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
Who are the top companies hiring for Patient Experience Coordinator jobs? The top employers for Patient Experience Coordinator jobs are:
What states have the most Patient Experience Coordinator jobs? States with the most job openings for Patient Experience Coordinator jobs include:
What job categories do people searching Patient Experience Coordinator jobs look for? The top searched job categories for Patient Experience Coordinator jobs are:
Patient Experience Coordinator jobs near you
Infographic showing various Patient Experience Coordinator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

Patient Experience Coordinator

Dr Ewa Zoltek DMD DICOI PA

Sparta, NJ • On-site

$17 - $21/hr

Part-time

Dental

Posted 16 days ago

Job description

Join our practice as a Part-Time Patient Experience Coordinator creating a welcoming care environment.

# Provide Outstanding Patient First Impressions
Serve as the welcoming face and guiding hand for our patients. You will assist incoming visitors, manage phone calls, and establish a warm, supportive presence from the moment patients step through the door.
# Maintain Practice Organization and Flow
Ensure seamless front desk operations by efficiently managing appointment schedules and handling billing details, including collecting copays and deductibles. Your organizational efforts help maintain a calm, supportive, and well-structured clinical environment.

Title

Patient Experience Coordinator

Job Description

Overview: Seeking a Part-Time Patient Experience Coordinator to join our dental team.
Main Responsibilities: Answering incoming telephone calls, managing patient scheduling, and collecting copays and deductibles.
Patient Support: Acting as the welcoming first impression for all incoming patients, offering clear guidance throughout their visit.
Clinic Environment: Helping maintain a calm, structured, and organized practice environment for both patients and staff members.

Salary Range

Part-time $17 - $21 per hour

- Competitive salary based on qualifications and experience.

Benefits
  • Dental insurance
Shift & Schedule

Shift: Evenings 1:30 PM to close.

Requirements

Core Duties: Answering phones, scheduling patients, and collecting copays and deductibles.
Administrative Responsibilities: Serving as the welcoming first impression and guiding hand for patients, while helping create a calm, organized, and supportive environment.

Hiring Process

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$37

If you land this job through Jobley, you will be eligible for a jobley bonus.

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