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How much do vice president patient experience jobs pay per year?

As of Aug 4, 2026, the average yearly pay for vice president patient experience in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the vice president patient experience position?

To excel as a Vice President Patient Experience, you typically need a robust background in healthcare administration, patient satisfaction strategies, and leadership, often supported by a relevant bachelor's or master's degree. Expertise in using patient satisfaction measurement tools, data analytics platforms, and experience with patient feedback systems like HCAHPS is valuable. Exceptional interpersonal skills, the ability to inspire teams, and a strategic mindset set standout leaders apart in this position. These competencies are crucial for effectively driving patient-centered initiatives, shaping organizational culture, and delivering measurable improvements in patient experience.

What are the typical challenges faced by a vice president patient experience and how can they be addressed?

Vice Presidents of Patient Experience often encounter challenges such as aligning diverse hospital departments around a unified patient-centered vision, addressing varied patient expectations, and ensuring consistent service quality. Overcoming these hurdles typically requires strong cross-functional collaboration, data-driven decision making, and continuous staff engagement initiatives. Building partnerships between clinical and non-clinical teams is especially critical for fostering a culture of accountability and empathy. Leaders who are proactive in soliciting feedback and implementing improvement plans can significantly enhance both patient satisfaction and frontline staff morale.

What is a vice president patient experience?

A Vice President of Patient Experience is a senior healthcare executive responsible for improving the overall patient journey and satisfaction within a healthcare organization. They develop and implement strategies to enhance patient interactions, ensure high-quality care, and promote a patient-centered culture. This role often involves collaborating with clinical and administrative teams, analyzing patient feedback, and driving initiatives that improve communication and service excellence. Their goal is to create a positive healthcare experience that leads to better patient outcomes and organizational success.

What cities are hiring for Vice President Patient Experience jobs? Cities with the most Vice President Patient Experience job openings:
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Vice President Patient Experience jobs near you
Infographic showing various Vice President Patient Experience job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

Vice President, Patient Care Services, Baptist South

Baptistjax

Watertown, SD • On-site

Full-time

Re-posted 6 days ago

Job description

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as "most preferred" for more than 30 years. We're Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Vice President, Patient Care Services, Baptist South

Baptist Health is seeking a Vice President, Patient Care Services to join the Nursing Administrative team at Baptist South, as well as the Baptist Health System Nurse Executive team. This full-time, on-site position is based in Jacksonville, FL.

The Vice President, Patient Care Services is responsible for providing strategic and operational leadership for nursing services across the Baptist South campus. This role ensures the delivery of high-quality patient care, operational excellence, and an exceptional patient experience, while aligning with Baptist Health's mission and organizational goals.

Key Responsibilities:

  • Ensure the delivery of high-quality patient care and exceptional customer service across Baptist South

  • Provide oversight of all hospital-based nursing management, nursing teams, nursing support full-time equivalents (FTEs), and unit budgets.

  • Serve as a liaison between the Baptist Health system and hospital leadership.

  • Oversee the administrative and organizational functions of nursing services at Baptist Medical Center South.

  • Collaborate with the governing Board, senior leadership, management, medical staff, and clinical departments to fulfill Baptist Health's mission of providing high-quality care through engagement in strategic planning, resource allocation, and evaluation of patient outcomes.

  • Foster effective working relationships with all key stakeholders.

*Obtain Nursing Administrator or Specialty certification within two years of hire.

Required Experience & Licensure:

  • Licensed Registered Nurse (RN)

  • Nurse Executive Board Certified (NE-BC)

Required Education and Certification:

  • Master's degree required (MBA, MSN, or MHA)

  • Doctorate preferred (PhD, DNP, or related field)

  • Certified Nursing Administrator required within two (2) years of hire

Primary Location:

South - Main Building

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